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“Holiday in Cherating” 2 of 5 stars
Review of Suria Cherating Beach Resort, Kuantan

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Suria Cherating Beach Resort, Kuantan
3.0 of 5 Hotel   |   KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia   |  
Hotel amenities
Ranked #3 of 4 Hotels in Cherating
Australia
1 review
1 helpful vote 1 helpful vote
“Holiday in Cherating”
2 of 5 stars Reviewed June 12, 2008

We are a family of 4 from Australia, 2 adults and 2 teenagers. We booked this hotel from the website. We were actually very disappointed. The hotel seemed to us tired and run-down. Everything seemed grotty and not well maintained. The tablecloths were not changed the whole time we were there and probably had not been changed before we arrived. They had cigarette burns and food stains on them. We saw a staff member drying plates with a tablecloth dragging on the ground outside. Stray cats jump on the tables and hang around food areas. There were people in the pool fully clothed. Jeans, belts shirts the whole ensemble! The lobby and lift were permanently wet from dripping patrons walking from the pool to room totally soaked. No-one cleaned this mess. There a a few recliners around the pool but not there for comfort. They are just wood and very heavy. They need padding. Towels were not available at the pool side till 4pm in the afternoon. People smoke everywhere, which we know is a cultural difference but there are butts all around the pool area. No facilities for smokers, so we all put up with the deritus. Lots of staff who are very nice but really don't know anything about service or what it entails to run a resort. Food was very average. The beach and sea were beautiful but ruined by rubbish and motorbikes and quad bikes that ride up and down the beach. Don't recommend this for honeymooners or anyone really. Sorry

  • Liked — -
  • Disliked — Noisy air con
  • Stayed June 2008, traveled with family
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
    • 1 of 5 stars Business service (e.g., internet access)
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75 reviews from our community

Traveler rating
    2
    18
    25
    19
    11
See reviews for
26
14
Solo
0
7
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    2.5 of 5 stars
  • Service
    3 of 5 stars
  • Value
    2.5 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (17)
Date | Rating
  • English first
  • French first
  • German first
  • Any
English first
Puyallup, Washington
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 1, 2008

Nice hotel eventhough checking in process wasn't as smooth. Room was adequate with mini fridge, coffee making facilities, TV, hair dryer and telephone.

The toilet is big enough and in excellent condition. Very near to the beach side and very close to convenient store. 10 minutes drive to Kemaman town.

This hotel is very suitable for team building activities as all the equipment are there and ready to be used.

  • Liked — Location
  • Disliked — Staff response to certain query being raised
  • Stayed March 2008, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 2 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 2 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
11 reviews 11 reviews
11 hotel reviews
Reviews in 10 cities Reviews in 10 cities
40 helpful votes 40 helpful votes
4 of 5 stars Reviewed March 22, 2008

We just returned from the hotel stay. The hotel is clean and well maintained. It served our purpose as my family and child wanted a clean place where we can enjoy both pool and beach. Do not expect 5 star luxury...if that is your purpose go elsewhere. We will definitely go there again.

  • Liked — good value for money
  • Disliked — no character...just another concrete structure
  • Stayed March 2008, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
malaysia
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed January 7, 2008

Nice Hotel with the good service also cheap.. Delicious food.. I like the hotel..
But when i came there with my husband, there's no activity in hotel.. Wifi down.. Lil bit boring.. Lucky we drove car there, so we can go out to other area..

  • Liked — food and service
  • Disliked — less activity
  • Stayed January 2008, traveled as a couple
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 2 of 5 stars Business service (e.g., internet access)
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Suria Cherating Beach Resort, Kuantan

Address: KM 32.5 Jalan Kemaman Kuantan, Cherating 26080, Malaysia
Location: Malaysia > Pahang > Kuantan District > Cherating
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #3 of 4 Hotels in Cherating
Price Range (Based on Average Rates): $
Hotel Class:3 star — Suria Cherating Beach Resort, Kuantan 3*
Number of rooms: 114
Reservation Options:
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Also Known As:
Suria Cherating Beach Resort, Kuantan Hotel Cherating
Best Western Kuantan
Suria Cherating Hotel

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