I stayed in this hotel for business for about 3 nights using all of its conference and meeting facilities. Very satisfied with the hotel. The room is huge, with separate living room and bedroom, room service were fast and surprise, surprise food was quite tasty. Everything is clean, practical (when a hotel has power point near the bed, that will get a thumbs up from me) and the staff was overall just great. From the arrival, to meetings and all through our business lunches, the service was quick, non intrusive, warm and ready to help.
If I were to comment about something, it is the hot shower. It took quite a long time before it warmed up. The bed was excellent and getting from the hotel to casinos and shopping was definitely easy. If I were to visit Macau again, Grand Hyatt is for me.