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“AVERAGE HOTEL IN A GREAT LOCATION” 3 of 5 stars
Review of Hotel Sintra

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Hotel Sintra
3.5 of 5 Hotel   |   Avenida De Joao IV, Macau, China   |  
Hotel amenities
Ranked #25 of 85 hotels in Macau
Sweden
Top Contributor
99 reviews 99 reviews
98 hotel reviews
Reviews in 40 cities Reviews in 40 cities
55 helpful votes 55 helpful votes
“AVERAGE HOTEL IN A GREAT LOCATION”
3 of 5 stars Reviewed April 11, 2012

This is an old average hotel in downtown Macau. Looks a bit old and tired with boring colours. But the superb location makes up for that!

  • Stayed April 2012, traveled solo
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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571 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (40)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Quezon City, Philippines
Contributor
18 reviews 18 reviews
17 hotel reviews
Reviews in 18 cities Reviews in 18 cities
33 helpful votes 33 helpful votes
4 of 5 stars Reviewed April 10, 2012

When I visited Macau, China, I stayed at the Hotel Sintra. Location at downtown Macau was excellent because from the hotel, one could just hop into the casino shuttles which bring you to the major casino resorts on another part of Macau. It's location was also walking distance to other tourist spots as well as to shopping areas.

Room was spacious with complete amenities and breakfast was varied. Since I was out of the hotel most of the time, I didn't require much assistance from the hotel personnel who were
friendly and helpful when you approached them at the front desk.

Value for money, Hotel Sintra was an excellent choice by my travel agent primarily because of its location and the amenities of the hotel.

  • Stayed May 2011, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Makati City
Senior Reviewer
6 reviews 6 reviews
5 hotel reviews
Reviews in 4 cities Reviews in 4 cities
14 helpful votes 14 helpful votes
4 of 5 stars Reviewed April 10, 2012

I had a very nice stay here, straight from our trip in singapore. The room given to us is very nice except that bfast is not included. The hotel boasts of very good location with warm and friendly staff. I have recommended this to some friends who wanted to get a glimpse of Macau. I'll definitely book here again if given the chance.

  • Stayed November 2011, traveled with friends
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Anchorage, Alaska
Contributor
15 reviews 15 reviews
10 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
3 of 5 stars Reviewed April 1, 2012

Its long overdue review ~ was there in November 2011


As usual, I would have read a few reviews and set my expectation level. To me, if i want a 5* then i would go book a 5* but other than that, if there is hot water and a roof over my head, i am fine as i have slept in worst places.

Booked via their website and the deal was great. Got into Macau at 12pm but the Q at immigration was sooooooooooooo long and we wasted a lot of time waiting. When we rush out we manage to catch the complimentary shuttle bus ( its on the left of the exit )... phew! as i ask son to memorize the shuttle bus.
It was lots of fun with me and son, for those who are just planning to go with son, this is a rather easy city to handle and being right in the heart, we walked everywhere. He is not used to Macau food but if you walk to the square and along the corner, you can find all sorts of eatery. That settles it. Good part is we can walk everywhere.

Rooms are basic and big as we got upgraded ( that's what they say ), food inside was not cheap so we walk out at eat and found a lovely place to eat call Cafe Margaret ( http://foodiefc.blogspot.com/2012/01/margarets-cafe-e-nata-macau.html ) see the link. Wanted to go the next day again but they were close on Wednesday due to staff shortage. If you stay in Hotel Sintra, its very easy to find ( to me anyway ), just come out from lobby, turn left, cross the street opposite and its one of the alley ( see the map ).

Rooms are basic and clean, staff are helpful. Complimentary shuttle was on time.

In Macau if you know where to catch the shuttle bus, its free transport from point A to B. Took Kiddo to Venetian using the free shuttle. Another great place to take kid if they like cars and stuff is the Grand Prix Museum.

Mid November is a nice month to travel to Hong Kong and Macau.

  • Stayed November 2011, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur, Malaysia
Senior Contributor
41 reviews 41 reviews
16 hotel reviews
Reviews in 12 cities Reviews in 12 cities
73 helpful votes 73 helpful votes
4 of 5 stars Reviewed March 19, 2012

No problems at all with the staff. Though not oozing with warmth, they are still generally courteous, and provided speedy service. Attesting to all the previous positive comments on its location, Sintra is in a brightly lit, clean area where you can walk around comfortably. However the hotel rooms are a little jaded, and already showing signs of age. Nevertheless, it is still fairly comfortable, and most importantly clean; bath towels are still thankfully white and thick. The weighing machine in the room comes in handy if you want to check if you've been over eating or buying too much goodies to take home!
Taxi fare from the hotel to the airport is under 60HKD ( excluding luggage) - you can just flag one down in front of the hotel easily. Buses to various parts of Macau ply the roads around the hotel, so getting around is pretty easy and affordable too (at betw 3 to 4 pataca depending on which area you are going to).
A minus is that you have to fork out a room deposit of HKD500, even when you pay upfront in full!

Room Tip: Room rates for the weekend ( Friday inclusive ) are far more expensive, than on weekdays. So if you...
See more room tips
  • Stayed March 2012, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Sydney, Australia
1 review
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed March 12, 2012

Lifts go at a snail pace. Staff don't go out of their way to help you. Wanted to use my brekky voucher and accidentally took tomorrow's. Lady would not let me use it. It doesn't make a difference whether I use it today or tomorrow as I still only redeem it once. Blanket thickness is non-non-existant.

Location is good but everything else is terrible.

  • Stayed March 2012, traveled with family
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Senior Contributor
28 reviews 28 reviews
6 hotel reviews
Reviews in 9 cities Reviews in 9 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed March 10, 2012

We stayed at this hotel first week f march for 2 nights. Check in was fast, no problems, the hotel receptionist even gave us an upgraded room for three without additional cost though the additional bed turned out to be a sofa bed only. The rooms were large , the room for 3 guest has a nice view because it was located in front of the hotel. Unfortunately, the one given to me and my husband was located at the right side of the 7th floor and had no view.The housekeeping service was fast when we requested for additional pillows and adaptor. The hotel was easily accessible from anywhere because it has free shuttle buses to and from the ferry terminal and the city of dreams which was located at the other side of Macau. Shuttle buses were just located outside Sintra Hotel and at very short, regular intervals so we never spent a single cent for transportation around the city. And you can also ride a Lisboa or Emperor shuttle bus from the ferry because it is just a stone's throw away from Sintra Hotel. The only thing i missed at the hotal was lack of seating space at the lobby, but evertything was okay, additional plus points for its nearness at the senado square which was 10 minutes away. Wifi was also free.

Room Tip: choose a room located in front of hotel or along Avenida de Joao for the best view.
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  • Stayed March 2012, traveled with family
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Sintra

Address: Avenida De Joao IV, Macau, China
Location: China > Macau
Amenities:
Restaurant Room Service
Hotel Style:
Ranked #25 of 85 hotels in Macau
Price Range (Based on Average Rates): $$
Hotel Class:3.5 star — Hotel Sintra 3.5*
Official Description (provided by the hotel):
Multistory Hotel with spectacular view of Praia Grande Bay, within walking distance of Casino & business area. ... more   less 
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Also Known As:
Sintra Hotel Macau

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