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“Late cancellation” 1 of 5 stars
Review of Villa Casa Mio

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Villa Casa Mio
Gili Air Lombok Indonesia, West Nusa Tenggara, Indonesia (Formerly Casa Mio Villas)   |  
Hotel amenities
Surrey
Reviewer
4 reviews 4 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
2 helpful votes 2 helpful votes
“Late cancellation”
1 of 5 stars Reviewed April 29, 2013

We booked for 5 nights at Villa Casa Mio, 2 weeks ahead of our arrival. The day before we were due to arrive we got an email from Agoda to say the resort had mistakenly accepted our booking and in fact they were full. As we were already on holiday, it was pure luck that we checked emails. The late notice meant that we battled to find alternate acceptable accommodation. Very disappointing.

Stayed April 2013, traveled as a couple
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MioCasa, Owner at Villa Casa Mio, responded to this review, May 9, 2013
Dear valued guest:

Thank for your booking via Agoda,we are sorry for the inconvenience of the error cancellation caused by Agoda's over booking.
Actually the room you booked is still secured and reserved for you.

Thank you again and wish to serve you soon in the future.

Best Regards
Casa Mio Management
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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91 reviews from our community

Traveler rating
    55
    21
    8
    2
    5
See reviews for
13
55
6
Business
0
Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (19)
Date | Rating
  • Chinese (Simplified) first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Any
English first
new york city
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed April 28, 2013

I had a wonderful stay at Villa casa mio. I stayed in both the smaller ocean breeze villa and a larger ocean hut. Both were spacious and clean. Kind staff and very accommodating food prep options (gluten free waffles and pancakes for breakfast). Huge inclusive breakfast options. NIce fresh water pool with oceans views. Great sunsets. There is a better swimming beach in front of Scallywag's restaurant, but that is less than a ten minute walk. Hot water showers, strong AC if you need it and movies provided for rainy days. Highly recommended.

  • Stayed April 2013, traveled solo
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MioCasa, Manager at Villa Casa Mio, responded to this review, May 10, 2013
Dear Marianna:

Thank you for this lovely review,healthy food is not easy to get on gili island due to the limited natural resource,but we are working hard to keep the service level,and we are glad to have you stay in gili air with us.

Thank you and best wishes for you.

Richard
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sydney, Australia
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
5 of 5 stars Reviewed April 23, 2013

Spent 5 nights at Casa Mio over Easter 2013 and we really enjoyed staying here. We spent 2 nights in the Ocean Breeze hut and 3 nights in a Beach House hut (it was empty so they offered us to switch for a few nights). Both were fine, the Ocean Breeze is smaller but a little quieter in the back. I was happy with both lodging types.
We liked staying on the western side of Gili Air. It is a short walk to the other side of the island. This side of the island was quieter. Nice sunsets as well, if you prefer sunsets over sunrises on the other side of the island.
The staff were very friendly and the food was really good. We could have easily never left and spent our entire time there. It was easy to rent bikes and explore the island though.
Pool was also nice. The one negative was the beach which was on a shallow reef with lots of coral. Enjoyable to relax at but not great for swimming. Snorkeling was better on the east side of island than on the west side. Would definitely come back again.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Jakarta, Jakarta Raya, Indonesia
Reviewer
3 reviews 3 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
4 of 5 stars Reviewed April 3, 2013

Me and my husband are very happy to spent 4 days for our honeymoon in this romantic villa. The beautiful view of the island and the lovely services from the villa management and the treat that they gave to us was awesome. It's made us feels like in Paradise. The lantern wishes in our last night is a wonderful surprise from the management. Hopefully, we can go back to the island and stay in Casa Mio with our children for next holiday.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
berkshire
Senior Reviewer
7 reviews 7 reviews
6 hotel reviews
Reviews in 7 cities Reviews in 7 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed March 26, 2013 via mobile

We just had a 5 day stay here and loved every minute. The breakfast on the beach every morning was just fantastic, the pool area was lovely and peaceful, the staff (especially meng) were brilliant and the food was excellent. The hotel is a 5 min walk from the harbour although horse and carts are readily available (we haggled to 50,000 rph for 2 of us). We took a walk around the entire island and have to say that the casa mio definitely looked the best. The owners were so lovely and treated us like guests rather than just people staying at there guesthouse. We initially stayed in the small ocean breeze hut and was happy with it, clean, comfortable with a nice outdoor shower area. We were then lucky enough to be upgraded to the larger huts and these were lovely. The decor is typical quirky Asian style with plenty of room. Go!

  • Stayed March 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hongkong
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed January 28, 2013

We stay in January for 8 nights in Casa Mio and we not want miss a single one. Casa Mio is a small resort with 4 bungalows and a restaurant. The sevice is great, the manager and staff all times care for your wishes. The bungalows are clean and the food in the restaurant is great. There is no buffet breakfast which is ok because what you can select on the menu is enough and fresh. Casa Mio is not in the center of Gili Air which mean you need to walk arround 10min to get there. Therefor it is quiet and you can enjoy the sunset what is on the other side from Gili Air not possible. Thank you Tanya and team for this wonderfull days.

  • Stayed January 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Senior Reviewer
10 reviews 10 reviews
4 hotel reviews
Reviews in 6 cities Reviews in 6 cities
14 helpful votes 14 helpful votes
5 of 5 stars Reviewed January 18, 2013

I was lucky enough to be here for my 30th birthday and felt very well looked-after by the staff there, who had tried their hardest to accomodate my partner's email request to greet me with flowers, wine and birthday cake! It was delightful to have them sing to me with the guitar accompaniment in Balinese style "happy birthday"!
The bungalow was really lovely and we felt very spoilt to have a double bed each under the mosquito nets (we stayed in Evening Star), and the outdoors bathroom was fabulous - felt great to felt the air on your skin as you showered.
The sunsets from the beach bar/restaurant were stunning, and the different areas to relax in to watch it were very comfortable and lovely.
The staff at the resort were some of the friendliest I have met in various accomodation across Bali and were incredibly supportive when all of the fast boats were cancelled due to extremely high waves/bad weather conditions.
The breakfasts were also great - although they did not include indonesian food, they were "all-you-can-eat" and contained lots of choice.
The resort was only 5 minutes away by cidomo, but it was a very pleasant 15-20 minute walk to the main village, with only a small proportion of this being dark at night and therefore requiring a torch.
I had a fabulous time here and would love to stay here again as I felt that I didn't reap all of the benefits of the place as I was diving each day!

Room Tip: Evening Star has two double beds instead of just one.
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  • Stayed January 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Casa Mio

Address: Gili Air Lombok Indonesia, West Nusa Tenggara, Indonesia (Formerly Casa Mio Villas)
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Air
Amenities:
Bar / Lounge Beach Free Breakfast Free High Speed Internet ( WiFi ) Children Activities ( Kid / Family Friendly ) Restaurant Room Service Swimming Pool
Hotel Style:
Ranked #9 of 60 Specialty Lodging in Gili Air
Price Range (Based on Average Rates): $
Number of rooms: 4
Official Description (provided by the hotel):
Tropical Hideaway with modern comfort ... more   less 
Reservation Options:
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Also Known As:
Casa Mio Villas Hotel Gili Air
Villa Casa Mio Gili Air, Gili Islands

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