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“really bad” 1 of 5 stars
Review of Orbita Boutique Hotel

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Orbita Boutique Hotel
mkr18, Shymkent 160002, Kazakhstan   |  
Hotel amenities
Ranked #1 of 12 Hotels in Shymkent
Sheffield, United Kingdom
1 review
“really bad”
1 of 5 stars Reviewed April 4, 2013

I experienced this small hotel once band i'll never return!!!!!!!!!
Furniture si very old style and it seems to stay in a graveyard instead of in a room, the shower was closed with a tent ad in the 50ies band water owerflows everywhere in the restroom....
Even the restaurant was rally bad, food gave me the idea of notte being fresh and only 30% of things in the menu were avaible.
The staff was unable to speak a good english and it was not friendly at all .
It was a very bad experience there and i won't never return there

  • Stayed March 2013, traveled on business
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vadim L, Owner at Orbita Boutique Hotel, responded to this review, April 17, 2013
K., I'm 25 years older than you and I know firsthand what it's like to be back-stabbed and betrayed. It's hardly a surprise to me.
I forgive you for your dishonest words as I realize how much you regret losing work at our hotel.
I hope some day you will sincerely regret your unfair words that truly wounded your ex-coworkers, who day by day create beauty and charm in "Orbita".
As a matter of fact, other people are not to blame for your problems, and you, deep in your heart, know that, too. That's exactly why you wrote this fictitious review under an assumed name. I think your act harmed your reputation (and your soul) more than our hotel. You worked quite decently and I am terribly sorry that you weren't able to leave with decency.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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27 reviews from our community

Traveler rating
    22
    4
    0
    0
    1
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1
Couples
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5
19
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (4)
Date | Rating
  • English first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed December 29, 2012

I stayed at Orbita Boutique Hotel for two nights in November and it was very friendly with excellent service. It was just a ten minute drive away from the town centre and I also used it as a base for visiting Turkmenistan where the hotel was very helpful in assisting me with booking a tour and arranging a guide.


The room was very clean and comfortable being well heated (I visited in November), with flat screen TV and excellent wifi. You could have breakfast either in the room or in the restaurant downstairs too. It felt a bit like staying in someone’s home with nice touches like wooden furniture, a wide selection of teas and a soft bath robe but with the privacy of being in a hotel too.


I would definitely recommend the Orbita Boutique hotel to anyone staying in the area and my thanks go to everyone there in particular Mr Lee, the owner, who was very friendly and eager to help and Christina who was also helpful and spoke excellent English.

  • Stayed November 2012, traveled solo
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Milano
1 review
5 of 5 stars Reviewed December 9, 2012

I discoverded this small hotel in the web just after my first stay in Shymkent in an other hotel.
I was very surprised to find out an hotel like this here: it seems to be in an old Normand house, rooms are perfectly clean, there are all the facilities you need, free internet connection, a nice restaurant in the veranda and a great staff that does everything to make you feel like at home; quite all the people speak english there and the management is really hi-level.
I visited the hotel twice this year and for sure i will return if i will be in Shymkent again.
Thanks to all There!!!!

  • Stayed November 2012, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Orbita Boutique Hotel

Address: mkr18, Shymkent 160002, Kazakhstan
Location: Kazakhstan > South Kazakhstan Province > Shymkent
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Airport Transportation
Hotel Style:
Ranked #1 of 12 Hotels in Shymkent
Price Range (Based on Average Rates): $$
Number of rooms: 6
Official Description (provided by the hotel):
Boutique hotel "Orbita" in Shymkent offers comfortable hotel rooms for quests of the city. Nice design, good price, friendly personnel. There are wide range of services at the hotel. ... more   less 
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