Having never been before, I chose this Hotel based on good value and excellent TA reviews. I emailed the Hotel with a room request a week or so before we flew out, and received an unexpected, pleasant surprise phone call from the owner, George, a few days before our arrival!, I had read on TA that he has a healthy sense of humour, so we shared a joke or two about my room choice before he told me he was calling me from Brisbane in Australia!! At the time I did think he was pulling my leg but went along with it. George did assure me he would do all he could to accommodate my request. On arrival and checking in with, and being introduced to Barbara and Elias, we were indeed given what we asked for. And it also transpired that George was indeed in Brisbane, on business, yet he had taken the time and trouble to phone me in the UK. Now that is service!! I did get the chance to speak to him on Skype also one day when he was chatting to Barbara. This customer service approach and ethos is clearly the family and staff 'mantra', as it continued for us, and others throughout our two week stay. Being one man down as it were, you might think that the remaining 'team' might show a weakness. Not a bit of it. The family and staff from cleaners, cook, grounds man (watch out for their supermarket laundry sweep round the pool!) night watchman, to Elias, Maria and Barbara all work hard and well together as a team, clearly enjoy their work, give helpful advice on recommendations on tavernas, and ensure all guests are happy and accommodated. The atmosphere on complex, day and night, is wonderful, brilliant varied music selection played.(Many thanks Elias for your very kind and generous gift, by the way!...our secret!) As I don't eat meat but enjoy fish, I have a tendency to go 'off menu' and create my own adaptations of lunch menu, Barbara and Ellie were always more than happy to oblige and if no one has ever tried Aussie Omelette with Tuna instead of Ham , I can highly recommend it!! I can also recommend Elias's, and now my, favourite drink of Amaretto with fresh ice and diet lemon!! On the subject of Elias, watch out for his favourite funny party trick round the pool. Its amazing the hilarity that a simple leaf can create!. If you've been, you'll know! I'm convinced that young husband and father is really a cheeky 10 year old boy in disguise! We had such fun on our holiday, met some lovely people, some first timers, who would return, some who have been returning for years, decades even, and will come back again ourselves. George and Barbara work hard, are clearly a very devoted couple who have committed, strong family and business values, are dedicated to running a tight ship and are determined to succeed at all costs. They have the right formula and balance, should be very proud of themselves and each other and deserve every success they make.
- Official Description (provided by the hotel):
- Our family run hotel is located in Kos Island, a part of the picturesque Dodecanese Islands in the Greek Mediterranean.We offer spacious, air conditioned double rooms and apartments within 80m of beautiful Lambi beach. The centre of the city is a mere 1.5km walk away or alternatively there is a a bus stop only 50m away.Kos Town offers some great shops. In the centre of Kos town you will find an indoor market that sells local produce such as Ouzo, honey, pottery, seeds and soaps. Lambi also offers some fantastic ancient ruins for those who like to take in the local culture whilst enjoying their luxury holiday, or if you would prefer the atmosphere of the more lively resort of Kos Town.Psalidi which features a water park and is located in close proximity to Lambi and Kardamena which is the liveliest of the resorts of Kos and offers a fantastic selection of bars, nightclubs and restaurants. ... more less
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- Also Known As:
- Hotel Alice Springs
- Alice Springs kós
- Alice Springs Hotel Kos, Greece