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“The hotel to go to in Macau” 5 of 5 stars
Review of Grand Hyatt Macau

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Grand Hyatt Macau
5.0 of 5 Hotel   |   City of Dreams, Edtrada do Istmo, Macau, China   |  
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Ranked #8 of 91 Hotels in Macau
Certificate of Excellence
Singapore, Singapore
Level Contributor
25 reviews
22 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
“The hotel to go to in Macau”
5 of 5 stars Reviewed October 2, 2013

I stayed in this hotel for business for about 3 nights using all of its conference and meeting facilities. Very satisfied with the hotel. The room is huge, with separate living room and bedroom, room service were fast and surprise, surprise food was quite tasty. Everything is clean, practical (when a hotel has power point near the bed, that will get a thumbs up from me) and the staff was overall just great. From the arrival, to meetings and all through our business lunches, the service was quick, non intrusive, warm and ready to help.

If I were to comment about something, it is the hot shower. It took quite a long time before it warmed up. The bed was excellent and getting from the hotel to casinos and shopping was definitely easy. If I were to visit Macau again, Grand Hyatt is for me.

  • Stayed September 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Starvega
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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639 reviews from our community

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Kuala Lumpur, Wilayah Persekutuan, Malaysia
Level Contributor
15 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
5 of 5 stars Reviewed September 27, 2013

The hotel is located a city of dreams and it is just five minutes away from the airport.the staff was very nice and helpful.the room was infront of the swimming pool and the room was clean.there are many restaurants and some buffet restaurants.i would recommend this hotel every time I come here but there are other hotels.but I would like you to recommend this hotel.

  • Stayed June 2013, traveled with family
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Justin44448
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
foshan
1 review
4 of 5 stars Reviewed September 25, 2013

I stay in hyatt often there Quality of service is improved at the highest leve,
restaurants are good with great flavours and taste,
Recent visit was for one day only but it is so relaxing and there isala spa is my favourite.
must try, There are so many place of interest within this camp, Casino, Dancing Water Show, and the best Club in Macao ,

Room Tip: higher floors are good to stay
See more room tips
  • Stayed September 2013, traveled with friends
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank chopra m
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
97 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
5 of 5 stars Reviewed September 21, 2013 via mobile

I visit Macau quite often and the thing that has let the hotels down in the past has been the quality of staff service. I have stayed at the Grand Hyatt in Macau before and I must say the service has come on dramatically. I couldn't fault any of the service. Easy check in. Walked to my room by the manager. Was given the exact same corner suite I had on my last visit that they had remembered. Fantastic room with every amenity you could want including a nespresso coffee machine which made getting up the morning much more pleasurable. Definitely my hotel of choice in Macau at the moment. My only criticism was why can't they deliver the newspapers before 9.30am. I like to get up at 8am drink a cup of coffee in bed and read the paper before starting my day at 9am.

Stayed September 2013, traveled solo
Helpful?
Thank Nick H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
44 reviews
25 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
4 of 5 stars Reviewed September 21, 2013

so far this year its the best Hyatt Hotel ive checked in. The shopping malls adjacent to the hotel is fantastic. The meeting rooms fabulous, the food superb. The best part is the huge rooms overlooking the sea and the beautiful sunrise and the blue skies. Its close to the airport and shopping centers.. hassle free for the busy guests.

  • Stayed September 2013, traveled on business
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LinaJ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Level Contributor
10 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
5 of 5 stars Reviewed September 15, 2013 via mobile

Stayed one night here during a trip to Hong Kong . Everything about the place was fantastic. Staff are well trained and eager to help and there is great attention to detail throughout the hotel . We booked a deal which included reduced price tickets for ' house of the dancing water ' which was well worth going to see and utterly spectacular .

  • Stayed September 2013
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank Trippythreetrip... G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Delhi
Level Contributor
7 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed September 14, 2013

Excellent hotel, very well located. The hotel not only has the option of great shopping and casinos in the vicinity, but also the view from the room was breath taking especially sun set and rise etc. in the silhouette of the ocean. I was in a suite and it was vey spacious and very well done. Also service was quite good

Room Tip: Suite facing the ocean
See more room tips
  • Stayed July 2013, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank SaintDelhi
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
mm/dd/yyyy mm/dd/yyyy
Prices are for 1 room, 2 adults
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Additional Information about Grand Hyatt Macau

Address: City of Dreams, Edtrada do Istmo, Macau, China
Phone Number:
Location: China > Macau Region > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#4 Spa Hotel in Macau
#6 Family Hotel in Macau
#6 Business Hotel in Macau
#7 Luxury Hotel in Macau
#8 Romantic Hotel in Macau
Price Range (Based on Average Rates):
Hotel Class:5 star — Grand Hyatt Macau 5*
Number of rooms: 791
Official Description (provided by the hotel):
Grand Hyatt Macau hotel is located in the Cotai area between the islands of Coloane and Taipa, off the tip of Macau Peninsula, China. Our Cotai hotel is part of the City of Dreams urban resort integrating entertainment, dining and shopping options. The hotel features 791 rooms & suites with spectacular views over Cotai and the west banks of Pearl River.With well-equipped MICE facilities and signature restaurants, Grand Hyatt Macau hotel promises to provide magnificent services to every guest visiting the cosmopolitan cultural city of Macau.Our hotel in Cotai is easily accessible from Macau and Taipa ferry terminals, China Border Gate and Macau International Airport. ... more   less 
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Also Known As:
Grand Hyatt Macau Hotel Macau

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