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“Good Place with room for improvement” 4 of 5 stars
Review of Villa Bulan Madu

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Villa Bulan Madu
PT. Bulan Madu, West Nusa Tenggara, Indonesia   |  
Hotel amenities
Stuttgart, Germany
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
“Good Place with room for improvement”
4 of 5 stars Reviewed March 2, 2013

As we are no backpackers we were looking for a comfortable place to stay which was not that easy to find.
First of all note that you don't and shouldn't book more than the first night in advance if you are travelling off season as we did.
You get much better prices by just showing up at the hotel and asking for a room.
Also be sure that you book your speedboat ticket with someone you trust as public prices are way more you have to pay.
A return ticket should not cost more than 65$ with Speedboat from Padang Bai to any of the Gilis including pickup from all know tourist areas.
Back to topic:
The Hotel which consists of several really big Villas is on one of the biggest areas I have seen on the island. Very well maintained and owned by a German.
The standard of the Villa resort is like a good 3* Hotel which is top line on this Island.
Service and Staff is very good, everyone was really nice and took care of anything we need.
It was a pity that the owner didn't even say Hello although we were in contact by Email beforehand and he passed by us 2 times in the restaurant before we knew it was him.
I think it makes a difference if the owner just shows some interests in in guests especially as we were only 1 of 2 guest couples...
Anyway the bungalow (No. 3) had a beautiful outdoor bathroom. The bungalow itself was so big that you felt almost a bit lost. Strange enough that there was no table with chairs in there or on the terrace where you could sit down and eat something (like breakfast which they offer to bring to your room). And its almost impossible to cool down the room to a nice temperature without having the AC running 24h.
Its very quiet there, you won’t hear anything but nature and of course the prayer at 5 am which I even couldn’t “switch off” using ear plugs. Well you get used to it.
Small things like giving the staff new company t-shirts (the looked awful) would be a nice moce from the management.
Overall we would probably come back here if we would come back to Gili Air which we won’t I think. Its nice to be here, very chilled out and relaxed. Snorkeling of the beach was very disappointing which one of the reasons we came here. Maybe its because of last weeks of rainy season. Asked other beach snorkelers but it seems like most of the corals in a reasonable distance from beach are dead.

  • Stayed February 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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73 reviews from our community

Traveler rating
    41
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    11
    6
    3
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4.5 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (8)
Date | Rating
  • English first
  • French first
  • German first
  • Russian first
  • Spanish first
  • Any
English first
Sydney, New South Wales, Australia
Senior Reviewer
7 reviews 7 reviews
1 helpful vote 1 helpful vote
5 of 5 stars Reviewed January 13, 2013

Gorgeous villa's with spacious, clean and beautifully appointed rooms, a wonderful outdoor bathroom and inviting day beds throughout. Fresh water (everywhere else is mixed salt and fresh), aircon and room service and the best part, very close to the Day Spa! The girls in the spa are wonderful, friendly and have the best hands on the island! They will take away your aches and pains and ensure you walk out of there on a cloud!

Surprisingly inexpensive for what is on offer, the best thing about our stay has to be the people, all the staff were WONDERFUL! Caring, considerate and attentive service was above and beyond most restaurants and Stephan the Bavarian owner is an absolute delight! He regales stories of a much quieter island (35 years ago) and his efforts to assist the community and promote an environmentally responsible island are substantial! I felt proud to be acquainted.

I could not recommend Bulan Madu more highly!

Room Tip: Villa 14 is great for a romantic getaway!
See more room tips
  • Stayed January 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Pitea, Sweden
Senior Reviewer
7 reviews 7 reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed November 15, 2012 via mobile

We stayed two nights here. We read that this was a good place for honeymooners. But.. The bungalows were so warm that we couldnt sleep. We changed to a different hotel. There was one aircon, but that was absolutly not enough. One from the staff said that he would talk to the boss about it.
The wifi did not work at all.
Shower and bathroom is outside.
This place is also a lot more expensive than other facilities on the island.

  • Stayed November 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Vienna
Reviewer
4 reviews 4 reviews
Reviews in 3 cities Reviews in 3 cities
3 helpful votes 3 helpful votes
5 of 5 stars Reviewed September 27, 2012

My wife and I had a very pleasant and wonderful stay at Bulan Madu last week (September 2012)! We were given a hearty welcome, the bungalow we stayed in exceeded our expectations. A spacious villa with an "open-air-bathroom" as highlight. Beside the minibar A 19-liter tank with free drinking water was provided, air-condition and ventilation system worked without any problems.
The staff was very friendly and courteous! Conversation with the owner was very interesting and pleasant, all in all we felt as "familily members" at Bulan Madu.
As divers we didn't spend too much time on the beach, but we enjoyed this time as well, especially the friendly service of the staff.
Last but not least I have to point out the island's best grill master - the "Captain" gave us incredible culinary moments! Throughout years of travelling I've never been served such delicious fish and seafood as in the beach restaurant!
Concluding I can warmly recommend Villa Bulan Madu and we are looking foreward enjoying the familiar atmosphere on Gili soon again.

  • Stayed September 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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London
Senior Contributor
35 reviews 35 reviews
25 hotel reviews
Reviews in 25 cities Reviews in 25 cities
38 helpful votes 38 helpful votes
2 of 5 stars Reviewed September 16, 2012

Our impression of this hotel was similar to that of Gili Air in general: disappointing! Though the rooms are spacious and the gardens pleasant, there appears to be a lack of recent upkeep. There is also no sea view at all from the rooms, though the website says otherwise.

We were in the room closest to the beach, and it was quite noisy - there was construction work on a new building just behind the room, minor mainteance work taking place in the hotel close to the room, and an area where all the staff sat and chatted right by the room. We asked to move and the staff seemed completely uninterested. We were told we could pay an extra 40 Euro (on the top of the already extortionate 120 Euro we were paying) to move to a room further back. Any hotel charging these rates should apologise and move us to a quieter room with no further charge. This is particularly so given that most of their rooms were empty. We asked to speak to the owner (who the reviews have described as being so nice and helpful) and he refused to talk to us. We paid the extra money as we hate being woken by noise, but were woken up at 6am anyway by the construction next door. We left that morning.

Overall, this place is vastly overpriced compared to every other place on the island (and we went and looked at many of them on the afternoon we were there!). True the rooms are big, but there is no sea view, no service, and lots of noise. We find the large number of positive reviews on TA highly dubious.

  • Stayed June 2012, traveled as a couple
    • 1 of 5 stars Value
    • 2 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tilburg, The Netherlands
Contributor
19 reviews 19 reviews
14 hotel reviews
Reviews in 14 cities Reviews in 14 cities
8 helpful votes 8 helpful votes
2 of 5 stars Reviewed September 13, 2012

We had big expectations when we arrived at the Bulan Madu Resort. It was supposed to be a paradise for which we were ready to pay more than we would usually pay (the room was 1 milllion IR). Unfortunately the service is not of very high quality. The villa itself was ok, spacious, rather clean (with fresh and hot water). We did not have a proper sheet on our king-size bed but 2 small pieces of sheets under which we were supposed to sleep. The wifi did not work on my Android-phone. The masks and vins for snorkelling which the hotel rents were extremely old and looked more like toys than decent snorkelling gear (it is not a complimentary service and I had to get out of the water 3 times exchanging the masks!). For breakfast we asked tea and fresh juice without sugar/syrop added - we got cold water in a dirty thermos can and sweetened juice.
In the evening there was some loud music from the village on the other side of the island. The receptionist informed us that he did not know what was going on and that this was the first time he heard any music.
After 1 night we decided to move elsewhere.

  • Stayed September 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
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Perth
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 5 cities Reviews in 5 cities
3 helpful votes 3 helpful votes
4 of 5 stars Reviewed September 6, 2012

Im just reviewing the restaurant, not the rooms..
I really have to say, that the villa Bulan Madu- restaurant was the first on gili air, which didnt give me a stoumachache lol. Seriously, the stuff is just too friendly, other than in a couple of gilis places.
The food of course was really yummy and the prices are not too high! All in all a really good place to grab a good dinner!

  • Stayed September 2012
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Villa Bulan Madu

Address: PT. Bulan Madu, West Nusa Tenggara, Indonesia
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Air
Hotel Style:
Ranked #18 of 70 Specialty Lodging in Gili Air
Price Range (Based on Average Rates): $$
Number of rooms: 5
Reservation Options:
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Also Known As:
Villa Budan Madu Hotel Gili Air
Villa Bulan Madu Gili Air, Gili Islands

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