Myself and my partner have just returned from a weeks all inclusive holiday to Greece, staying at the Pelagos Suites. The hotel is stunning, the grounds, pools, views and overall "wow" factor when you walk in and look around you is incredible! The place is immaculately clean and the choice of pools is great, despite being full up, there was never more than a handful of people in the pools because of the space available. We didn't go with kids but the kids pool, flumes and play area were fantastic and quite separate from the other pools so if you are going as a couple, it's still perfect. This alone could easily make it 5 star. Great place to chill and a swim up bar too really tops it off nicely! Some of the bar staff were a bit unfriendly but we loved Cyprianou - the gentleman serving at the swim up bar - very friendly and pleasant. There was also a lady at reception who was quite unfriendly and it was unfortunate that she was the first person to greet us when we arrived, but there are other reception staff to speak with so she was easily avoidable for future interactions! We were very disappointed with our room, and we have since found out these particular rooms are due an upgrade next year which is definitely needed as these rooms were far from 4 star - but if you get placed in the new section you'll be over the moon as these rooms are spectacular! Unfortunately we were in the old part so the bathroom was grotty, air con fell off the wall and toilet handle snapped! But all sorted very very quickly and the hotel manager known as George is THE BEST in the business; friendly, attentive and always wandering round and "checking in" with you to make sure you are happy. The food was the other area which let it down; although the choice and quality was really good, it was never hot, always very luke warm which was a shame. We also felt the food was lacking for kids. Although it wasn't important to us, the snack bar was really lacking compared to other places we've been. At night, the animation team were fantastic, the best we've seen with a real variety of shows; singing, dancing, fire eating, etc. they also come round the pool during the day to invite you to activities but are not too pushy if you don't want to join in! All inc drinks ends at 11pm and cocktails are not included which was a little disappointing for a 4 star. Overall a fantastic place and wonderful stay with the best external facilities we've experienced but unfortunately the old rooms and food meant it wasn't perfect for us. Having said that, we'd still recommend it to our friends and we had a great, relaxing time.
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- Also Known As:
- Pelagos Hotel Kos Town
- Pelagos Suites Hotel Kos, Greece