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“Very enjoyable” 4 of 5 stars
Review of Le Chateau de Cocove

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Le Chateau de Cocove
4.0 of 5 Hotel   |   Avenue de Cocove, 62890 Recques-sur-Hem, France   |  
Hotel amenities
Ranked #1 of 1 Hotels in Recques-sur-Hem
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 13 cities Reviews in 13 cities
13 helpful votes 13 helpful votes
“Very enjoyable”
4 of 5 stars Reviewed May 22, 2014

Set in beautiful surroundings the chateau was a nice and relaxing environment for us to stay. It has all the makings to be exceptional but needs some fine-tuning. Not all rooms have showers. We were in number 6. Having to sit in a bath tub with a short shower line is not very handy. So make sure you mention this when booking as you will not be asked. The superior room we had was on the ground floor. Nice and comfortable. Here you noticed there is no eye for detail as the finishings were .... Not finished. We'd also go for a bigger one next time, but that's personal.
We had dinner at the chateau. Nice choice, good food, large choice of very reasonably priced wines. The cheese selection was extensive but disappointed as there was only cheese from cow milk and no blue. One area of the bar is really cosy, the other is not at all tempting and they were out of Baileys. Breakfast was correct but if you go in early no eggs in a plate as the chef isn't in yet. I also missed some background music during dinner, in the bar and in the morning.
Service very friendly and helpful. I think the hotel would benefit greatly from someone with a critical eye. Some things are easy and cheap fixes but I'm not sure they realise there are some things to fix. For us a great property with amazing potential. We will certainly go back!

Stayed May 2014, traveled as a couple
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Laure D, Responsable réception at Le Chateau de Cocove, responded to this review, May 31, 2014
Dear Madam, dear Sir,

Many thanks to have taking time to post comments on Château de Cocove.
I am happy to read that you enjoyed your stay at the Château.
I have read with a lot of attention your comments and note that we will make the necessary to offer more to our clients.
We hope to have the pleasure to welcome you very soon at the Château.
Best Regards,

Marie-Laure Ducrocq
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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252 reviews from our community

Traveler rating
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    3.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (50)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
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English first
London, United Kingdom
Senior Contributor
40 reviews 40 reviews
22 hotel reviews
Reviews in 32 cities Reviews in 32 cities
30 helpful votes 30 helpful votes
5 of 5 stars Reviewed May 12, 2014

This really is a gem ! With an hours drive of Calais the Chateau is situated in rural splendour . The staff were friendly and welcoming ( me with my schoolboy French and they with their best broken English ! ) the rooms were comfortable albeit slightly worn , the food was offered was varied and Oh so delicious , the wine list is extensive . I could go on but needless to say that our visit was memorable and look forward to revisiting sometime soon.

  • Stayed May 2014, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Laure D, Responsable réception at Le Chateau de Cocove, responded to this review, May 14, 2014
Dear Madam, Dear Sir,

Many thanks for your kind words on Château de Cocove.
I am very pleased to read that your stay at the Château was memorable and that you enjoyed the Château, the room, the restaurant and its wines and also the frienfly staff.
It was a pleasure to welcome you and we hope to welcome you again very soon.
Best Regards,

Marei-laure
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UK
Top Contributor
201 reviews 201 reviews
38 hotel reviews
Reviews in 75 cities Reviews in 75 cities
195 helpful votes 195 helpful votes
5 of 5 stars Reviewed April 28, 2014

We didn't stay here, we just ate, so I can't comment on the accomodation, but the restaurant and food were superb. As were the waiting staff, nothing was too much trouble.
We also appreciated the chateau's stone facade: some of these so-called "chateaux" do not look like the real thing at all, but the Chateau de Cocove certainly ticks all the boxes.
Shortish drive from Calais.
Highly recommend.

  • Stayed March 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Marie-Laure D, Responsable réception at Le Chateau de Cocove, responded to this review, May 8, 2014
Dear Madam, Dear Sir,

Thank you so much for taking the time to share your experience of Château de Cocove on Tripadvisor.
We are delighted that you enjoyed the Château and its facade but also our restaurant: menu and also the staff.
We hope to have the pleasure to welcome you again in our restaurant but also in our hôtel.
Best Regards,

Marie-laure
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Ongar, United Kingdom
Contributor
16 reviews 16 reviews
4 hotel reviews
Reviews in 11 cities Reviews in 11 cities
13 helpful votes 13 helpful votes
5 of 5 stars Reviewed April 27, 2014

We were taken to this lovely French chateau (which is about an hours drive from Calais) as a birthday treat from our Daughter and what a lovely treat it was. The newly and sympathetically renovated chateau was so tasteful and welcoming. Our rooms were elegant and our en-suite very modern. The dining experience was professional and unobtrusive yet friendly. The food was delicious and the portions generous. The sommelier / maitre d'hôtel was not snobbish and was happy to explain and assist. Mode of dress was very optional. Some were clearly staying for a relaxing, no-pressure stay and were casually dressed for dinner but we had decided on black tie and cocktail dresses and subtly it was obvious that the maitre d' appreciated that we had decided to be respectful of our surroundings and dress accordingly but there was absolutely no pressure to dress up and had we been dressed in jeans and a sweater would have been equally welcomed into the dining room. So absolutely the place to relax in whatever way it suited you. Breakfast was plentiful and varied and served in the lovely dining room overlooking the horse chestnut tree lined drive. I am sure we will return.

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Laure D, Responsable réception at Le Chateau de Cocove, responded to this review, May 8, 2014
Dear Madam, Dear Sir,

Thank you for taking time to post a comment about your stay at Château.
Many thanks about your king comments. We want the better for our guest and It is very pleasant to read your comments.
We are delighted that you enjoyed the lovely setting, very friendly and helpful staf. Thanks for comment about Franck our Sommelier, who has always the pleasure to explain the wines.
Have the pleasure to welcome you again at the Château.

Best Regards,

Marie-Laure
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The Hague, The Netherlands
Senior Contributor
35 reviews 35 reviews
21 hotel reviews
Reviews in 27 cities Reviews in 27 cities
28 helpful votes 28 helpful votes
5 of 5 stars Reviewed April 23, 2014 via mobile

I had the pleasure of staying in this hotel for two nights during Easter.

The location of the hotel is great - it is very easy to find and touristic attractions like le Touquet, the beach and Nausicaa are close by. Saint Omer, a neigbouring village, is definitely worth visiting. It is close to a highway, but the way it is surrounded by trees, you would never know. It is very quiet and calm, and the area is beautiful.

The chateau looks very beautiful, both inside and outside. I think there has been significant restauration work done to give it this appearance. We stayed in a deluxe room, and it was wonderful. The bedroom had the fully authentic antique and a bit baroque look what you would expect in a chateau, but the bathroom was clean and very modern - it looked completely and recently redone. Sipping on a glass of champagne in the bubblebath with the window open and overlooking the grounds with the sun on your face - fantastic!

The food was very good and the service was to a high standard. I had read reviews about it being slow and understaffed. I think there were indeed few staff, but the ones that were there were very good and efficient, so we never waited and only experienced pleasant and fast service.

All in all a memorable and very pleasant experience, would definitely consider coming here again for a long weekend break.

Stayed April 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Laure D, Responsable réception at Le Chateau de Cocove, responded to this review, May 8, 2014
Dear Madam, Dear Sir,

Further to your trip to Château de Cocove, we would like to thank you for taking the time to post a review on Tripadvisor.
We are most happy that you enjoyed your stay at the Château. It was a pleasure to welcome you and we hope to welcome you again very soon.

Best Regards,

Marie-laure
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Hawkhurst, United Kingdom
Senior Contributor
26 reviews 26 reviews
5 hotel reviews
Reviews in 21 cities Reviews in 21 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed April 18, 2014

Very nice fairly high class 4 star hotel. Fantastic grounds & buildings lovely bedroom and resteraunt, very smart and polite staff. The room was a generous size with an enormous bed and bathroom but no shower curtain but ait was great to have a bath for a change. The room was well furnished and decorated with an exellent view of the grounds

Because of the type of building there are no lifts but this was no problem for us on the first floor.

I also admired their environmental policies using low energy lighting and recycled water where possible.

  • Stayed April 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Laure D, Responsable réception at Le Chateau de Cocove, responded to this review, May 8, 2014
Dear Madam, Dear Sir,

We thank you for taking the time to write your kind comments on the Château.
We are happy to read that you enjoy the Château but also accommodation and restaurant.
Environmental policies using is very important for us and we try to make the best we can.
We look forward to welcoming you back again at Château de Cocove.

Best Regards,

Marie-laure
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1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed April 11, 2014

We have stayed in this hotel several times as a convenient stop-over in the Pas de Calais.
In April 2104, I complained when we were kept waiting just over 45 minutes in the (packed) restaurant before a waiter came to take our order for dinner: without aperitif, water or bread. The waiter was clearly harassed and short staffed.
His attitude was unapologetic, and he became increasingly offensive, and after an altercation, refused to serve us dinner. He seemed to ask us to pack our bags, and leave the hotel.
We could find no-one in a position of responsibility with whom to raise matters of hotel policy to their guests, but the following morning were assured by a sympathetic receptionist that the manager would write to us. Needless to say this never happened.
We left without breakfast, and cancelled our reservation for the return journey. The hotel publicity blurb assured us we would be welcomed "like a friend". No way!
I have stayed in over 100 Relais et Chateaux hotels over several decades, and never experienced any problem I can remember. Nor ever encountered such an attitude in the simplest hotel in a developing cournty with no tradition of service.
Dreadful place! Don't go!

  • Stayed April 2014, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Marie-Laure D, Responsable réception at Le Chateau de Cocove, responded to this review, April 21, 2014
Dear Sir,

I have read your comments with a lot of attention and I am surprised of your complaint.
You say that we have got some problems with our waiter but note that our staff want to offer the better to our guest.
If the waiter asked you to exit of the restaurant, it is due to your attitude, which was not acceptable in the restaurant.
Note that some people have made bad comments about your attitude in the restaurant and it is why we ask you to leave the restaurant. Comments also on the morning that you have disturb the dinner.
The Château has the charm and clients appreciate the quiet so we can not accept a bad attitude in our hôtel restaurant.
I hope that you will understand that.
I stay at your disposal if you want to speak with me via phone.

Best Regards,

Marie-laure
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Additional Information about Le Chateau de Cocove

Address: Avenue de Cocove, 62890 Recques-sur-Hem, France
Location: France > Nord-Pas-de-Calais > Pas-de-Calais > Recques-sur-Hem
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Recques-sur-Hem
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Le Chateau de Cocove 4*
Number of rooms: 27
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Also Known As:
Le Chateau De Cocove Hotel Recques-Sur-Hem
Chateau De Cocove

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