My wife and I are mixed on this place. Below are my answers to her complaints.
Agreed, it is a little rough around the edges (example would be an empty beer bottle being left out for a day, or cigarette butts on the grounds). That is because most of the people working there are college-aged kids from Europe who are there to party, not to work and support a family. That being said, they all speak English so there is a bit of an upside as our French is terrible and they are professional enough. Plus, we are not paying Ritz Carlton prices.
I know there are some big rocks rolling around under the waves making it difficult to swim in the ocean (we saw a few people limping off the beach), but our son doesn't like swimming in the ocean anyway. And have you noticed he is in the kids club all day allowing us to relax on the beach? By the way, he loved the kids club.
Yes, the breakfast is a buffet and it does tend to stay the same everyday. No worries, we can drive to any of the restaurants near the resort. The room rate was cheap enough that we shouldn't feel tied to eating the free breakfast. I
I wouldn't go there on a honeymoon or a romantic couples vacation. I wouldn't even all inclusive there with the family. But it was perfect for a family of four with a 6 year old and a 3 month old who still like to get a little off the beaten path. Plenty of other babies in strollers so when baby does cry, you do not feel as though you are spoiling anyones vacation. Instead of being surrounded by the typical cruise ship crowd in some all-inclusive in Mexico or a condo in FL, we were the only Americans in a resort full of French and Swedes - which was fun for me and let us practice our French. If you rent a car, there are plenty of fun restaurants in Deshaies so you're not tied down to the resort food, but if you do want to stay in for dinner, the pizza is good and fairly priced.
Beyond that, Guadeloupe is a pretty fun island to explore and is suitable for families with young children. For the money, and for having small children, I would go back to Fort Royal. A warm beach in France without the time, hassle, and cost of transatlantic flights for the family? Thrown in clean rooms, pretty beach, interesting town nearby, and a kids club.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Here at the hotel we aim to do our very best for every guest, and it is our continuous goal to exceed customer expectations. We can only achieve this by listening and reacting to your valuable comments. We share guest comments throughout the hotel, as we believe that constructive critiques are powerful tools that will only help us to learn and improve.
Receiving both constructive and positive feedback is always a pleasure and I will make sure the hotel staff receives the opportunity to read it.
I am happy that your child enjoyed our Kids Club and that you overall enjoyed your stay with us.
The Caribbean Sea which is situated right on our beach behaves naturally: very often it is ideal for swimmers with hardly a wave or wind and sometimes there is a little more wind and waves which is excellent for wave surfing and other water sports. Indeed we always have the swimming pool that our guests can enjoy daily.
With reference to your feedback on a romantic holiday or honeymooners, I would be happy to show you next time our nice beachfront bungalows which are situated on the other side of our large estate with even a third beach. The feedback on these bungalows we get from couples and honeymooners is actually very good. We can even arrange a private dinner for two on the beach itself, if reserved in advance. We also can organise a wedding on this quiet beautiful 3rd beach at the hotel.
On behalf of the entire team, I look forward to the opportunity of welcoming you and your family back to the Langley Resort Fort Royal Guadeloupe.
Langley Resort Fort Royal Guadeloupe
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.