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“Superb Hotel” 5 of 5 stars
Review of Altira Hotel

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Altira Hotel
5.0 of 5 Hotel   |   Avenida de Kwong Tung, Taipa, Macau, China   |  
Hotel amenities
Ranked #4 of 85 Hotels in Macau
4.5 of 5 stars 118 Reviews
Hong Kong
Senior Reviewer
10 reviews 10 reviews
6 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
“Superb Hotel”
5 of 5 stars Reviewed August 13, 2014

We decided to see the sights of Macau and stay one night to make it easier. The Altira hotel is a casino hotel but you wouldn't know it! We had an enormous room with a spectacular view and the service was impeccable. Immaculately clean and every amenity you could wish for. We've stayed at 5 star hotels before, but this was way above anything we've experienced before. We will certainly be going back! Be warned though, the food is very expensive, so we ate out.

Room Tip: The double room with twin beds is huge! Plenty big enough for 4
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  • Stayed July 2014, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Service
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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118 reviews from our community

Traveler rating
    93
    20
    5
    0
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12
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Rating summary
  • Sleep Quality
    5 of 5 stars
  • Location
    4 of 5 stars
  • Rooms
    5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (6)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Singapore, Singapore
Senior Reviewer
10 reviews 10 reviews
10 hotel reviews
Reviews in 5 cities Reviews in 5 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed August 8, 2014

This Forbes-rated hotel is superbly located on the Taipa side near the two bridges linking to old Macau , providing an awesome panoramic view of the Macau city skyline especially at night. And to capitalize on the great view, the hotel provides breakfast in your room as part of the room package.

The service was great - attentive & genuinely courteous staff from the Front Desk to the Bellhops to the Room Service staff. The well-furnished room was very spacious and the toilet was the probably the best amongst all the hotels I stayed in this region. The Bar Lounge on the 38th Floor and the Japanese restaurant on one of the lower floors offer good entertainment & Japanese cuisine respectively but were slightly over-priced when compared with similar class & type of F&B outlets in Spore & Bangkok.

The only glitch to this almost perfect hotel is that they keep forgetting to provide me the Breakfast menu cum order form for 2 consecutive days and access to your room is via the 38th floor reception lobby which means you have to take the lift to 38th floor and walk to another lift lobby to take lift to your room.

However, I think the excellent service , the awesome view and the fabulous room will probably make you forget these minor inconveniences.

Almost 10 !

  • Stayed July 2014, traveled on business
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Top Contributor
53 reviews 53 reviews
22 hotel reviews
Reviews in 16 cities Reviews in 16 cities
26 helpful votes 26 helpful votes
5 of 5 stars Reviewed July 1, 2014

Pros:
- spectacular seaview
- restaurants: both its Italian and Japanese restaurants are fantastic
- staff: very warm, friendly, and sincere, a refreshing change from the ordinary
- in-room entertainment: loads of FREE new movies for the family
- gym: spacious and well appointed with great views

Cons:
- room design: perhaps in an attempt to be discreet and modern, the room layout became inconvenient; towels and amenities etc. were stored away in sometimes hard to find/reach spaces
- location: no shuttle or convenient public transport; have to rely on taxi

Overall: a great new place to stay in Macau if you are looking into having some quiet time and attentive pampering

  • Stayed May 2014, traveled with friends
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
17 reviews 17 reviews
8 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
5 of 5 stars Reviewed June 4, 2014

Staying at this hotel was an incredible experience. We were treated like ViPs the whole time, with the staff being very helpful and professional. The swimming facilities were fantastic and it had a stunning views. It was my friends birthday, and they arranged a delicious cake for him. The room itself is massive. I highly recommend this place.. Once you stay here every other hotel seems average!

Stayed May 2014, traveled with friends
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong, China
Contributor
16 reviews 16 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
7 helpful votes 7 helpful votes
4 of 5 stars Reviewed May 15, 2014

I would have given this hotel 5 stars if the breakfast can be better. Unfortunately it cannot be ,as breakfast is served only in the room and it can only be medium -warm , and the dim- sum is just of poor quality . The only saving grace is the fresh fruit juice . That said , one must say that the service is impeccable and I understand that practically all rooms have a great view and are in fact mini- suite. The furnishing is up to any 5-6 stars hotel standard . Free wifi and lots of free movie . Great restaurants , too . Great pool and Spa . So one really do not need to leave the hotel for anything for up to 2 days . Will definitely return , but forgo the breakfast . There are some interesting local eating place 15 minutes walks away.

Stayed May 2014, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
5 reviews 5 reviews
5 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed May 14, 2014

I was very fortunate to book during the Easter break and receive a great deal on an excellent room with a fantastic view and and hour long Spa treatment. When we arrived, we found it odd to have to take the lift to the top of the building to find the lobby to check in, quite unique but again, slightly odd. We were greeted with a fantastic view and friendly staff. When we arrived in our room, and it was breath taking. We could see the sea, bridge and casinos (Imagine what that looked like in the evening!). The room was equivalent to a suite, furnished a king size bed, a choice of pillows, sofa, desk and large TV. The washroom was large with a private toilet, walk in wardrobe, large round tub, showers and a his and her washing basins. The facilities are quite impressive too. A heated indoor pool accessorised with large steam rooms, sauna and Jacuzzi. Unfortunately, these were not couple friendly and we had to part our separate ways into separate men and women's rooms. The SPA treatment was pleasant but not comparable to my experiences in Thailand.

Room Tip: Get a room with a view.
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  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
32 reviews 32 reviews
7 hotel reviews
Reviews in 13 cities Reviews in 13 cities
8 helpful votes 8 helpful votes
4 of 5 stars Reviewed April 22, 2014

Have not stayed in this hotel, but took a day pass to their infinity pool on the 16th floor. The cost price is MOP 300 and includes pool, gym and wet spa facilities (steam, sauna, jaccuzi and showers). These wet spa facilities are inside the changing room though, so there are no mixed steam nor sauna facilities.

The infinity pool has a great view (recommend to enjoy it during the evening with all those flashing lights at Macau Peninsula), but expected to be slightly bigger. Nevertheless, it was a very relax stay. The people were very friendly too.

The only down sides are 1) even though they call it a day pass, you can't exit and enter many times you want. You have to stay/use their facilities in one sequent period and can't go back inside after lunch/dinner/whatever other reason. 2) have heard the wet spa facilities for women are rather small.

Also went to the casino in Altira. It was quite small, but did win some money..

  • Stayed April 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Additional Information about Altira Hotel

Address: Avenida de Kwong Tung, Taipa, Macau, China
Location: China > Macau Region > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#1 Casino Hotel in Macau
#1 Spa Hotel in Macau
#2 Best Value Hotel in Macau
#3 Luxury Hotel in Macau
#10 Romantic Hotel in Macau
#14 Business Hotel in Macau
#17 Family Hotel in Macau
Price Range (Based on Average Rates): $$
Hotel Class:5 star — Altira Hotel 5*
Number of rooms: 216
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Also Known As:
Altira Hotel Macau

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