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“Deluxe Camping on the Sunshine Coast” 4 of 5 stars
Review of Rockwater Secret Cove Resort

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Rockwater Secret Cove Resort
4.0 of 5 Resort   |   5356 Ole's Cove Road | Halfmoon Bay, Halfmoon Bay, British Columbia V0N 1Y2, Canada   |  
Hotel amenities
Ranked #1 of 1 Hotels in Halfmoon Bay
Certificate of Excellence 2014
British Columbia, Canada
Senior Contributor
30 reviews 30 reviews
15 hotel reviews
Reviews in 14 cities Reviews in 14 cities
31 helpful votes 31 helpful votes
“Deluxe Camping on the Sunshine Coast”
4 of 5 stars Reviewed August 7, 2013

Deluxe yurts perched on the cliffs above the ocean, connected via a lovely boardwalk through the towering fir trees.
Great for couples-luxurious accommodation with large jet tubs to fit two, a cozy gas fireplace for those chilly evenings, beautiful views from your private deck.
For families, there is also a full service hotel on site, along with a swimming pool and kayak rentals off of the beach.
Summer can be busy-book ahead to get your choice of rooms or yurts.
Excellent restaurant on site with local seafood etc.
Car recommended as the resort is about a 20 minute drive out of Sechelt, the closest town.
Float plane flights can also be arranged.

Room Tip: Request yurt #57 for optimal privacy and view.
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, August 10, 2013
Hello lifesjourney01,

Thank you very much for a wonderful review. Tenthouse number 57 is an excellent choice for having your optimum privacy and an amazing view.

Harbour Air as well as Tofino Air operate multiple daily flights to and from Vancouver Harbour and Richmond YVR South Terminal to Sechelt. All flights are approximately 20 minutes in duration. Shuttle transport between our resort and the float plane terminal in Sechelt can be arranged by our guest services department.

We hope to see you again soon.

All the very best.

Dikran Zabunyan
General Manager
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420 reviews from our community

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Rating summary
  • Location
    5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (169)
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English first
Reviewer
5 reviews 5 reviews
4 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed August 6, 2013

We scheduled our wedding with the elopement package. On first look of the hotel the front staff are very nice, but allowed us to lug all our luggage ourselves to the tent house sweet. Which doesn't sound bad, but its at least a 2 block walk. The suite was filthy, ants in the bathtub, dirt in all the corners, brown stains on the bathroom wall screen, and cobwebs all over the ceiling. It was probably beautiful at one time. The view is stunning though, and the bed very comfortable.
The first night stay we had noise complaints 3 times, but we weren't loud. After the rude phone calls the desk clerk came up and saw we were quiet, apologized and offered us champagne.
We had the cabins and the rooms booked for our guests and our dogs. Upon arrival there was gifts of treats etc. for our dogs which we enjoyed- and so did they. The cabins are rustic and quaint but cute, with extra blankets, robes and a nice sitting area. I wish we had stayed in there to be honest. The rooms are so old. 2 queen beds I think, old burgundy carpet etc. think motel.
We came the day before to discuss our wedding with the coordinator, but she was busy with another wedding. Showed up around 12ish the day of our wedding, didn't talk to me much about the plan. We were running late for the wedding due to late guests for makeup and hair, then I saw a lot of her to rush me. She was power calling the room etc. so much my photographer took the phone off the hook. When we got down there, she gave us a quick run down of how to walk, and helped me walk down the hill. After the ceremony we did some family pics. She checked with my maid of honor to see if everything was good- and then went home without saying.
As we were getting pics taken one of the wait staff came out said the music is bothering the spa and turned it off. We asked for the food tray we were supposed to get along with the champagne, and he said no. No food allowed on the green. Rhian was supposed to arrange this too. The champagne thankfully did come as planned. There is a room next to the restaurant that was set up for us, but we were never told about it. When we went for dinner- we were shown there! guests could've been there already eating. 30 mins in we asked a guy if he was our waiter- he said yup he could be. It took us 2 hours to get dinner, and the restaurant wasn't busy. The service was so terrible they comped us the next day most of our alcohol. Over all, the food tastes amazing, service is hit or miss, some people are amazing and others don't care. My sister was excited about the wedding in this venue, and was highly considering having hers there to- not now. And we wont be back for our anniversaries. We still had a great time, but that's a testament to us and our ability to roll with stuff- and gotta say. The carrot cake from wheat berries was amazing!!

  • Stayed May 2013
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, August 12, 2013
Dear Zendogz,

Thank You for the feed back pertaining to your elopment group's May 2013 stay at The Rockwater Resort and Spa.

I have reviewed all the events relevant to your overall experience and relay my apologies for the inconveniences caused even though certain things which occured were beyond our control.

If you wish to further discuss the three excessive noise complaints generated from your Tent House after hours, the reason as to why Rhian was trying to reach you multiple times on the day of your Elopment, unauthorized loud music being played right after your ceremony on the green and also in the delay of your dinner being served late please do not hesitate to call me at 1-877-296-4593 or email dikran@rockwatersecretcoveresort.com.

Thank you very much for considering our venue as beautiful and we wish you all the very best in the future.

Sincerely,

Dikran Zabunyan
General Manager
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Senior Reviewer
9 reviews 9 reviews
5 hotel reviews
Reviews in 6 cities Reviews in 6 cities
8 helpful votes 8 helpful votes
1 of 5 stars Reviewed August 3, 2013

Firstly, I can not believe the room and resort worth 270cad per night. The mainbuilding and its room design are overall like a MOTEL!

Horrible!!

Within 8 hours, the power was out THREE times. We didn't even turn on the tv. We only plug in one appliance. Power just went out!

Do NOT stay at the main building. Cabin looks cheap too.



  • Stayed August 2013
    • 1 of 5 stars Value
    • 4 of 5 stars Location
    • 1 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, August 4, 2013
Dear uske823,

Thank You very much for your review.

We sincerely apologize for the unexpected power outage in your room and thank you also for accepting a 10% discount on your room rate of 239.00 during yesterday's check out for this inconvenience.

As we explain to all our guests who are calling in for reservations that our lodge rooms as well our rustic cabins which are part of the original buildng are three star standard hotel accomodations and their price points have been positioned as such depending on the time of the year.

I welcome you back to stay in one of our world famous 5 star tent house suites in the future.

Sincerely,

Dikran Zabunyan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Coquitlam
Senior Contributor
41 reviews 41 reviews
21 hotel reviews
Reviews in 22 cities Reviews in 22 cities
22 helpful votes 22 helpful votes
5 of 5 stars Reviewed August 2, 2013

We stayed in Cabin Number 6 which was a great spot for views of the ocean and privacy. The cabin is nicely renovated and very comfortable. One downside is that it is located next to the sewage treatment, and when the wind is blowing in the right direction the smell drifts up and if you are sitting on the deck it can be unpleasant. Absolutely love the grounds, very "west coast". The location of the property is excellent in terms of proximity to explore the entire Sunshine Coast. Check in was great, Ivan is wonderful! We had two dinners at the resort and have to say the quality is comparable to high end restaurants downtown Vancouver, at a very reasonable price, huge portions, and lovely presentation. We will return again and again! Next time we will try one of the tents!

  • Stayed July 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, August 3, 2013
Dear RubyCoquitlam,

Thank you very much for taking the time to post a wonderful review on Trip Advisor pertaining to your recent stay with us.

I have already passed on your kind remarks to Ivan our Guest Services and Tour/Travel Manager.

Also I apologize for the odor generated by our sewage treatment plant which is located very close to Cabin 6 as we try to minimize this inconvenience by more frequent maintenance during our very busy summer season.

It is in our master renovation/expansion plan to move this away from our guests view to a non public area of our resort.

We look forward to seeing you again at Rockwater in the future.

All the very best.

Dikran Zabunyan
General Manager
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Vancouver, British Columbia, Canada
Senior Reviewer
10 reviews 10 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
10 helpful votes 10 helpful votes
4 of 5 stars Reviewed July 31, 2013

I had the opportunity to stay in this wonderful resort for a friends wedding and in doing so, was able to get a good idea of the full resort as I was in a number of rooms through out my stay.

My accommodations were in the Honeymoon Cabin which is apparently the only cabin that has a king size bed. I booked the stay some time ago but added a day through the resort about a month before my stay. The staff was helpful and accommodating.

Check in was very good. We were given a map with directions to the cabin as well as checked in for reservations for dinner. Check in was extremely quick. I would have appreciated help with our bags upon check in and check out but the service was never offered. The cabin was tucked away however on a rocky pathway which wasn't ideal for our bags.

The cabin was rustic but nicely appointed with a great deck overlooking the shore. The room as described had a little sitting area on the deck and inside the room with a flat screen TV (although we never turned it on), mini fridge and cabinet.

While the room had the king bed, there wasn't a lot of space on one side of the bed which often required us to leave via the foot of the bed in order to get up during the night.

The bathroom was very small with only a shower. If you’re a bigger person, you might be better off looking into a pool side room as the bathrooms are larger.

Our meals at the resort were extremely good. Our breakfast servers seemed highly inexperienced as we often had to ask individually for milk and sugar for our coffee, then again for spoons. It was towards the end of breakfast service but we felt rushed.

The service for the wedding was excellent.

I would definitely stay here again but would likely seek a Tent suite although the cost is somewhat prohibited. All in all, we had a great time in a beautiful location.

Room Tip: The tent suites are definitely the way to go if you are looking for a spectacular view. The Honeymo...
See more room tips
  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, August 2, 2013
Dear Stumblehome,

Thank You very much for your kind review pertaining to your recent stay with us.

I have passed on your comments regarding the inexperienced server during breakfast to our food and beverage manager and I apologize for this shortcoming as such.

We look forward to having you stay with us in one of our five star tent house suites in the future.

Sincerely,

Dikran Zabunyan
General Manager
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North Vancouver, British Columbia, Canada
Senior Contributor
37 reviews 37 reviews
12 hotel reviews
Reviews in 14 cities Reviews in 14 cities
25 helpful votes 25 helpful votes
4 of 5 stars Reviewed July 31, 2013

My friends and I have visited Rock Water resort from Vancouver for lunch.
We waited 45 minutes for our lunch, which did not matter as we had a table with beautiful view of the ocean, neighborhood islands, trees...food was good (not outstanding) our waiter very pleasant and attentive.
We are looking forward to come back in the near future.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, August 2, 2013
Dear Dasha M.

Thank You very much for the " beautiful " review pertaining to your recent lunch experience at The Rockwater Resort and Spa.

I have passed on your comments to our Food and Beverage Manager and our new Chef for future reference and action.

We look forward to seeing you again in the future.

All the very best.

Dikran Zabunyan
General Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Vancouver
Top Contributor
95 reviews 95 reviews
30 hotel reviews
Reviews in 35 cities Reviews in 35 cities
70 helpful votes 70 helpful votes
4 of 5 stars Reviewed July 31, 2013

This was my first time back since the remodel and new ownership. Location is superb, especially if you can get out on the water (if you are son inclined..). We were also blown away by the quality of the food and presentation. As my friend remarked: "They really know what they are doing in the kitchen."

We rented the two bedroom suite and while it was clean, it's basically a painted up motel room. The bedding was comfortable. To bring the resort up to "luxury" standard would mean a multi-million capital project and likely shut it down for a season. While the room was ok, it was expensive and didn't take full advantage of the amazing views - again, a major reno would be needed which could be hard to justify...

Highlights:
- Friendly staff
- Excellent food
- Comfortable bedding
- location, location, location

Improvement areas:
- Expensive room for what you get

  • Stayed July 2013, traveled with friends
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Dikran Z, General Manager at Rockwater Secret Cove Resort, responded to this review, August 2, 2013
Dear thirty-something72,

Thank You very much for the kind review pertaining to your recent stay at The Rockwater Resort and Spa on Trip Advisor.

We recently brought in a very highly qualified Chef who has worked in Four Diamond Plus Hotels and Resorts throughout the world in order to refine and enhance the overall culinary experience of our guests.

Also, there are plans in the future to fully renovate our current three star Cabin and Lodge accomodations in order to bring them up to the same five star level of our Tent House suites.

Our team looks forward to be at your service again in the future.

Sincerely,

Dikran Zabunyan
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Rockwater Secret Cove Resort

Address: 5356 Ole's Cove Road | Halfmoon Bay, Halfmoon Bay, British Columbia V0N 1Y2, Canada
Location: Canada > British Columbia > Sunshine Coast > Halfmoon Bay
Amenities:
Wheelchair access
Hotel Style:
Ranked #1 of 1 Hotels in Halfmoon Bay
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Rockwater Secret Cove Resort 4*
Number of rooms: 38
Official Description (provided by the hotel):
Rockwater Secret Cove Resort is the Sunshine Coast's Premier 4 star year round resort, featuring 38 ocean front rooms, suites, tenthouse suites and cabins. The resort features a restaurant, lounge, and seasonal outdoor swimming pool. Ideal resort for getaway, corporate retreats and weddings. ... more   less 
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Also Known As:
Rockwater Secret Cove Hotel Halfmoon Bay
Hotel Rockwater Secret Cove
Rockwater Secret Cove Resort Canada/Halfmoon Bay, Sunshine Coast

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