We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“the best hotel in macau” 5 of 5 stars
Review of Four Seasons Hotel Macau, Cotai Strip

Best prices for your stay
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Show Prices
Compare best prices from top travel sites
and 5 more sites!
Save
You added Four Seasons Hotel Macau, Cotai Strip to your Saves list
Four Seasons Hotel Macau, Cotai Strip
5.0 of 5 Hotel   |   Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China   |  
Hotel amenities
Ranked #2 of 85 Hotels in Macau
4.5 of 5 stars 374 Reviews
New Delhi
2 reviews
Reviews in 2 cities Reviews in 2 cities
27 helpful votes 27 helpful votes
“the best hotel in macau”
5 of 5 stars Reviewed April 20, 2013 via mobile

Four seasons makes u feel welcomed.It has beautiful interiors... rooms r spacious & extremely comfortable. staff is very courteous & helpful. it is next to the populor venetian hotel but is very different from it. Venetian is crowded & there is no personal touch there, whereas four seasons gives a personal touch to itz guests. i wud love to stay there again.

  • Stayed April 2013
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

374 reviews from our community

Traveler rating
    268
    75
    20
    6
    5
See reviews for
94
120
12
44
Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    5 of 5 stars
Traveler tips help you choose the right room.   Room tips (45)
Date | Rating
  • Chinese (Traditional) first
  • Chinese (Simplified) first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Any
English first
Hong Kong, China
Top Contributor
188 reviews 188 reviews
62 hotel reviews
Reviews in 69 cities Reviews in 69 cities
102 helpful votes 102 helpful votes
4 of 5 stars Reviewed April 19, 2013

This property is a high quality 5 star hotel, as you would expect walking into any Four Seasons hotel around the world. The hotel is a normal size hotel (compared to the mega hotels in Macau) with large hotel rooms and a big conference facility (was attending a conference for 2 days here).

Relatively quiet compared to the other hotels in Macau, although it is a short walk to the Venetian (connected by a shopping mall) and over to Cotai Central (connected by footbridge).

The bus network is not as good as the other hotels, so either leave some extra time when going to the Ferry terminal, or rely on the taxi network.

Room Tip: Rooms are either facing East (Cotai Central) or West (Galaxy Macau). Not much difference, but West f...
See more room tips
  • Stayed April 2013, traveled on business
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 22, 2013
Dear kangelili,

Thank you very much for sharing your review with us on TripAdvisor. While we are glad to know that you appreciated the expected Four Seasons pampering and our meeting facilities, we have to agree that the bus network to the Hotel is not as well developed as other casino properties on the Cotai Strip. Currently, Plaza casino shuttle is the only one that stops in front of the Hotel to take guests to the Taipa ferry terminal. It runs from 11:00 am until 10:00pm daily at a 15-minute interval. For those who are unable to match the shuttle schedule, we would suggest them to either take a taxi or a private car arranged by us.

We would love to hear more feedback or suggestion that we may do to enhance your arrival or departure experience, please reach us by writing to our Hotel Manager, Mr.Yonatan Kachko (yonatan.kachko@fourseasons.com). We look forward to hearing from you soon.

Yours sincerely,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong
Senior Contributor
25 reviews 25 reviews
13 hotel reviews
Reviews in 10 cities Reviews in 10 cities
28 helpful votes 28 helpful votes
4 of 5 stars Reviewed April 3, 2013

The room isn't as big as the Venetian but I love that the hotel is in a more secluded part of the Venetian complex, away from all the tourists. The room is filled with L'Occitane amenities, which is a plus. The breakfast is quite good but I still think the best buffet is from Grand Hyatt. The gym is very nice as well with new equipment and the pools are relaxing. I like to go early in the morning when there aren't that many people. The casino at the Four Seasons is smaller than the Venetian and the minimum bets are still quite high but if you like a smaller crowd, this is perfect. There are less people and they give you free chocolates and fruits at the machines! Their chocolates are really yummy

  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 7, 2013
Dear vivleung,

Thank you very much for posting a review on TripAdvisor. We are delighted to know that you like the transquity of the hotel, and the smaller crowd at the Sands's Plaza Casino next to us. We especially appreciate your opinion about the buffets quality in Macau. We will definitely share your words with our F&B and culinary teams, and by your next visit, we wish our buffet offerings will be elevated to your first choice. Meanwhile, should you have other opinion that may help us enhance your future experience with us, please feel free to connect with our Hotel Manager, Mr. Yonatan Kachko (yonatan.kachko@fourseasons.com). We look forward to having you back to the hotel soon.

Yours sincerely,
Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Contributor
15 reviews 15 reviews
11 hotel reviews
Reviews in 5 cities Reviews in 5 cities
15 helpful votes 15 helpful votes
4 of 5 stars Reviewed April 1, 2013 via mobile

Having stayed here previously I am impressed with how far this hotel has come! Great service and best 5 star hotel in town . Only complaint would be the food on the breakfast buffet with its cold dim sum and poorly replenished fruit on ice. Mor attention needed to food quality overall. Otherwise great stay! Recommended

  • Stayed March 2013
    • 3 of 5 stars Value
    • 2 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 9, 2013
Dear Firsyclass,

Thank you very much for taking the time to post a review on TripAdvisor. Although we can't stop our happiness to know that you enjoyed our service and regarded us as the best 5-star hotel in Macau, we felt sorry to know that the breakfast buffet offered in the hotel fell short of your expectation. Your valuable feedback was already shared with Mr. Goncalo Monteiro, our Director of Food and Beverage. He has already taken action to investigate and resolve what is necessary. We would truly appreciate a chance to connect with you directly to restore your confidence on our buffet offerings. Please feel free to write to Mr. Monteiro (goncalo.monteiro@fourseasons.com) and we hope we may be able to welcome you back shortly.

Yours sincerely,
Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
Contributor
15 reviews 15 reviews
12 hotel reviews
Reviews in 6 cities Reviews in 6 cities
20 helpful votes 20 helpful votes
4 of 5 stars Reviewed March 29, 2013

Four season provide large n comfortable bed, sizeable room with a 2 sit sofa and study desk, built-in TV in the bathroom, and I really love them using all Loccitane hair and body care, so I dont need to bring my own shampoo. It's a good choice if u doesnt like hotel located at noisy and crowded shopping mall like The Ventenian Macao Resort.

  • Stayed October 2012, traveled with friends
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
FSMacao, Public Relations Manager at Four Seasons Hotel Macau, Cotai Strip, responded to this review, April 7, 2013
Dear tifftiff,

Thank you for taking the time to post a review on TripAdvisor. We are glad to know that you enjoyed the entire comfort in our guest room and the guest amenities that are carefully chosen by our management. As we always look for opportunity to enhance our guest experience, you are very welcome to drop our Hotel Manager, Mr. Yonatan Kachko (yonatan.kachko@fourseasons.com) a note prior to your next visit, and share any information that may help us deliver an even more enjoyable stay to you. We look forward to having you back soon.

Yours sincerely,

Reginia Tam
Public Relations
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hong Kong, China
1 review
4 of 5 stars Reviewed March 21, 2013

I have been to Macau many times, I like to stay in Four Seasons. Everyone was friendly and helpful here. The room is big enough and the bed is very comfortable. My husband and I will definitely be back. Four Seasons is our frist choice.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Macau, China
2 reviews
5 of 5 stars Reviewed March 20, 2013

This is my first time here in Macau and first time to stay here in Four Seasons alone. The hotel is elegant and cozy. It's just perfect for me. Stop by for dinner at Camoes, located at the Macau Fisherman's Wharf ( combining a hotel, shopping district, mini theme park and various restaurants and bars all in one sprawling area of Macau's outer harbor)

Room Tip: "Corner suites are large and sunny"
See more room tips
  • Stayed March 2013, traveled solo
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
mm/dd/yyyy mm/dd/yyyy
Price Your Stay

Been to Four Seasons Hotel Macau, Cotai Strip? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Four Seasons Hotel Macau, Cotai Strip

Address: Estrada da Baia de N. Senhora da Esperanca, S/N, Macau, China
Location: China > Macau Region > Macau
Amenities:
Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Luxury Hotel in Macau
#2 Family Hotel in Macau
#4 Business Hotel in Macau
#6 Romantic Hotel in Macau
Price Range (Based on Average Rates): $$$$
Hotel Class:5 star — Four Seasons Hotel Macau, Cotai Strip 5*
Number of rooms: 360
Official Description (provided by the hotel):
Amidst larger-than-life spectacle, feel the exhilaration of elite entertainment and duty-free designer shopping. Then hide away in the Cotai Strip's most intimate hotel. Lavish chinoiserie blends old-world European opulence with high-tech chic. Cuisine reflects Macau's Portuguese and Chinese heritage. And spa suites tempt with outdoor vitality pools. Thoughtful Four Seasons care promises you unrivalled comfort. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Booking.com, Agoda, Expedia, Hotels.com, Ctrip TA, Despegar.com and Odigeo so you can book your Four Seasons Hotel Macau, Cotai Strip reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
4 Seasons Hotel Macau, Cotai Strip
Four Seasons Macau
Four Seasons Hotel Macau
Taipa Four Seasons

Owners: What's your side of the story?

If you own or manage Four Seasons Hotel Macau, Cotai Strip, register now for free tools to enhance your listing, attract new reviews, and respond to reviewers.