Lovely location and marvelous view from our window. The room wasn't too large but didn't feel uncomfortable. The bathroom was ok, everything worked. The windows have to stay closed or the noise of the trains passing by from the near railway will not allow you to sleep. However, since the air conditioning was well working, we could keep the windows closed and we slept fine. We had dinner at the hotel, the staff was efficient and nice with the guests, the food was ok (no fine dining to be expected) but overall the impression was pleasant.
Breakfast instead was extremely disappointing. The buffet was sadly empty, just bread (low quality), one type of pastries (empty croissants), one type of cold cuts, no cheese, no eggs. Plenty of jams (to fill up the empty space on the table), one type of fruit juice, no glasses available (only plastic cups!!!). On top of this, the very little food that was supposed to be available was already finished by 8:30 when we went for breakfast, breakfast time being indicated from 8 to 10 am (!!). The staff (different from the staff serving dinner) was there but not helping much and rather slow.
I do think this hotel is a bit overpriced. Should they improve their overall service, though, I wouldn’t mind staying there again.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
May 18, 2012
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thanks for posting your review on our hotel. We are particularly pleased for your appreciation about our restaurant, which offers a wide choice of sea and earth dishes of the best culinary traditions of our region. Thank you very much for your compliments about the room, all sea view, overlooking the beautiful Quercetano Bay.
We apologize that breakfast was not up to your expectations, but we assure you that from this year on the buffet will be much more rich and cured for delighting our customers since morning.
Hoping to meet you again, we send you our warmest regards.
Hotel Baia del Sorriso.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.