We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“average hotel” 3 of 5 stars
Review of BEST WESTERN Hotel Sun Sun

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Save
You added BEST WESTERN Hotel Sun Sun to your Saves list
BEST WESTERN Hotel Sun Sun
3.0 of 5 Hotel   |   No.14-16 Praca Ponte E Horta, Macau, China   |  
Hotel amenities
Ranked #53 of 85 Hotels in Macau
3.0 of 5 stars 193 Reviews
Dubai, United Arab Emirates
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
2 helpful votes 2 helpful votes
“average hotel”
3 of 5 stars Reviewed October 3, 2013

Me and my parents went to macau last February, the room rates are reasonable, nice rooms, nice staff. Very near to the tourist spot like the, sanmalo, and the ruins. You can find nearby stores where you can buy basic necessities. An average hotel to stay in macau.

  • Stayed February 2013, traveled with family
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

193 reviews from our community

Traveler rating
    10
    68
    53
    38
    24
See reviews for
20
33
28
10
Rating summary
  • Sleep Quality
    3.5 of 5 stars
  • Location
    3.5 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room tips (26)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • Indonesian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Thai first
  • Any
English first
Makati, Philippines
Senior Contributor
21 reviews 21 reviews
14 hotel reviews
Reviews in 15 cities Reviews in 15 cities
34 helpful votes 34 helpful votes
4 of 5 stars Reviewed September 3, 2013

The hotel is one bus away (take bus 10A) from the Macau Ferry Terminal. The bus stop is very near (Praca Ponto E Horta) and the hotel is easy to find. We are welcomed by great people. We didn't had a hard time checking in. The room is fine with very good bed. We had the room in executive floor with Harbour view. Have enjoyed their bath tub. This is also a walking distance away from Senado, the Ruins and different Casinos like Grand Lisboa. The downside is that the internet is very slow at rooms, you can go to the hotel lobby for faster internet connection. Other than that, I would greatly recommend this! The staff are very accomodating especially the Pinoy staffs. Thanks for the good day Best Western Hotel! :)

  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Manila, Philippines
Top Contributor
91 reviews 91 reviews
26 hotel reviews
Reviews in 39 cities Reviews in 39 cities
62 helpful votes 62 helpful votes
1 of 5 stars Reviewed June 24, 2013

This is by far one of the worst hotel experiences I've ever had. My mom and I traveled to Macau in 2010. We didn't book in advance and couldn't find any hotel near Senado so we had to walk around. Best Western Sun Sun was a bit expensive. The room was musty and smells awful. The restrooms are a bit unclean too.

The room is small and does not have wifi. The location is far from everything interesting. The receptionist was rude and could not speak English well.

Room Tip: book in advance. choose another hotel if possible
See more room tips
  • Stayed July 2012, traveled with family
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bhubaneswar, India
Contributor
20 reviews 20 reviews
13 hotel reviews
Reviews in 16 cities Reviews in 16 cities
13 helpful votes 13 helpful votes
2 of 5 stars Reviewed June 15, 2013

No wifi in the rooms!! Shabby walls...the toilets dont work !!
Located far away from the center of Macau.. does not even deserve a 3 star !
Pay a little more and stay in a better hotel like Venetian.we wwere given rooms on a very high floor as the hotel was under renovation.To use wifi you will have to come down to the lobby to connect to the internet.Over all bad experience

Room Tip: choose rooms on the 1st floor as WIFI works in these floors
See more room tips
  • Stayed June 2013, traveled with friends
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Las Vegas, Nevada, United States
1 review
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed June 12, 2013

the hotel was fine,they are currently doing some renovations. the staff upgraded our room to the 15th floor which is the penthouse our room view is the macau tower. breakfast is good we choose western breakfast rather than oriental. the location of the hotel is perfect for people who loves walking and on the go! it is very near in senado square. totality i recommend this hotel. to all whi have a tight budget ;)

Room Tip: choose 15 th floor it is the best
See more room tips
  • Stayed May 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Mandaluyong, Philippines
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
11 helpful votes 11 helpful votes
4 of 5 stars Reviewed May 20, 2013

Our stay in Macau was made more remarkable and enjoyable with our stay at Best Western Sun Sun. The place is great, rates are very reasonable, good environment but most of all very warm and hospitable hotel staff. I will not hesitate to recommend this hotel to other travelers in this part of the world.

Room Tip: Rooms with windows are perfect and of course higher floors
See more room tips
  • Stayed April 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taipei, Taiwan
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 7 cities Reviews in 7 cities
4 helpful votes 4 helpful votes
2 of 5 stars Reviewed March 30, 2013

This is the worst hotel in Macau I've been so far. Too much overpriced and definitely below supposed 3* standard. Location is somewhat remote and inconvenient. Rooms quite dirty, everything very old, some items broken or misfunctioning. Bed is small for 2 people.

Better avoid if any other option is available.

  • Stayed January 2013, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
Price Your Stay

Been to BEST WESTERN Hotel Sun Sun? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about BEST WESTERN Hotel Sun Sun

Address: No.14-16 Praca Ponte E Horta, Macau, China
Location: China > Macau Region > Macau
Amenities:
Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Wheelchair access
Hotel Style:
Ranked #53 of 85 Hotels in Macau
Price Range (Based on Average Rates): $$
Hotel Class:3 star — BEST WESTERN Hotel Sun Sun 3*
Number of rooms: 178
Official Description (provided by the hotel):
Near downtown, commercial areas, tourist attractions. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Expedia, TripOnline SA, Despegar.com, Ctrip TA, Agoda, Travelocity and Odigeo so you can book your BEST WESTERN Hotel Sun Sun reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Best Western Macau
Best Western Hotel Macau

Owners: What's your side of the story?

If you own or manage BEST WESTERN Hotel Sun Sun, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.