Spent 3 weeks here from 14th December till 4th January, had a fantastic time.
Can't fault the hotel or the staff they are all ready to please where they can. The food was good always plenty of choices and something for everyone. The pool we never used but plenty of people did whilst we were there. We had a room in the Plantation House as near to the main road as you could get, really noisy day and night from the traffic would recommend earplugs if you are staying here, we have booked a courtyard view room for when we return in June.
The beach was ok but the sea was no good for swimming or snorkelling because of the coral. The Hotel offers a free shuttle to Copacabana Beach Bar where you can get your drinks as part of your all inclusive package 4 days a week Tue, Thur, Sat and Sun, however you had to pay for food unless you ordered a packed lunch from the hotel reception, the beach and sea here are fantastic.
I would recommend staying at this hotel.