I think we were the first tourists at the hotel opening this 2013 season. But nothing was ready to start civilized operationsat the hotel; they dicided to start renewals when we had arrived. As a result we had to listen to all-day-maintainance noise, their heating system had been broken and we were frozen during the first night... When I asked them for a discount (we had no chance to leave the hotel earlier or to change it as there is a lack of hotels at Sevan Lake opened before May) the manager said 'NO'... So no flexibility, no responcibility, no traditional Armenian hospitality but the price is too high. I think it is possible to find more value for money at Sevan Lake for the next time.
The only doubtless preference of this hotel is its restaurant; the food was fantastic (if you decided to visit the restaurant please try BBQ fish); thank you to Vagan, the restaurant manager, for his care there. Location is good as well and staff was very friendly.
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