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“Really special hotel” 5 of 5 stars
Review of Diamond Deluxe Hotel

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Diamond Deluxe Hotel
5.0 of 5 Resort   |   Nea Alikarnassos Lambi, Kos Town 85300, Greece   |  
Hotel amenities
Ranked #10 of 50 Hotels in Kos Town
London
Contributor
19 reviews 19 reviews
13 hotel reviews
Reviews in 14 cities Reviews in 14 cities
14 helpful votes 14 helpful votes
“Really special hotel”
5 of 5 stars Reviewed July 8, 2014

We stayed in June for a week and loved it. Really didn't want to leave. If you're a fan of modern architecture, this hotel is for you. Stunning in a sleek, very cool way. (OK: the hotel does photograph fantastically well so don't expect it to be quite as pristine as on the website.) The pool area is just out of this world; so good that you end up not wanting to leave the hotel. The staff ware absolutely fantastic.

The hotel is about ten minutes from Kos Town by cab, giving you the best of both worlds: a quiet location but easily accessible to the main town. I personally would choose to go B&B as there are so many wonderful restaurants around the island.

If you're going on a special occasion you definitely need to land one of the more expensive rooms. We went for a Superior Deluxe and, although very comfortable, it was quite small. The bed was amazing!

Some of the criticism below really got to me: of course this isn't a world class 5* hotel, but is that what you really want on a Greek island? Yes, the internet is a little sketchy, but you're on holiday for goodness sake. The wooden towel ladder in the bathroom is for you to put out on your balcony to dry your swimsuits; it's a lovely additional thought, not a design error.

All in all, a lovely choice for a luxurious break.

  • Stayed June 2014, traveled with family
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeina k, Guest Relations Manager at Diamond Deluxe Hotel, responded to this review, July 14, 2014
Dear “Dulwichvillage”,

Thank you very much for sharing your feedback on this website, following you recent stay.

I was pleased that you enjoyed your overall experience in our hotel and our hotel service have met your expectation. Our excellent location, spacious, comfortable guestrooms, service and F&B are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests positive comments regarding these. concerning the internet we have take a written promise from the only provider in Kos that in the winter they will do the cunstrion in order to fix it and make much more faster. again thank you for the tip for the latter

We continually aim to deliver high standards of Greek hospitality to delight our guests and I am very pleased that you experienced this from the team.

Thank you for selecting Diamond Deluxe Hotel hotel for your stay in kos. We do look forward to welcoming you back in the very near future.

Best regards,

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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697 reviews from our community

Traveler rating
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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (201)
Date | Rating
  • Czech first
  • Dutch first
  • English first
  • French first
  • German first
  • Greek first
  • Italian first
  • Norwegian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Turkish first
  • Any
English first
İstanbul, Türkiye
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
4 of 5 stars Reviewed July 4, 2014

We have spent a week as a family of three. Very well maintained, clean and tidy high level hotel. Good food. Music choices can be improved. Have been very much impressed by the smiling hospitality of the staff in every level. Very good overall.

Stayed July 2014
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Cologne, Germany
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed July 3, 2014

This hotel is perfect. It is the most beautiful on the whole island of Kos. The interior is urban and stylish.
As three girls we booked a superior room + extra bed and got the maisonette with sea-view without extra cost. The staff is absolutely friendly and helpful with everything. They get you a car for rent within 15 minutes and have the best recommendations for non-touristic trips/restaurants/beaches.
Everything is clean and well-organized. The breakfast had a great selection of everything with specials everyday and it was very tasty!
If you go to Kos, you have to spend your nights at Diamond Deluxe and go on the three island boat trip with "Katerina".
This trip was perfect!
We will come back soon to Diamond Deluxe, thanks for your effort and your hospitality!

  • Stayed July 2014, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeina k, Guest Relations Manager at Diamond Deluxe Hotel, responded to this review, July 14, 2014
Dear “Jenny ”,

Thank you very much for sharing your feedback on this website, following you recent stay.

I was pleased that you enjoyed your overall experience in our hotel and our hotel service have met your expectation. Our excellent location, spacious, comfortable guestrooms, service and F&B are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests positive comments regarding these.

We continually aim to deliver high standards of Greek hospitality to delight our guests and I am very pleased that you experienced this from the team.

Thank you for selecting Diamond Deluxe Hotel hotel for your stay in kos. We do look forward to welcoming you back in the very near future.

Best regards,

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Amsterdam, The Netherlands
1 review
6 helpful votes 6 helpful votes
4 of 5 stars Reviewed June 27, 2014

I’ve enjoyed myself thoroughly during my ten day holiday in this luxurious hotel with great service! The food is amazing, all homemade, just like the cake I got from the hotel for my birthday. Thank you again, Zeina! What a lovely surprise that was.
I loved the modern design of the hotel. The atmosphere in this hotel is relaxed and serene: at the poolside, in the rooms en in the area surrounding the hotel. Not the most entertaining hotel for children, but that contributes to the peaceful atmosphere :o)
Kos town is a 15 minute bikeride away, the bus stops right in front of the hotel. If you tell the reception that you want to rent a bike a bicyclecompany comes and picks you up. And they take you back to the hotel when you bring the bike back! The nice beaches in Tigaki and Marmari can also easily be reached by bike (30 – 60 minutes).
The guests in the hotel seemed to be mainly from Germany, England, Holland and France, mostly couples between 30 and 60 years old. The pool and the private beach are nice (towelservice included). In the restaurant, the lobby and in the poolbar there is lounge / 80’s / 90’s / recent music, played at the right volume.
Some criticism? Yes, two things: drinks are relatively expensive. And I don’t think the hotel needs a DJ five days a week, playing quite loudly until 23 o’clock. Apart from the fact that it kept me awake, I don’t think it suits the serenity of the hotel. Bring down the prices of the drinks and the atmosphere in the bar will automatically become better, without loud music.

Thank you for a wonderful holiday!
Marjolijn (NL)

Room Tip: The rooms that are the furthest away from the bar are the most quiet.
See more room tips
  • Stayed June 2014, traveled solo
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 6
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeina k, Guest Relations Manager at Diamond Deluxe Hotel, responded to this review, June 28, 2014
Dear “M V”,

Thank you very much for sharing your feedback on this website, following you recent stay.

I was pleased that you enjoyed your overall experience in our hotel and our hotel service have met your expectation. Our excellent location, spacious, comfortable guestrooms, service and F&B are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests positive comments regarding these.

We continually aim to deliver high standards of Greek hospitality to delight our guests and I am very pleased that you experienced this from the team.

Thank you for selecting Diamond Deluxe Hotel hotel for your stay in kos. We do look forward to welcoming you back in the very near future.

Best regards,

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Beirut, Lebanon
1 review
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed June 24, 2014

I have visited this hotel for one week with my partner. A real 5 stars hotel including service, location, food, room and facilities. the staff is helpful and adorable especially the PUBLIC relations personnel helped us with smile and support us for the whole stay. we recommend this hotel for sure.

Room Tip: Let the PR helps you
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  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeina k, Guest Relations Manager at Diamond Deluxe Hotel, responded to this review, June 28, 2014
Dear “Mimo”,

Thank you very much for sharing your feedback on this website, following you recent stay.

I was pleased that you enjoyed your overall experience in our hotel and our hotel service have met your expectation. Our excellent location, spacious, comfortable guestrooms, service and F&B are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests positive comments regarding these.

We continually aim to deliver high standards of Greek hospitality to delight our guests and I am very pleased that you experienced this from the team.

Thank you for selecting Diamond Deluxe Hotel hotel for your stay in kos. We do look forward to welcoming you back in the very near future.

Best regards,

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
County durham
Senior Reviewer
9 reviews 9 reviews
6 hotel reviews
Reviews in 8 cities Reviews in 8 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed June 23, 2014

Stayed 15th - 22nd June
Overall we had a fantastic holiday, the staff in the hotel couldn't do enough for us to make our stay the most welcoming we have ever had in a hotel so far.
Especially Dimitris and Asda, our hosts at the bar, and Art (we love the hat), along with the waiting staff at meal times.
The food was superb, something for everyone.
However, when we arrived we were given the keys to room 102, after viewing it, we couldn't possibly accept this room as it was on a parr with Travelodge...small, clean, basic, no room in a 5* hotel should be of this standard. The room was down some concrete steps giving you the feeling that you were going into the cleaning quarters, the room was below ground level, and the view looking out of the window was a bin. The furniture looked like IKEA, and the fridge was empty, no minibar in a 5*?
The girl on reception said we had to stay there the first night, but didn't seem surprised when we didn't want to stay there, but she would move us the next day, she did move us to a lovely room 707 for the remainder of our stay, bad start to our holiday.

My husband and I are avid gym users, we took our training kit with us looking forward to a few workouts uh oh... old basic gym equipment, no air-conditioning (the staff told us to open a window if it was too hot!!)! it was red hot outside, no benefit there. No safety mats, the floor was slippery, and to top it, there was a 5 Euro charge per person per visit... we only went once.

There was one bar, which was situated between the reception and the pool, the staff as I said were fantastic, we had some great laughs... the prices however did not encourage people to stay in the hotel after evening meal, the bar was pretty deserted most nights with people going into Kos town. no entertainment, apart from a DJ a couple of nights, but hardly anyone stayed.
Tuesday is Greek night... we were looking forward to it, thinking there would be maybe Greek dancing, or music at least... sadly not, but the food was great.

If we could recommend one thing.. it would be to rent bicycles, 40 Euros for two bikes for 7 days, we went out on them every day, there are cycle lanes from the hotel into Kos town. brilliant.

Would I recommend it? Yes if you want a quiet hotel, great for couples, great staff, great food, just make sure you do your homework on the rooms, and be prepared to pay top dollar if you stay in the bar at night.

Room Tip: Room 707 and those surrounding it were good.
See more room tips
  • Stayed June 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeina k, Guest Relations Manager at Diamond Deluxe Hotel, responded to this review, June 28, 2014
Dear “Lilybenk”,

Thank you very much for sharing your feedback on this website, following you recent stay.

I was pleased that you enjoyed your overall experience in our hotel and our hotel service have met your expectation. Our excellent location, spacious, comfortable guestrooms, service and F&B are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests positive comments regarding these. Regarding our furniture in the room and at the public area is brand name furnitures like Rugiano, lando design by Paola Navona, phlip stark, endra, coco-mat mainly italian designer, and for sure it is not IKEA as you mention but again we respect your opinion. about the prices at our F&B departments the prices defined and settle from the quality of the drinks, service, place, atmoshepre etc. of course if you compare them with a super market there is a different, but again we respect your opinion and for that reason it is not obligatory to consume at the hotel. the mini-bar as we mention in the reception is on request basis and it can be fill with anything you like, most of our customer they prefer to choose what they want into their fridge instead to be full with things that they did not consume or do not need.

We continually aim to deliver high standards of Greek hospitality to delight our guests and I am very pleased that you experienced this from the team.

Thank you for selecting Diamond Deluxe Hotel hotel for your stay in kos. We do look forward to welcoming you back in the very near future.

Best regards,

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 22, 2014 via mobile

This hotel is fabulous - food is amazing - staff are exceptional in the service they provide!! Could not fault this hotel for a quiet relaxing week! Definitely would recommend! I cannot think of any negative comments! One of my favourite hotels ever !!

  • Stayed June 2014
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
zeina k, Guest Relations Manager at Diamond Deluxe Hotel, responded to this review, June 23, 2014
Dear “Cathandlaura”,

Thank you very much for sharing your feedback on this website, following you recent stay.

I was pleased that you enjoyed your overall experience in our hotel and our hotel service have met your expectation. Our excellent location, spacious, comfortable guestrooms, service and F&B are elements of our hotel that we are extremely proud of, and it is always such a pleasure to read our guests positive comments regarding these.

We continually aim to deliver high standards of Greek hospitality to delight our guests and I am very pleased that you experienced this from the team.

Thank you for selecting Diamond Deluxe Hotel hotel for your stay in kos. We do look forward to welcoming you back in the very near future.

Best regards,

Zeina Karam
Geust Relation Manager
Diamond Deluxe Hotel
pr@diamondhotel.gr
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Diamond Deluxe Hotel

Address: Nea Alikarnassos Lambi, Kos Town 85300, Greece
Location: Greece > Dodecanese > Kos > Kos Town
Amenities:
Bar / Lounge Beach Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#4 On the Beach Hotel in Kos Town
#4 Luxury Hotel in Kos Town
#9 Romantic Hotel in Kos Town
#11 Family Hotel in Kos Town
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Diamond Deluxe Hotel 5*
Number of rooms: 96
Official Description (provided by the hotel):
Boasting a beachfront location in Lambi, Diamond Deluxe is a 5-star hotel offering rooms with PC and free wired Internet. It includes a spa centre and a 2,000-m² pool complex.Diamond Deluxe Hotel rooms are luxuriously decorated in shades of white with golden details and hardwood floors. They are equipped with air conditioning, LCD satellite TV and DVD player, and feature hydromassage facilities. Their balconies or verandas boast spectacular views of the sea or the pools.The Mazarin Spa includes 5 state-of-the-art treatment rooms and an indoor heated pool with water jets. Natural ingredients are used in all therapies following the holistic philosophy of the spa.Emerald Restaurant serves a rich breakfast buffet overlooking the pools and the gardens, while the Peruzzi Italian Restaurant offers local seafood with a modern twist. Hotel Diamond Deluxe also has three bars, at the lobby, the pool and the beach, serving drinks and exotic cocktails in elegant settings.Diamond Deluxe Hotel is within 3 km from the town of Kos. The airport is 24 km away. Free private parking is available on site. ... more   less 
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Also Known As:
Diamond Deluxe Resort
Diamond Deluxe Hotel Kos, Greece

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