Stayed here with friends for a relaxing weekend. Check in was quite a breeze which was good as parking was quite far and hot to walk from. The staff were quite friendly and were quite ready to assist you when you need them. The room was big enough and we got a nice view of the sea. First thing i noticed howver was that the room was a bit rundown particularly the toilet and shower. The tiles and towels were very old and in need of some sprucing. Nonetheless it was clean. Ammenities were almost complete (it had everything except toothbrushes). They also provided rubber slippers for guests although they looked a bit shabby. The aircon was a bit noisy but cooling enough. Overall the place was very relaxing but in need of renovations.
Other areas for improvement include housekeeping which took forever to set up our extra bed ( i had to call twice even after the reception desk already told them to do it). Also the in house band should be banned from singing english songs! They were out of tune and did not know the lyrics well. They sing local chinese and malay songs well but please dont let them sing in english.
Foodwise the breakfast buffet had a good selection. The eggs station was good. I liked the beef bacon although the hashbrowns were soggy. Also it would be nice to have maple syrup instead of honey for pancakes/french toast. They also make a good bbq buffet for saturday night which at 50nett is really nice value. Minus the out of tune singers of course.
It seems that th resort has been doing renovations for some time. Hopefully they can finish it soon.
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- Also Known As:
- Impiana Resort Cherating Hotel Kuantan
- Impiana Hotel Kuantan
- Impiana Hotel Cherating