We are a family of 4 from Australia, 2 adults and 2 teenagers. We booked this hotel from the website. We were actually very disappointed. The hotel seemed to us tired and run-down. Everything seemed grotty and not well maintained. The tablecloths were not changed the whole time we were there and probably had not been changed before we arrived. They had cigarette burns and food stains on them. We saw a staff member drying plates with a tablecloth dragging on the ground outside. Stray cats jump on the tables and hang around food areas. There were people in the pool fully clothed. Jeans, belts shirts the whole ensemble! The lobby and lift were permanently wet from dripping patrons walking from the pool to room totally soaked. No-one cleaned this mess. There a a few recliners around the pool but not there for comfort. They are just wood and very heavy. They need padding. Towels were not available at the pool side till 4pm in the afternoon. People smoke everywhere, which we know is a cultural difference but there are butts all around the pool area. No facilities for smokers, so we all put up with the deritus. Lots of staff who are very nice but really don't know anything about service or what it entails to run a resort. Food was very average. The beach and sea were beautiful but ruined by rubbish and motorbikes and quad bikes that ride up and down the beach. Don't recommend this for honeymooners or anyone really. Sorry
- Reservation Options:
- TripAdvisor is proud to partner with Expedia, Travelocity, Booking.com, Orbitz, Priceline, Asiatravel.com Holdings, Despegar.com, TripOnline SA, Odigeo, Agoda and Hotels.com so you can book your Suria Cherating Beach Resort, Kuantan reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Suria Cherating Beach Resort, Kuantan Hotel Cherating
- Best Western Kuantan
- Suria Cherating Hotel