I don't know if I have ever been treated better at a hotel. My Husband and I were in Macau for just one night after a vacation in Hong Kong. we decided to stay at the Mandarin because it had a good review. We could not be happier with our pick. The Mandarin does have a small casino, but definitaly not the place to be to gamble, though if that is your goal there are so many places near by that you could easily stay in this wonderful hotel and take advantage of the free shuttles all over the island. Our room was beautiful, the breakfast was amazing and the pool looked great (spent too much time gambling to take advantage of that). I would come back here in a minute.

The rooms here are shockingly shabby for a hotel in this class - furnishings that are decades out of date and hideous bathrooms. The accomodation doesn't even come close to what you'd expect from the Mandarin Oriental group.

On the plus side, Mezzaluna and Naam are two of the nicest restaurants in Macau.

Macau is very commercial and business like. The mandarine oriental is new and has a nice style that suits the location. Unfortunately the efficiently and speed of service do not always go hand in hand with the rest of the standards. Overall though is an excellent hotel.

Here for 2 nights, one day for an all day meeting so saw little of Macau but more of the hotel. Check in was very smooth and personal. Room large, comfy and quiet. On a club floor so breakfast (which was excellent) was included - the bircher muesli hit the spot. Business facilities and catering for the meeting were spot on, lunch in the hotel's italian restaurant was of high quality.
Didnt really have time to appreciate the hotel, but what I saw and experienced was discrete 5 star quality.