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“Honeymoon” 5 of 5 stars
Review of Hotel Vila Ombak

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Hotel Vila Ombak
4.0 of 5 Hotel   |   Gili Trawangan Island [Desa Gili Indah] | Lombok, West Nusa Tenggara, West Nusa Tenggara 83000, Indonesia   |  
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Ranked #13 of 19 hotels in Gili Trawangan
Pucon, Chile
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
“Honeymoon”
5 of 5 stars Reviewed September 10, 2013 via mobile

We stayed at this hotel for 6 nights for our honeymoon. As soon as we arrived we got upgraded and the room had been beautifully decorated outside with flowers for us. The attention to detail was fantastic. This place was the highlight of our honeymoon. The hotel, the island, the people were all amazing. We thought the staff were fantastic, attentive but not obtrusive. The breakfast was delicious. Fair enough it may have seemed a bit chaotic but that added to the character of the place. It was great to have the hustle and bustle as there is nothing worse than eating breakfast in a silent room. The food on the nighttime was the best on the island.
All in All we would come back here anyday. Thank you to all the wonderful staff who work day in and day out just to ensure the guests who stay here have a fantastic time.

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (102)
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Hertford Hertfordshire UK
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
3 of 5 stars Reviewed September 9, 2013

I have given this an average because it falls below very good in some ways. It was certainly an experience as we lived in a traditional indonesian style house. To be fair an upgrade could have been on offer but initially we thought it would be an exciting experience and to be fair it was. However!!! The outside bathroom had the worst toilet I have encountered in a "hotel" -and its Indonesia so insects were a constant! Ants and cockroaches so not for the fainthearted. Also there was a rule of no food or drink bought in from outside and the staff were watchful so i felt although I had bought a holiday there were some rules to be obeyed! I would agree that the gardens are lovely and also that the pool area is run down but the island is beautiful the staff at breakfast friendly and the food very nice!

Room Tip: Dont go for the basic!
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  • Stayed September 2013, traveled as a couple
    • 2 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 3 of 5 stars Service
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Hertford Hertfordshire UK
Senior Contributor
47 reviews 47 reviews
25 hotel reviews
Reviews in 29 cities Reviews in 29 cities
51 helpful votes 51 helpful votes
5 of 5 stars Reviewed September 9, 2013

Ssecond time at the Santrian and thought it even better than before! Staff friendly and helpful. The facilities are very good and kept in good order! It is a peaceful oasis with busy Sanur right outside the magnificent entrance! The breakfast buffet is really good! For anyone looking for a hotel in sanur this place I recommend!

  • Stayed September 2013, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Jakarta
2 reviews
Reviews in 2 cities Reviews in 2 cities
5 of 5 stars Reviewed September 9, 2013

I am speechless :) booked for 1 night stay and ended up staying for 3 nights. My room location was right in front of the swimming pool, cozy room and very cool outdoor bathroom. Hotel staffs were very helpful and friendly. Had a very great time indeed. Breakfast was just so so though, but dinner was awesome with huge selection of fresh seafood. Just a bit of moldy smell in the room, but well I guess it is one of the risk of having traditional roof tile. Housekeeping team should work extra for this. A bit of a hassle when we try to book for a snorkeling trip. Overall, I LOVE IT... Will be back for sure.

Room Tip: The traditional hut just in front of the swimming pool is the best one IMO
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  • Stayed October 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Singapore, Singapore
Contributor
18 reviews 18 reviews
10 hotel reviews
Reviews in 13 cities Reviews in 13 cities
24 helpful votes 24 helpful votes
5 of 5 stars Reviewed September 8, 2013

Stayed one night on the awesome island of Gili Trawangan. we were given good welcome and a unique welcome drink. since the room was not ready they put us on a better newly built cottages which had a huge swimming pool with bar. It was a small stroll to the beach which had huge bean bags to sit. Very happy for the price we had paid.

  • Stayed July 2013, traveled with friends
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Kuta, Indonesia
1 review
1 helpful vote 1 helpful vote
1 of 5 stars Reviewed September 7, 2013

I stayed for 2 nights with some family visiting us from Australia to celebrate my 40th birthday and chose what I thought was a 5 star resort, but turned out to be a 2 star. The photos on the website are either photoshopped, or taken when the place was first built. It is very run down and needs a lot of maintenance. The pool is smaller than shown in photos and very dirty. I am covered in sores and rashes. The buffet breakfast was good but the staff very unhelpful and poor service. The room was clean except for the bedhead which is full of dust/cobwebs. The paint on the bathroom walls is falling off. The floor floods when having a salt water shower which I wasn't told about, you can have fresh water under a little tap or out of the urn. The railings on the stairs are full of termites and rotton, very dangerous. You can't sleep at night for the bars nearby are blasting music all night. On our last day/night they had a members only function/pary and closed the beach so guests could not use, but you can't swim there anyway as full of coral. That night they had a band belting out music until 2am with no regards to the guests staying. Definately not value for money and overpriced. I am very disappointed and will not be back.

  • Stayed September 2013, traveled with family
    • 1 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Utrecht, The Netherlands
Senior Reviewer
6 reviews 6 reviews
3 hotel reviews
Reviews in 4 cities Reviews in 4 cities
3 of 5 stars Reviewed September 7, 2013

We stayed here for 4 nights last August. Welcome at the reception could be more personal, you can notice it is a big hotel.
The gardens are beautiful and the rooms was quite nice.
Breakfast was fine.
The pool area was a bit disappointing, there was no nice atmosphere and it was not at all as beautiful as on the pictures.
We did not really like the service, most people are friendly but nobody really talks to you, it is all not very personal. After traveling Bali for 3 weeks we were used to the warmth and enthusiasm that was missing a bit here.
The hotel is also much too expensive, I would not say it is worth the price, there must be much better for this kind of money.

  • Stayed August 2013, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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Additional Information about Hotel Vila Ombak

Address: Gili Trawangan Island [Desa Gili Indah] | Lombok, West Nusa Tenggara, West Nusa Tenggara 83000, Indonesia
Phone Number:
Location: Indonesia > West Nusa Tenggara > Lombok > Gili Islands > Gili Trawangan
Amenities:
Bar / Lounge Beach Beverage Selection Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities ( Kid / Family Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#3 Spa Hotel in Gili Trawangan
#3 Luxury Hotel in Gili Trawangan
#8 On the Beach Hotel in Gili Trawangan
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Hotel Vila Ombak 4*
Official Description (provided by the hotel):
Hotel Vila Ombak, the first international hotel on the magical island of Gili Trawangan, is a place that balances the comforts of first class accommodation with the natural beauty that surrounds.The Hotel Vila Ombak features the traditional building style of Lombok, and its neighboring islands, to blend harmoniously with the island's landscape.Hotel Vila Ombak is the winner of World Travel Awards as the Indonesia's Leading Hotel 2012, Indonesia Travel & Tourism Awards as Indonesia Leading Island Resort - Lombok 2013, and World Luxury Hotel Awards 2013 as the Indonesia Leading Hotel 2013. ... more   less 
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Also Known As:
Vila Ombak Hotel
Vila Ombak Gili Trawangan
Hotel Vila Ombak Gili Islands/Gili Trawangan

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