We stayed here for 2 days midweek, when the hotel is a lot quieter than at weekends. Macau is often seen primarily as the oriental Vegas, with themed mega-casinos as the big attraction, but for midweek visitors we enjoyed a relatively tranquil experience, and a good opportunity to explore the old Portuguese colony.
The Grand Hyatt is a BIG modern hotel with 2 accommodation towers rising above the City of Dreams casino and entertainment complex. Gambling is the lure that keeps Macau humming, and consequently you won't find any floors in the Club Tower with 'unlucky' numbers like '13' or anything with a '4' in it.
All of the staff that we met were wonderfully friendly and helpful. They seem to have a real gift for remembering your name and going out of their way to make sure that you have a great stay. Check-in was fast and helpful and our room was delightful – clean, spacious, well-appointed and with outstanding views across the island. The Regency Club on the 37th floor is a great oasis of calm that provides inclusive breakfast, evening drinks and food, all day refreshments, and great views although the foreground is mostly a monster construction site for the next BIG casino. The staff here were fantastic and made sure we always felt welcomed and cared for. The buffet is small but excellent, and the chefs were eager to have us enjoy their local fare. As with the rest of the hotel, being midweek the club was fairly empty but is likely to be a lot busier at weekends.
During our stay we went to the 'House of Dancing Waters' show which is on the ground floor within the same complex. The show was simply stunning – a fantastic experience which we recommend highly. Afterwards we had dinner in the adjacent Beijing Kitchen restaurant which was also a great experience with wonderful Chinese food and enthusiastic staff. Across the road is the Venetian mega-hotel with it's casinos, hundreds of shops and restaurants, and indoor canals with gondolas and singing gondoliers!
We found that the old city is much easier to find your way around than when we were last here 5 years ago. There are now good direction and interpretive signs in English and Portuguese, many of the 18th and 19th century buildings have been restored, all have free admission, and much of the world heritage area is now pedestrian-friendly. There are some useful walking-tour guides available on the internet, but the main tourist office in Senado Square was a bit disappointing and not easy to find. As with all city centres, we recommend you go early to avoid the crowds and the heat. Most tourist buildings were open at 9am although shops frequently don't open until noon.
- Official Description (provided by the hotel):
- Grand Hyatt Macau hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort integrating entertainment, dining and shopping options. The hotel features 791 rooms & suites with spectacular views over Cotai and the west banks of Pearl River.With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau hotel promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau.Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport. ... more less
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- Also Known As:
- Grand Hyatt Macau Hotel Macau