Went to Hard Rock Hotel Macau for a short stay during the December for my honeymoon. I have nothing but the highest praise for the hotel, from the services, staff to the facilities and hotel room we were given. Our room was luxurious but what impressed me was the service by the staff. Each staff took the trouble to address me by my surname and were eager to help. They not only provided me with info that I asked for but even took the initiative to provide me with further info and their own views on what are better to do and to eat ard. Every night their service staff would come around to give me complimentary bottled water and when I told them it was ok, they actually took the pains to insist that I take the water so that I would be properly hydrated!
I have no complaints but only praise for Hard Rock Hotel Macau.