We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Above Expectation” 5 of 5 stars
Review of Hard Rock Hotel

Save Saved
You added Hard Rock Hotel to your Saves list
Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 6 more sites!
Hard Rock Hotel
4.0 of 5 Hotel   |   City of Dreams, Estrada do Istmo, Cotai, Macau, China   |  
Hotel amenities
Ranked #15 of 85 hotels in Macau
Jakarta, Jakarta Raya, Indonesia
Reviewer
3 reviews 3 reviews
Reviews in 2 cities Reviews in 2 cities
“Above Expectation”
5 of 5 stars Reviewed December 25, 2012 via mobile

It's on November during our honeymoon in Macau. It's the first hotel in our itinerary. We choose this hotel because it's simply we want to watch the famous Dancing Water Show and they offered a package that's including the show and the room with a reasonable price.
The hotel Itself located in City of Dreams, an integrated place consist of hotel, shopping mall & casino.
The room is tidy and very clean. It's not a big room but it's more than enough for both of us. It has modern and minimalist design. we love the view as we can see the famous Venetian hotel across the road.
Surprisingly we love the breakfast, not many to choose but they serve a very good taste of food mainly western style with some Asian selection.
As expected we really enjoyed the Show. It's really amazing a world class performance.
l would recommend this hotel and the show to anyone who travel to Macau.

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

478 people have reviewed this hotel

Traveler rating
    231
    163
    53
    18
    13
See reviews for
121
144
30
29
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (93)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • Danish first
  • English first
  • French first
  • German first
  • Indonesian first
  • Japanese first
  • Portuguese first
  • Russian first
  • Spanish first
  • Swedish first
  • Thai first
  • Any
English first
Mumbai
Senior Contributor
46 reviews 46 reviews
31 hotel reviews
Reviews in 32 cities Reviews in 32 cities
19 helpful votes 19 helpful votes
4 of 5 stars Reviewed December 23, 2012

This is very cool place for any thing you would like to do. Let it be Disc...Casino...action shows....well maintained rooms.... Flashy stuff all around....Only thing it looks little away from reality... You will feel that you are at Movie Set.....But Nice experience for a short stay.......

Room Tip: All rooms are good. Its a round hotel with very good view all around....try to be on a higher floor...
See more room tips
  • Stayed February 2012, traveled on business
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Seoul, South Korea
Contributor
19 reviews 19 reviews
18 hotel reviews
Reviews in 13 cities Reviews in 13 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed December 22, 2012

great service.
huge and clean casino.
excellent Hardrock Cafe...
...
the room is so big, very clean and comfortable.
the view of room is perfect.
...
i could do everything in this hotel.
shuttle bus from ferry terminal, gift shops, casino, bar, restaurant, etc...
the place connected with 'City of Dream' and very close to 'Venetian' and other spots.

  • Stayed November 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Top Contributor
96 reviews 96 reviews
80 hotel reviews
Reviews in 41 cities Reviews in 41 cities
42 helpful votes 42 helpful votes
4 of 5 stars Reviewed December 21, 2012

All of my 5 friends stayed at this hotel through a holiday package at this hotel. Let me tell you that if you are interested in partying then you cannot miss this place. This hotel has a shopping mall in itself + this hotels has 3-4 pubs which are fabulous in itself. i dont think so you should waste your time in rooms but enjoy and explore this hotel and get into the parties/events which this hotel has it on going.

Room Tip: chose a normal room and spend most of time in the hotel pubs
See more room tips
  • Stayed September 2012, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuala Lumpur
Top Contributor
80 reviews 80 reviews
75 hotel reviews
Reviews in 56 cities Reviews in 56 cities
55 helpful votes 55 helpful votes
4 of 5 stars Reviewed December 19, 2012

Had a short stay in Sept'12. A standard Hard Rock Hotel. Good thing is it's part of the City of Dreams and opposite the Venetian and Sands Entertainment Complex with the Galaxy a stone's throw away. 5 minutes from the airport.

Got a standard room which is smallish but nice. 3 fixture bathroom which is odd if it is a 5 star hotel. Heard the pool is lovely but did not use it also did not try breakfast.

Overall a good stay.

  • Stayed September 2012, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Senior Reviewer
7 reviews 7 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed December 11, 2012

We were very grateful to the services provided by the hotel staffs on 3rd Dec 2012. We were late for the show Dancing water and the concierge staffs were very helpful to print our tickets immediately without delay and a staff even ran with us in order to guide us to the Dancing water theatre which was quite far away from hotel reception. We were surprised about the excellent services the hotel rendered as compare to another famous hotel (The Venetian) we stayed previously in Macau last year. Also, the checking in was very efficient. The room service was also excellent. We requested for two extra towel and they came with two extra towel and two extra mineral water which we had forgotten to request. Also, the breakfast at Hard Rock Cafe was SUPER!!! Anyway, we will be back to this hotel again !!

  • Stayed December 2012, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Top Contributor
81 reviews 81 reviews
18 hotel reviews
Reviews in 36 cities Reviews in 36 cities
36 helpful votes 36 helpful votes
3 of 5 stars Reviewed December 10, 2012

We stayed here for 1 night to see the Dancing Water show. The Hotel Lobby is not well labeled when you enter the building. The guy who was checking us in at Reception was obviously a newb and didn't have a clue what he was doing, yet none of the staff around helped him out! Other than the slow service at check-in, the hotel itself is decent, with the expected "Hard Rock" decor and theme throughout. The room itself was satisfactory, nice window view and quite large. The toilet is separated from the bathtub and sink. Would have been nice if the toilet came with a sink! The breakfast buffet is pretty good, with a mixture of Western and Chinese options.

I was told Macau was the Las Vegas of Asia. But no...Vegas is way cooler!

  • Stayed November 2012, traveled with family
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Been to Hard Rock Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Hard Rock Hotel

Address: City of Dreams, Estrada do Istmo, Cotai, Macau, China
Location: China > Macau
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Airport Transportation
Hotel Style:
Ranked #15 of 85 hotels in Macau
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hard Rock Hotel 4*
Official Description (provided by the hotel):
Live the rock ‘n’ roll lifestyle right hereA hotel with attitude, Hard Rock Hotel Macau entertains guests' dreams of a rock 'n' roll lifestyle. Check into any of our 322 guest rooms including two ultra-chic and luxurious Rock Star Suites, take in the stunning views of Cotai, and soak in the atmosphere in the guitar-shaped pool, the hotspot for parties and entertainment. It's 24-7 indulgence and everyone's invited. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Orbitz, Booking.com, Travelocity, Cheap Tickets, Agoda, BookingOdigeoWL, Despegar.com and Ctrip DaoDao so you can book your Hard Rock Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.

Owners: What's your side of the story?

If you own or manage Hard Rock Hotel, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.