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“mixed holiday experience” 3 of 5 stars
Review of Cordial Mogan Playa

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Cordial Mogan Playa
4.0 of 5 Hotel   |   Avda de los Marrero 2 | Playa de Mogan, 35138 Puerto de Mogan, Mogan, Gran Canaria, Spain   |  
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Ranked #1 of 4 Hotels in Puerto de Mogan
warwick
1 review
4 helpful votes 4 helpful votes
“mixed holiday experience”
3 of 5 stars Reviewed April 25, 2008

We booked this hotel primarily because it had a squash court & decent sized swimming pools. Unfortunately the squash court was out of action for the whole of the week we were there & there didn't seem to be any definite date of when it would be ready. We also tried to use the squash facilities at a nearby hotel but these were also out of action.

Plus points
the welcoming drink was a nice touch
as was the complementary bottle of wine & fruit in the room.
pool v. clean & beautiful landscaping around.

Minus points
drinks expensive-no atmosphere in bar
poor animation-trying to please all
breakfast -v difficult to get our table laid & tea & coffee brought to us.
evening meal-poor service by waiters for drinks & clearing table
food average

Having said all this, it was still a relaxing holiday but could be improved

  • Liked — pool
  • Disliked — no squash availability
  • Stayed April 2008, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 4
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2,442 reviews from our community

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Rating summary
  • Sleep Quality
    4.5 of 5 stars
  • Location
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    5 of 5 stars
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English first
Epsom, United Kingdom
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
8 helpful votes 8 helpful votes
5 of 5 stars Reviewed April 22, 2008

WOW! We were due to stay in the apartments but were transferred to this wonderful hotel on half board,(what a result.)
From the moment we walked into the reception area to the moment we checked out we felt like royalty,we were totally spoilt.
We had two rooms for our family of four which did'nt have very good views, but had connecting gardens which was great.
The maid came every day,the rooms were very clean with mini fridge but no tea or coffee making facilities.
The most beautiful thing about this hotel is the fantastic gardens and two large pools. The food was good ,plenty to choose from including sparkling wine for breakfast. when we stayed we had no problem finding sun beds by pool,mainly couples and family's with younger children staying so nice and quiet. It's a short walk to the beach and harbour with plenty of places to eat and drink.
We really fell on our feet being transfered which may reflect in this great review,had we paid the hotel price we maybe would'nt have been quite as delighted.

  • Liked — The quality of the food, pool and surrounding gardens - excellent location
  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 7
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Preston
Senior Contributor
29 reviews 29 reviews
7 hotel reviews
Reviews in 10 cities Reviews in 10 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed April 21, 2008

My family and I have just returned from a one week half-board stay at the Cordial Mogan Playa booked through First Choice.

Despite night flights and arriving at the hotel at 3:00 the welcome was friendly and efficient. The reception area is very impressive with a high stained glass central dome with bridges, waterfalls, streams and fountains, clock and bell tower all inside the building. After a simple check-in we were taken to our two adjacent rooms which we had requested but were not guaranteed by First Choice. This was nice to know that we would all be close.

The rooms are very well appointed. They each had two single beds which were put together to look like a double. They were simple to pull apart slightly so that our teenage boy and girl didn't feel like they were sharing a bed.

Each room had a TV with a mixture of channels (typically English channels are generally news or Eurosport though). A small balcony with chairs and table and drying rack overlooked the gardens and pool area. Each room also had a fridge (you have to pay at reception for a key to use this though) and a safe (also local charge made). The rooms have aircon; a couple of arm chairs; table; fruit, wine and water on arrival; modern bathroom with overbath shower and a vanity door to the toilet. The hallway to the bedroom has a separate door to isolate the bathroom and cupboards. The rooms are decorated to a high standard and are very clean.

The hotel grounds are beautiful with plants, shrubs and trees labelled like a garden centre. There are two large pools, each very similar with a bridge across them and served by bar/restaurants at each. We never had a problem finding four sunbeds together and these always had a parasol nearby. The sunbeds have really thick and comfortable cushions too. You also get a clean poolside towel every day per person so you don't need to take your own beach towel. The artificial sand around selected areas of the pool was more like decorative pea gravel so a little hard on the feet, but it looked good. There are plenty of paved areas though too.

There is also a spa on site but we didn't use it because the weather was good and the pools themselves are so nice.

We were half-board and breakfast and dinner were taken in the main restaurant. These are both buffet style, but the choice is vast and the chefs cook breakfast items and meat and fish in front of you to order. We were very happy with the food. If a dish was starting to look empty it was quickly taken away and a full replacement quickly put out. The breakfast pancakes were our children's favourites and I particularly liked the fish. The evening meals were in two sittings, but there was never a feeling of being rushed. You can even have Cava at breakfast - limitless bottles out to serve yourself.

The animation team were around but never intrusive. In fact my son who hates kids clubs loved the activities on offer. We did several tennis sessions, football, target shooting, table tennis and loved it. When we were there only about four or five guests took part in the activities so it was very friendly and fun.

There is also a "night club" with evening entertainment. To be honest this was the only negative thing about the hotel. When we were there the entertainers were pretty dodgy and they should look at getting more variety. The trio were hopeless, but it kept us amused laughing at how bad they were, but some people seemed to like them - each to their own!

Mogan itself is quiet - not much night life in April, but OK to wander down to the marina in the evening. Not like the other in-your-face resorts on Gran Canaria. However, after a day by the pool and eating later in the evening we were so chilled out we didn't want to party all night.

There is a small shopping development opposite the hotel (only a few units open) with a decent underground supermarket - ideal for stocking up your in-room fridge.

All in all, if you want a high quality relaxing holiday, then the Cordial would be an ideal choice.

  • Liked — The quality of the fittings and decoration.
  • Disliked — Some guests smoked in the public areas.
  • Stayed April 2008, traveled with family
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bucks
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed April 21, 2008

Lovely hotel, deceptively large, great pools with plenty of sunbeds. Rooms spacious with a balcony but the shower over the bath was a nightmare as it kept flooding the floor. A walk-in shower would be a great asset as I dont think that many people have a bath on holiday. Lovely cacti gardens and a generally well laid out hotel. Unfortunately the food is a big let down for this hotel. The only hot food was the eggs cooked while you waited - fried, omelettes and pancakes in the morning and the steak, other meat and fish in the evening and the soup. The buffet style catering was warm to cold and very disappointingly, tinned and very overcooked vegetables. Most of the food was very bland and if you didnt like the mojo sauce, everything pretty much tasted the same. The best things on the buffet were the salads. We actually found a microwave in the restaurant two days before we left so we would have used that if we had known earlier.
Some of the restaurant staff were abit surly and I think that they could have done with a few more people to help clear tables. The hotel was about half full when we were there so heaven knows what it would be like when it gets to peak season.
We would go back again but only if the food improves. Good location to go out of the hotel into Puerto Mogan as it is a very pretty harbour and a big choice of restaurants. We had a bit of trouble getting through the security doors out of the hotel with the swipe keys but somebody told us not to put them near mobile phones as it deactivates them.

  • Liked — location and pool
  • Disliked — food
  • Stayed April 2008, traveled with family
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Check in / front desk
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Scotland
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
18 helpful votes 18 helpful votes
5 of 5 stars Reviewed April 13, 2008

My hubby and I booked this hotel (first time in Gran Canaria) for a week without knowing anything about it. Travelling with my parents (who are in their 60's) and being 6 months pregnant I started to worry on the transfer to the hotel that it was going to be a nightmare - but wow what a lovely hotel - and not a hill to walk up to get there!

On arrival we were greeted with sparkling wine and a warm welcome - it was speedy and the reception area was lovely. We really couldn't fault our rooms - clean, modern and we had a view of the pool. (There was wine and fruit on arrival too which was a nice touch)

Food - a good range, we didn't have a bad meal - buffet style means you make your own mistakes! We did dine out one evening in the harbour area which was delightful too. Service at the hotel bar was a little slow but we were on holiday - what was the rush!

Entertainment - there was something on every night - pretty much what you expect in a 'resort' so no complaints there either.
Location was superb - in easy walk of the harbour and there is lots available to do and see in Puerto de Mogan.

Would highly reccommend this hotel to anyone planning a rest ( you don't need to go outside it!) - we will defo go back again and would have no doubts about bringing a young family there either.

  • Liked — Clean and welcoming
  • Disliked — Couldn't fault it!
  • Stayed March 2008, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bridgnorth Shropshire
Senior Contributor
38 reviews 38 reviews
23 hotel reviews
Reviews in 22 cities Reviews in 22 cities
39 helpful votes 39 helpful votes
5 of 5 stars Reviewed April 13, 2008

My wife and I stayed at the Cordial Mogan Playa for two weeks in March 2008.
Our transfer from the airport was interminable - I was so gald we had arranged a car for the second week with an airport drop off.
On arrival the hotel look super and we were dealt with at check-in promptly and politely. The reception/main buildiing was very imposing.
Rooms are in 7 main buildings plus some smaller ones for suites and are comfortable, large, clean and well equipped.
Breakfast and dinner are in the main restuarant - which also has a large conservatory area overlooking a large pond and waterfall.
You can opt for lunch instead on a day-by-day basis and that is served in a separate restaurant by one fo the swimming pools. Food was of a very good standard (buffet style) with lots of choice and constantly re-stocked buffet tables.
There was also an option for the A La Carte restaurant at a very reasonable supplement.
There are two swimming pools, both with bar/snackbar and - thank goodness - ample sunbeds.
Service throughout our stay was excellent and I would not hesitate to recommend this hotel to anyone.
Puerto Mogan is probably the only unspoilt resort on the island. Let us hope they manage to keep it that way - all the others have become like a version of Blackpool-in-the-sun.
There is a lovely little port, good restaurants, some shopping and a large outdoor market each Friday (get there early before all the tour buses arrive!!

  • Liked — Pools and poolside bar/snack bar
  • Disliked — Nothing!
  • Stayed March 2008, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 4 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 10
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
annabo71@aol.com
Contributor
15 reviews 15 reviews
4 hotel reviews
Reviews in 7 cities Reviews in 7 cities
16 helpful votes 16 helpful votes
5 of 5 stars Reviewed April 8, 2008

OK felt I had to write a real review for this hotel. Before I booked this i looked at the reviews on here and was a bit concerned really, but again I like to make my own opinion and there were a lot of good reviews as well as some bad ones. I think it is a case of you get what you pay for. We were fortunate to have a junior suite and I actually took the time to ring the hotel direct and request a suite on the ground floor in a quiet area non smoking ( i had just been diagnosed with lung disease so couldnt manage too many stairs etc) the receptionist also said she would get me a nice sunny terrace/garden.

When we arrived we had the most amazing room with a beautiful garden area which had the sun all day, it was quiet and perfect, we couldnt have wished for better if we had tried.

The hotel is lovely but a little busy due to late opening of the apartments I agree that the pool was busy etc, we did go to the beach a few days and that was fairly quiet really.

We exchanged the voucher for lunch instead of dinner and were spoilt for choice for eating out in the evening some of the best meals we have had on holiday.

This was a perfect place to just chill and relax and I would not hesitate at all in recommending it to you, but it is worth paying a bit more if you can for a suite. You get to eat in the quieter restaurant too.

  • Liked — clean, friendly, central, secure
  • Disliked — few too many people but this will end when apartment open!
  • Stayed April 2008, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Check in / front desk
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
    • 5 of 5 stars Business service (e.g., internet access)
Was this review helpful? Yes 8
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Cordial Mogan Playa

Address: Avda de los Marrero 2 | Playa de Mogan, 35138 Puerto de Mogan, Mogan, Gran Canaria, Spain
Phone Number:
Location: Spain > Canary Islands > Gran Canaria > Mogan > Puerto de Mogan
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 4 Hotels in Puerto de Mogan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Cordial Mogan Playa 4*
Number of rooms: 487
Official Description (provided by the hotel):
This impressive resort represents a Canarian Village and consists of 9 different buildings. There are 487 rooms, distributed in 399 double rooms, 33 single rooms, 5 double suites and 50 junior suites. There isn't a feeling of being in a large resort – the original architecture which includes a chapel speaks for itself. All rooms are equipped with air conditioning, satellite TV with integrated DVD-player, mini bar (for supplement), safe (on charge), bathroom with hairdryer, furnished terrace or balcony and more. The total surface of 48.000 m2, includes about 10.300 m2 of subtropical garden area with two splendid swimming pools (heated in winter) and whirlpools, kid's pool, kid's playground, solarium with sun beds, mattresses, umbrellas, and pool restaurant with terrace. This luxury resort offers a buffet restaurant, a-la-carte restaurant "Los Guayres," 3 bars, Discobar, Kiosque, a meeting room, a TV room, an internet and reading room (Internet on charge), Wellness and Spa Center "Spa Inagua" (for supplement, entrance up to 18 years old) and a large variety of sport activities (squash, bowling alley, multi-sport field, gym, ping pong, darts, boccia, garden chess, aerobics, aqua gym...). Some activities may be on charge. The Hotel Cordial Mogan Playa is a unique combination of a luxury vacational resort with an authentic Spanish atmosphere in a peaceful and beautiful surrounding. The wonderful subtropical climate allows the visitor to enjoy water sport activities and to play golf all year round. • In January 2009 opened the international Dive Company. Extra Divers is based within the hotel offering dive courses and excursions• In March 2009 the archeological park "Las Crucecitas" was inaugurated. It forms part of the hotel and shows newest remains and findings of the ancient burial grounds of the Guanches• In November 2011 opened "Hike & Bike" offering bike rental, excursions etc.• WiFi free of charge in whole hotel area. ... more   less 
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Also Known As:
Cordial Mogan Playa Hotel Puerto De Mogan
Mogan Playa
Hotel Mogan Playa
Hotel Cordial Mogan Playa
Cordial Mogan Playa Puerto De Mogan, Gran Canaria

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