We feel so lucky to have been able to spend 4 nights at Xixim.
It's stylish, well kept, has a fantastic location in the middle of nowhere and the staff are the friendliest and most helpful people that we've ever encountered at a hotel.
On our arrival, Alejandro showed us around and took us to our beautiful room. Our first though was WOW!...one we had settled in we just kept thinking ' Aah...this is the life!'
To enjoy this place you need to be happy with your own company. We loved the fact that there was nothing really to do except relax, read, walk along the unmanicured beach and enjoy the lovely food.
We booked a nature package which included three birdwatching type excursions with local experts. These 3 hour activities were very enjoyable and hugely added to our overall experience at Xixim. The package also included all our meals and transfers from Merida.
We were pleased to have all our meals included because we had been a little concerned that without that we would be a captive audience forced to pay elevated prices simply because there was no other option. In fact, the prices on the menu were very reasonable. We're still pleased that we had that meal plan though because we didn't have to worry about a huge bill at the end. The drinks prices were comparable to what what we paid elsewhere. We mainly ate the mexican/yucatan food because we were keen to make the most of this opportunity. We were never disappointed. After our first couple of days, lovely Raul began suggesting food that he thought we might enjoy. Some of this was off-menu. His suggestions were all perfect and we very much appreciated that he took this trouble for us. Gustavo and Victor were our other main waiters and they too were very helpful and friendly. Thanks to Victor for the extra slice of cinnamon cake when we mentioned that we liked it! The restaurant staff were also flexible about timings. One day we needed an early dinner so that we could go out on our night safari at 8pm. Our request was accommodated with no issues. We ordered in advance and our meal was ready when we arrived to eat at 7:15pm before the standard opening time. On our final morning we had to leave early and, once again, our request for an early breakfast was accommodated.
Our room was a master suite and was cool, stylish luxury. Our private terrace was our favourite place...in fact we preferred to sit there than by either of the lovely pools.
Every morning at 7:30am coffee and a slice of tasty cinnamon cake was delivered to our room...very quietly and gently left on the desk in front of a magic window (you'll understand when you get there!). So all that was needed was for us to raise the blinds, get the coffee then sit in bed enjoying the view of the sea through the full length doors and windows.
The gardens were lovely and very well kept. I like that plants were numbered and that there was a leaflet that named and described them.
In our view there was only one small thing that wasn't right and that was that the TV was in the bar area and, one evening, when there were not a large number of diners, the evening meal was served in the bar area...so our meal had an American kids film as a noisy backdrop. Our suggestion would be to get the TV area partitioned off or don't serve the evening meals there.
In terms of getting there, we had considered hiring a car but having never been to Mexico before and not knowing what to expect we decided not to. For a few days before our stay at Xixim we were staying at Playa del Carmen, When we arrived at PDC we went to the bus station and booked seats on an ADO bus from PDC to Merida...this was all fine and when we arrived at Merida our Xixim driver was waiting to transport us.
Actually, if we come again, and we truly hope that we will, we may well hire a car. Although the 10k track from Celestun is unmade it really isn't too rough for a standard car if you take it steady and watch where you're going.
We like trying new places and we've never returned to a place before....we think that we might make an exception for Xixim. I just hope that it stays as it is and doesn't lose any of it's friendliness and style.
I doubt that there are any ad rooms...but we found a master suite to be excellent.
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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I myself and in the name of the staff that works with us at Xixim, Unique Mayan Hotel, thank you so much for your excellent, beautiful, wonderful, amazing, awesome review.
We are very proud and pleased that this pristine spot on Earth is the first one you consider revisiting. As we say here in Mexico ‘mi es su casa’ – my home is your home. We would be very pleased and thrilled to greet and pamper you again in our resort in the near future.
Don’t worry, I am positive, we are not going to change our vision and mission of our resort, which is to create a home away from home in a unique pristine setting, which we jealously keep and preserve.
Wishing you a happy and blessed Easter
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.