We chose this hotel because we thought the Cotai area would be hip. It is but there is no charm in the surrounding area. The complex is actually full of high end shops with modern amenities. If you like this sort of thing then this place is for you.
We took the free shuttle from the ferry terminal. The transport staff were very polite and helpful. However upon arrival at the hotel there was nobody to help with our luggage. No big problem to us. Next, our hotel room smelt of cigarrette smoke. They could not change our room so the staff brought in one of those machines to de-odorise the air. It did help somewhat. It did not occur to me to request a non-smoking floor when I booked; so no fault of the hotel.
Otherwise the hotel services were great and the room view fantastic. Reception was very helpful in providing a free map and tips on where to go. The man even advised us Macau is not a place for shopping and to leave that when we go to Hong Kong!. Free wifi was available.
We saw the House of Dancing Water which was awesome; we booked the 5 pm show on a monday which surprisingly was almost full house. So book that well ahead if you are there for the show.
There is a food court upstairs in the complex but does not open until 11 am. However, big M opens earlier.
I would not stay there again because I prefer a neighbourhood with charm; so I would pick the old town the next time I visit Macau.
- Official Description (provided by the hotel):
- Live the rock ‘n’ roll lifestyle right hereA hotel with attitude, Hard Rock Hotel Macau entertains guests' dreams of a rock 'n' roll lifestyle. Check into any of our 322 guest rooms including two ultra-chic and luxurious Rock Star Suites, take in the stunning views of Cotai, and soak in the atmosphere in the guitar-shaped pool, the hotspot for parties and entertainment. It's 24-7 indulgence and everyone's invited. ... more less
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