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Tellaro
|
Rental Home – 
3 Bedrooms, 3 Bathrooms, Sleeps 6

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Reviews from our community

Date | Rating
  • English first
  • Any
English first
Sandrine...
Cambridge, United Kingdom
1 review
“Not for the fainthearted !”
2 of 5 stars Reviewed December 26, 2012 for a stay in August 2012

We couldn't believe how filthy the property was when we arrived ! If we hadn't had a young child and extended family and if it had been earlier in the day, we probably would have left straightaway...

We spent the first evening and first morning cleaning to make the place bearable for our stay:
- the bathrooms were dirty (one shower full of hair),
- everything was sticky in the kitchen (fridge, antique glass cabinet, dishwasher...), footprints on the base in the inside of the fridge, food or drink spillages in the fridge
- glasses were dirty
- we brushed the floor in the living area of the property and collected half of a dustpan of hair and dust
- the place was covered in dust
- every corner of the house has cobwebs and spiders ...

The owner encourages the holiday makers to leave organic waste at the limit of the property (which by the way is not fully enclosed): the wild boars of the forrest come and visit at night to eat the waste: this results in the grounds to be covered with wild boar dejections, so you have to be careful where you walk! Our stay was also at the end of a hot and long summer: there was not grass left on the property, just bare brown soil

We were so relieved to go home at the end of our stay ...
It could be a fantastic holiday home if the place was well maintained.

To add to our disappointment: although we sent some feedback to the property agent on our return, we still haven't heard from them, since their last visit of this property

4 of 5 stars How easy was it to book the property? 3 of 5 stars How helpful were the directions to the property?
3 of 5 stars How easy was key pickup/access to the property? 1 of 5 stars Overall condition of the property
4 of 5 stars Bedding & mattresses 1 of 5 stars Kitchen & utensils
2 of 5 stars Bathroom cleanliness 2 of 5 stars Other facilities & amenities
2 of 5 stars Service
Liked best: Location (very quiet)
Liked least: The property
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Dec 26, 2012
Dear Sandrine,
We were very sorry to hear of your experience, and even more to hear that you had written and we had not responded - we have now found the email and don't know why it wasn't picked up. We will be looking into why the owners normally good standards of cleanliness slipped so much, and shall make sure this doesn't happen again.
kind regards
Dan Wrightson

An update. Dear Sandrine, I have since discovered that Laura had been in touch with you but you never responded, as you haven't responded to my later emails. The owner is mortified and is changing cleaners, but this could have been solved on the day you arrived if you contacted either the owner, or our on-ground reps and we could have sent more cleaners round. We remain very sorry this happened, but can't solve things with no communications at all.
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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A FlipKey verified reviewer
Ruislip
4 of 5 stars Reviewed October 18, 2011 for a stay in July 2011
3 of 5 stars Value 4 of 5 stars Rooms
3 of 5 stars Location 3 of 5 stars Cleanliness
4 of 5 stars Check in / front desk 3 of 5 stars Service
Traveling group: Family with young children
Your age range 55-64
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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A FlipKey verified reviewer
Suffolk
4 of 5 stars Reviewed October 22, 2010 for a stay in July 2010
Traveling group: Family with young children
Your age range 35-44
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
Management Response
Oct 22, 2010
We're very pleased you enjoyed Le Murella - it is one of my favourite houses! We have had several reports of mosquitoes this year - apparently the damp May meant that there were more around than normal, and they were also in places were we have not had reports before. The owner is fitting mosquito nets to all the windows for 2011, so hopefully they will be less of a problem for future guests. Kind regards, Dan Wrightson
This response is the subjective opinion of the management representative and not of TripAdvisor LLC nor of its partners.
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A FlipKey verified reviewer
Norway
5 of 5 stars Reviewed October 13, 2010 for a stay in September 2010
5 of 5 stars Value 5 of 5 stars Rooms
5 of 5 stars Location 4 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Traveling group: Spouse / significant other
Your age range 45-54
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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A FlipKey verified reviewer
London
5 of 5 stars Reviewed October 11, 2010 for a stay in July 2010
5 of 5 stars Value 5 of 5 stars Rooms
4 of 5 stars Location 5 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Traveling group: Family with young children
Your age range 35-44
Would I recommend this vacation rental to my best friend?  
Recommended for:
Friends getaway Families with young children
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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A FlipKey verified reviewer
Shrewsbury
4 of 5 stars Reviewed September 24, 2010 for a stay in September 2010
5 of 5 stars Value 4 of 5 stars Rooms
4 of 5 stars Location 4 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Your age range 55-64
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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cg
uk
4 of 5 stars Reviewed June 28, 2010 for a stay in May 2010
4 of 5 stars Value 4 of 5 stars Rooms
5 of 5 stars Location 4 of 5 stars Cleanliness
5 of 5 stars Check in / front desk 5 of 5 stars Service
Traveling group: Family with teenagers
Your age range 45-54
Would I recommend this vacation rental to my best friend?  
Was this review helpful? Yes
This review is the subjective opinion of an individual traveler and not of TripAdvisor LLC nor of its partners.
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Manager
Invitation to Tuscany Ltd
Speaks English, Spanish, French, Italian, German
Listed since : Apr 2009
Response Rate: 85 %
Response Time: Within a day
Calendar Updated: 101 days ago
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