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“Fantastic trip” 5 of 5 stars
Review of Hotel Kasbah Sahara Services

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Hotel Kasbah Sahara Services
1.0 of 5 Hotel   |   Abdelkhalek Benalila | Centre Mhamid, M'Hamid, Morocco   |  
Hotel amenities
Ranked #2 of 5 Hotels in M'Hamid
Certificate of Excellence
London
2 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Fantastic trip”
5 of 5 stars Reviewed June 16, 2013

We took a five day trip out of Marrakesh to the atlas mountains and desert, with South Sahara Services. This was a terrific trip, well organised and executed! I'll comment on each hotel individually but the Kasbah at M'hamid was great. The kasbah is on the edge of the village, which is at the end posture road before the desert. The room was comfortable and air conditioned- essential to escape the heat of the day. We arrived in really evening, are a tasty dinner and watched the stars. Breakfast and off for a camel trip the next morning with a berber guide. It is essential to have a scarf on this, though they do sell them there if you haven't picked one up before.

Street lunch we were advised to rest in our room before we headed out to the desert at 4pm.it was so hot, getting out if it was essential. We drove for two hours to the desert camp through fascinating and beautiful terrain. The camp was great, comfortable, with shower and toilet in our tent, and on the edge of the big dunes at erg chigaga, where we explored then watched the sun set. Dinner was goods followed by the drivers and staff singing under the stars which was truly memorable. We got up for sunrise too which was strange and surreal before breakfast and ether next leg of our trip.

A special note for Hassan our driver who was charming, funny, sensitive to our needs and what we wanted to get out of the trip.

I can't recommend the trip enough. Jawad at the office in Marrakesh is efficient and supportive. We rendered everything over email, paid a deposit by bank transfer and credit card for the balance before we set off.

  • Stayed June 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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128 reviews from our community

Traveler rating
    81
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    10
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Spanish first
  • Any
English first
Athens, Greece
Senior Reviewer
10 reviews 10 reviews
5 hotel reviews
Reviews in 8 cities Reviews in 8 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed May 24, 2013

Just returned from an amazing trip to Morocco.

We used the Sahara Services for the 1A: magic sunset camel trek.

They have been very professional with high quality of provided services. We started from the Kasbah with 2 guides and we reached the camp site after 1:30 hours. We were greeted there by a Berber who is responsible to guard the place and is an amazing person although he did not speak French or English. The site is very clean, the tents are well set-up and food is excellent! Nothing better than a nice dinner under the stars.

In the morning we had a nice breakfast and we returned to the Kasbah where we were given a room to rest and wash before the long trip to Marrakech.

I did not expect such high quality services in the middle of the dessert and those gys beat all expectations. Although a long drive from Marrakech, it is worth the effort. If i knew it would be so nice i would have stayed longer there :-)

  • Stayed May 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Amstelveen
1 review
4 of 5 stars Reviewed May 23, 2013

We did made up our travelschedule by email from Holland with Sahara Services, we wanted to make a trip for some days, passing the atlas, see nice kashaba's, Ait Benhadou and sleep in the desert.
Also the days before in Marrakech the reserverd a very nice riad for us.
The trip was very well organized, the car and driver were perfect and we did enjoy the week very much. The evening/night in Erg chigaga we will never forget. Especially we were very happy that when our son was ill they were very flexible and we could change/adapt our travel schedule. We certain will come back to Marroc! Many thanks to Sahara Services!!

  • Stayed May 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ottawa, Canada
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed April 28, 2013

Just came back from Sahara trip. It's a great experience!
Thanks to Sahara Services! The tents/hotels/riads we stay are clean and tastefully decorated. The food is clean and good. Special thanks to Mr. Jawad Omari. He responds our email promptly when we plan our trip. No matter what our requirements are, he always has solutions. He is a reliable, trustworthy professional. Special thanks to our driver/guide --Mr. Khalid Ait Haddou. He is a handsome guy with a warm heart, always polite, always smile, always ready to help. He is an excellent driver!
Together, they make our trip smoothly, enjoyably, memorably!

If I go to Sahara again, inchalah, i'll go with Sahara Services, go with Jawad, go with Khalid!

  • Stayed April 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Melbourne, Australia
Senior Contributor
47 reviews 47 reviews
44 hotel reviews
Reviews in 41 cities Reviews in 41 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed April 28, 2013

We stayed in a double room at the Hotel Kasbah Sahara Services. The room had a toilet and shower within the room (they also have rooms that use the clean, communal facilities instead). The rate included breakfast plus a delicious dinner (excluding drinks), and was a bargain. Not luxurious, but perfectly fine for a night. The free wi-fi is only accessible while in the manager's office but this wasn't a particular hardship. We were offered a free tour of M'hamid and the interesting kasbah with Musa (obviously it would be nice to tip your guide) after we'd settled in.

We left our rental car parked at the hotel while we went to Erg Chigaga the following day and night with Sahara Services. Mohammed was our guide, and unfortunately we weren't sure of our driver's name (it starts with an "A"...). They were both fantastic. The drive to Erg Chigaga was fun. On arrival at our tents we were served tea and peanuts, then later a good lunch. Our tent had a comfortable double bed and smaller bathroom tent attached. The shower didn't really work but we had decided beforehand to minimise water usage in the desert anyway, so had come prepared with wipes instead (you could always take the top off the water tank and have a bucket shower if you wished). There is also a camp toilet in the tent. We slept well, and kept warm - couldn't ask for more.

The dinner was great, we were sure the food had been brought in from M'hamid but were assured that there is actually a chef on-site who had prepared everything. Dinner was followed by music and singing from all the staff. I appreciated their efforts, considering they would have worked all day, but think some guests would have rather gone to bed. Perhaps just a couple of songs would be fine?

We were very happy with both the hotel, and tour provided by Sahara Services and would heartily recommend them for a wonderful experience at Erg Chigaga.

  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Devon
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
30 helpful votes 30 helpful votes
4 of 5 stars Reviewed April 24, 2013

Lovely clean family room, good food, peaceful location. Had a great trip into the desert with 1 night in a very comfortable tent. Semi - permanent camp with another camp in view from the top of the dunes but still gave a good lasting impression of the empty and vast but beautiful desert. A very real and yet accesable experience. Also had an hour or so dromedary ride across the dunes and the boys loved the sand boarding and tam tam session. We had a wonderful guide, a gentle and genuinely helpful character, Mustapha. We travelled independently and had a problem getting there from Marrakech due to our intended bus being full (Morroco holiday time) but we had help from the office in Marrakech. They came and met us and sent us in the right direction for an alternative route. Thank you. Some staff at the Kasbah could not understand however that we did not have the means to travel by private taxi every where and were very reluctant to inform us about public transport. We had to stand our ground! Also we felt that water and berber scarves were way over priced. There was a mentality to extract as much money as possible once you were there by one staff member in particular. Wait and buy anything you need for your desert trip on the way when you pass through the town at a fraction of the cost.

  • Stayed April 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Barcelona, Spain
1 review
2 helpful votes 2 helpful votes
4 of 5 stars Reviewed January 9, 2013

Both the hotel and the tour organizer were impeccable. Our trip to the desert was made very special, especially the traditional evening "entertainment" with music was remarkable. The camp in the desert is a very comfortable and nice place which allows you to enjoy the full desert experience. Especially the staff was always helpful, friendly and eager to give information.

  • Stayed December 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Kasbah Sahara Services

Address: Abdelkhalek Benalila | Centre Mhamid, M'Hamid, Morocco
Location: Morocco > Souss-Massa-Draa Region > M'Hamid
Amenities:
Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Suites Swimming Pool
Hotel Style:
Ranked #2 of 5 Hotels in M'Hamid
Price Range (Based on Average Rates): $
Hotel Class:1 star — Hotel Kasbah Sahara Services 1*
Number of rooms: 19
Reservation Options:
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Also Known As:
Hotel Kasbah Sahara Services Morocco/Marrakech-Tensift-El Haouz

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