You know what you are getting when you get a room at the Hard Rock, regardless where in the world you choose to stay at when it comes to accomodations at this fine establishment.
However, Hard Rock Hotel Macau is relatively new and though the staff are very warm and welcoming and helpful, and the hotel is swank and brand new, with comfortable rooms and great views of the city of dream and the ocean, the two issues which bothered me were:
-the lack of themes in the macau hotel rooms..they were just like any other typical 4 star hotel. Compared to the bali establishment, the macau rooms just did not tell you/remind you where you were and what was so special about the hotel
-the attached mall in which the hotel is based is dull, boring with so much of wasted space, and for the cost to build the hotel and "mall" you wonder if they actually got value for money to begin with.
The food at the restaurant on the 2nd floor (hard rock restaurant) was average and nothing to shout about. Had ribs and my partner fish and chips and we both left with nothing much to say other than "yea, it was alright."
Atmosphere in the restaurant is average at best, though the staff are lively and attentive but the hotel just...misses for me.