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“Bad experience with staff at restaurant” 2 of 5 stars
Review of Star Bar and Bungalows

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Star Bar and Bungalows
Gili Air, West Nusa Tenggara West Nusa Tenggara, Indonesia   |  
Hotel amenities
Vancouver, Canada
Reviewer
4 reviews 4 reviews
Reviews in 2 cities Reviews in 2 cities
1 helpful vote 1 helpful vote
“Bad experience with staff at restaurant”
2 of 5 stars Reviewed February 20, 2013

We had an unfortunate experience at the star bar restaurant. A minor miscommunication with our food turned into a negative experience for us. The staff (all three including the cook) became very defensive, were condescending, not understanding and rude. Its not the issue that is the big problem its how this issue is dealt with.

  • Stayed February 2013, traveled as a couple
    • 1 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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47 people have reviewed this hotel

Traveler rating
    23
    11
    6
    5
    2
See reviews for
6
21
6
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (5)
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Polish first
  • Russian first
  • Swedish first
  • Any
English first
Gothenburg, Västra Götaland, Sweden
1 review
5 of 5 stars Reviewed February 3, 2013

This is true paradise on earth. Gili Air is perfect for relaxing and enjoying life and Star Bar is located perfectly right next to the ocean with a beautiful view of the island Lombok. The rooms, bar and restaurant is great, but the staff is whats make this place so wonderful. I will definitely come back, sooner then later I hope.

  • Stayed March 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Indonesia
Senior Reviewer
6 reviews 6 reviews
4 hotel reviews
Reviews in 5 cities Reviews in 5 cities
5 of 5 stars Reviewed December 17, 2012

I have been going to Gili Air for about 4 years. I Dive with Blue Marlin Dive shop and stay with Kajse at Star Bar Bungalows. The bungalows are clean, well laid out and nicely decorated. I usually stay towards the back as I like being away from the usual evening noises. The beds are comfortable and have nice linen.
The included breakfast is filling and tasty, however, the afternoon and evening choices are more interesting. The food is good here as well and economical. You can even get Swedish Meatballs! Kasje, the owner and manager runs an efficient place and response well to suggestions. She wants you to have a good stay.
The atmosphere in the evening is cozy. There are lovely tables by the beach, and if you are looking for someone to chat with, there are usually a good group of people sitting at the bar.
Kasje has different options for bungalows as well depending on your needs.
All in all, a very nice place to stay on Gili Air.

Room Tip: The rooms at the back are away from the main public walkway and the bar and are therefor quieter at...
See more room tips
  • Stayed May 2012, traveled solo
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Levi, Finland
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
5 of 5 stars Reviewed December 3, 2012

We were supposed to stay in Star Bar just a couple of days but we got stuck there thanks for great location, friendly staff and positive atmosphere! Rooms were nice and prices are reasonable. Nice beach for snorkling and great food made our holiday also even better, thanks guys, we will definitely come back some day :)

Stayed October 2012, traveled with friends
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StarFish84
1 review
5 of 5 stars Reviewed December 2, 2012 via mobile

I thoroughly enjoyed my stay at star bar and bungalows. The staff, rooms, food everything was perfect for my weeks stay on Gili Air. The location is amazing right on the beach and I would definitely return and stay here again.

  • Stayed September 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed December 1, 2012 via mobile

I stayed here with my partner in November and had an absolutely brilliant time. As soon as we arrived we knew it was going to be a fab holiday with big smiles and greetings from the staff. This great service only continued throughout our stay with excellent food in the bar at an affordable price similar to the rest of the island. The rooms were very clean and maintained well every day. The atmosphere of this place was just lovely and I'll definitely be back to visit the star bar. Thanks guys for a great time!

  • Stayed November 2012
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Sirkka, Lapland, Finland
1 review
5 of 5 stars Reviewed November 30, 2012

I spent many weeks on Star Bar Gili air just because the exprerience was so positive! Had some nice drinks and good laughs by the bar. :) Breakfast was really good, I ate it everymorning! Room was clean and decorative. Had amazing time in there and when I return I will go straight to the bar, Star bar of course! ;)
Thanks, store the minttu cool for the next time! :D

  • Stayed July 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Star Bar and Bungalows

Address: Gili Air, West Nusa Tenggara West Nusa Tenggara, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Air
Amenities:
Bar / Lounge Beach Free Breakfast Restaurant Room Service
Hotel Style:
Ranked #14 of 48 Specialty lodging in Gili Air
Price Range (Based on Average Rates): $
Official Description (provided by the hotel):
Star Bar and Bungalows opened in July 2010 and is one of the newest resorts on Gili Air. We provide accommodation, food from our restaurant, bar, bakery and activities.Star Bar and Bungalows offers 6 rooms with different standards. All rooms and bungalows are situated near the beach, beautifully surrounded by gardens filled with tropical flowers and trees. Each room is complete with their en-suite bathroom with a western toilet and shower, and a balcony with a hammock. ... more   less 
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Also Known As:
Star Bar And Bungalows Gili Air, Gili Islands

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