We spent two nights in one of the cotai view suites on the 34th floor. Having recently stayed at the same hotel in Las Vegas we couldn't help but make comparisons and I can honestly say this hotel is superior to the one in Vegas.
Check in was exceptional given the amount of guests who stay we arrived via CotaiJet and took the free hotel shuttle (which even included free wifi), this was quicker than waiting for a taxi. Within 15 minutes we were at the hotel, luggage porters were very helpful and took charge of our luggage and check in was a dream with all prior requests honoured (non smoking high floor). Tip: the venetian staff are excellent at replying to emails quickly and accurately, much easier than phoning before arrival to make requests.
Our room was stunning, exactly the same as the one in Vegas. The only two disappointments were the view, we had payed for a premium cotai view but it wasn't very good, yes we had a view of the hard rock/crown towers but there is no "Strip" as such so not worth it like it is in Vegas. Secondly, the old school CRT TV in the lounge room was very dated and felt very cheap for a premium hotel.
The Qube kids club was great for our 6 year old and he is asking to go back a week later. Shopping is amazing and far superior to that in Vegas.
The only tips I will leave for western guests, especially those who are expecting it to be like Vegas are:
** Massively high table minimums in even the cheapest part of the casino. We couldn't find a blackjack minimum less than $300hkd (one table only) majority were $500hkd, the baccarat minimum on rapid baccarat was $200hkd and $500 on a table. I had no issues with this but my wife, who plays for leisure rather than for the win, did not like it at all and was very nervous.
** the food options are not as good as they are in Vegas, the quantity is as big but quality is relatively poor. Especially for breakfast options. I must say the egg tarts are amazing, the food hall was reasonably good. But we ended up dining most of the time at the Wynn hotel.
** casino is very smokey! makes Vegas look like a healthy option in comparison.
** drink service is non existent! I've been told it is there! but I gambled for a number of hours on both blackjack and baccarat and never once offered a drink.
** we were granted free internet due to our status but it is a massive daily $$$ if you must pay for it, I would recommend buying one of the $100hkd SIM cards which are available in vending machines near the convention rooms and business centre.
Overall though, it is easily in my top 5 favorite hotels of all time (I've stayed at many of the worlds best hotels), the facilities are amazing, endless choice of entertainment, great for kids, awesome service.
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- Also Known As:
- Venetian Macao Hotel Macau
- Venetian Macao Resort