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Hotel Baia del Sorriso: Traveler Reviews

3.0 of 5
Via Aurelia, 1023 | Baia del Quercetano, Castiglioncello, Italy
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67 reviews from our community

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Stockholm
Senior Contributor
24 reviews 24 reviews
17 hotel reviews
Reviews in 17 cities Reviews in 17 cities
14 helpful votes 14 helpful votes
“A perfect location and a pile of brick”
2 of 5 stars Reviewed October 1, 2012

Arguably the best location in Castiglioncello, with a perfect view over the bay and a staircase down to the sea and the beach, but nevertheless not necessarily a good deal. The hotel as such offered a small room of rather substandard kind, with a distinct smell of bad pipeing, which although sprayed intensly by the staff recurred later in the day.

Unfortunately, the railway is on the same level as the hotel and only less than 100 m away, which makes you rise early, too early for vacationers like us at least

The breakfast was ok and served in a room with brillian view.

The staff in general was professional and attentive, but management was less charming, maybe trained in communist style touristic servicemanagement, not an all too pleasant experience.

Given the fact that the beach charged 14 Euros p d for two, the question boils down to, live in one of the central hotels with good maintenance and walk 400m to the over commercial beaches or go to the Baia del Sorriso and have a morning swim and then endure the lower quality of the hotel? I have now done both in Castiglioncello and will revert to the central hotels, as a personal choice.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review
October 2, 2012
Dear Customer,

Thanks for posting your review on our hotel.

We are happy you have so much appreciated the breathtaking view over the crystal-clear sea of Quercetano Bay, which can be reached by a comfortable external staircase or by an internal lift, as well as the kindness and professionality of our staff.

We hope that this will make us forgive the small niggles you have found in our hotels, a beautiful early century Liberty villa that would require perhaps a little restyling.

Kindest regards.
Hotel Baia del Sorriso
The Management
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Texas USA
Top Contributor
160 reviews 160 reviews
54 hotel reviews
Reviews in 78 cities Reviews in 78 cities
68 helpful votes 68 helpful votes
“Old and not fancy but on the Beach”
3 of 5 stars Reviewed September 12, 2012 via mobile

Very old Hotel and very dated but pretext clean
Your shower is in the main bathroom with no shower or bathtub just a shower head next to the toilet and turn her on the drain is in the center of the bathroom floor and doesn't drain very quickly so you could need a snorkel !! Unique.
Get ready to walk up and down the stairs but as far as value it's very cheap for being on the ocean.
I came with a group of friends on a Mototour of Italy or I would have stayed somewhere a bit nicer.

  • Stayed September 2012
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Ask Steve48Texas about Hotel Baia del Sorriso
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BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review
September 18, 2012
Dear Customer,
Thanks for posting your review on our hotel.
We are happy you have so much appreciated the breathtaking view over the crystal-clear sea of Quercetano Bay. We hope that this will make us forgive the small niggles you have found in our hotels, a beautiful early century Liberty villa that would require perhaps a little restyling.
From our hotel, overlooking the sea, you access the beach by a comfortable external staircase or by an internal lift.
Kindest regards.
Hotel Baia del Sorriso
The Management
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Den Bosch, The Netherlands
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
“Charming hotel on a beautiful site”
3 of 5 stars Reviewed June 29, 2012

Rooms with perfect seaview. They are rather basic and small.
Staff is friendly and helpfull. Especially mrs. Dona Morozzi is a charming and professional receptionist.
Breakfast is Italian and poor (plastic cups !).
It's a pity that the hotel has no chairs etc on the beach. You have to rent chairs and umbrellas on a nearby beachbar.

  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Wilmer S about Hotel Baia del Sorriso
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Direttore at Hotel Baia del Sorriso, responded to this review
July 12, 2012
Dear Customer,

thank you for having published your review on our hotel. We are really happy you spent a very nice holiday.
We are glad that you fully appreciated the splendid location of our hotel, overlooking Quercetano Bay, and the splendid sea view enjoyed from all our rooms, but above all… what we put more passion in: the reception and care of our customers, unique and special, in a friendly but professional atmosphere (Donatella thank you really very much for the nomination!)
Our hotel, set in a unique cliff-top position , with direct access to the beach rocks by elevator or stairs, allows our guests both to stay on the beach free - in a not equipped area - or to rent umbrellas and sunbeds on the nearby Beach&Bar.
Hoping to meet you again, we send you our warmest regards.
Hotel Baia del Sorriso.
The Management
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Budapest, Hungary
1 review
1 helpful vote 1 helpful vote
“Recommended”
4 of 5 stars Reviewed May 25, 2012

The hotel's location is excellent, our room had a view on the below cliffs and the bay. The room was nice, and the staff was kind.

The hotel's restaurant was very good, with very nice personnel and wonderful fresh seafood.

Having read some reviews, I should add that all I heard at night was the sound of waves hitting the shore, and the staff spoke English and we received a breakfast usual in Italy.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review
May 28, 2012
Dear Mr. and Mrs. Ryszka,
"thank you" from our staff for the wonderful review you have written about our hotel!
We are really happy you spent a very nice holiday. We are glad that you fully appreciated what we put more passion in: the reception and care of our customers, unique and special, the pleasures of Italian cooking, that can be enjoyed in our restaurant, the splendid location of our hotel overlooking Quercetano Bay.
Will you come back soon? We hope so. May your next stay be full of relax, culture, sunshine and baths, starry nights, but above all ... may your dreams be ever lulled by "the sound of waves hitting the shore." Thank you for this lovely and poetical picture...
Hotel Baia del Sorriso
the Management
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Tallinn, Estonia
Contributor
15 reviews 15 reviews
8 hotel reviews
Reviews in 8 cities Reviews in 8 cities
2 helpful votes 2 helpful votes
“Lovely view and a nice atmosphere”
4 of 5 stars Reviewed May 15, 2012

I generally like hotels with character and this is one of such places. Our room had a breathtaking view from the balcony and was clean and comfortable in general. The breakfast was light but dinner excellent. On the negative side there is a railroad quite close to the hotel and the occasional trains make some noise that could bother some people. I also don't think you should actually consider this hotel for a "beach vacation" even though there is a beach - the seabed seems rocky and water unclear.

Stayed May 2012, traveled as a couple
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BAIACastiglioncello, Direttore at Hotel Baia del Sorriso, responded to this review
May 21, 2012
Dear Customer,
Thanks for posting your review on our hotel.
We are happy you have spent a very nice holiday, appreciating both the delights of our restaurant and the breathtaking view over the crystal-clear sea of Quercetano Bay.
We are really happy to announce that also this year the beach of Castiglioncello has been awarded with the Blue Flag: a very good reason to come back once again!
See you soon!
Kindest regards.
Hotel Baia del Sorriso
The Management
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Additional Information about Hotel Baia del Sorriso

Address: Via Aurelia, 1023 | Baia del Quercetano, Castiglioncello, Italy
Phone Number:
Region: Italy > Tuscany > Province of Livorno > Castiglioncello
Amenities:
Restaurant
Hotel Style:
Ranked #5 of 8 hotels in Castiglioncell...
Price Range: $
Hotel Class:3 star (3*)
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