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“Great experience” 5 of 5 stars
Review of DSM Dive Gili Diving Center - Gili Trawangan

DSM Dive Gili Diving Center - Gili Trawangan
Jalan Gili Trawangan, West Nusa Tenggara, Indonesia
+62 818-0577-1426
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Type: Water sports, Adventure
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Owner description: DSM Dive is a 5 Star IDC PADI & FFESSM international Dive Resort located on Gili Trawangan's main beach, chosen for its picturesque and friendly "local living" experience, and of course, its spectacular natural environment and beaches. The friendly staff at DSM Dive will gladly offer you a wealth of information on any questions you may present, such as local accommodation, restaurants, activities, night life etc.. Our instructors have dived all around of the world. We are proud to our local and western Staff using multilingual as French, German, Spanish, German Japanese, English. The French safety, ambiance & knowledge will bring you to an incredible training or fun diving experience.Come And get some news for taking the Gopro Challende with DSM DIVE.
Useful Information: Activities for older children, Lockers / storage
Perth, Australia
1 review
1 helpful vote 1 helpful vote
“Great experience”
5 of 5 stars Reviewed October 7, 2013

We chose DSM Dive Gili to introduce our daughter to diving as a Padi 'Bubblemaker'. She is only 8, but a very accomplished snorkeller and has been very keen to get diving with us. The centre was equipped with child sized gear, and William was great with her - he showed her all the basic hand signals, and made sure that if anything happened to him, she would be safe. I felt that she was completely safe in his hands, and he was in physical contact with her the whole time she was in the water. Although she made things a bit difficult by wanting to do things her own way, he handled her very well. They never went deeper than 2-3 m, but she saw plenty of coral and fish, and even some turtles which she was thrilled about. William was also happy to have us snorkelling around above her, so we could watch and take photos. All in all it was a great experience for her first ever dive. Thanks a lot to everyone at the dive centre who gave her the chance to try diving!

Visited September 2013
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
william b, Manager at DSM Dive Gili Diving Center - Gili Trawangan, responded to this review, November 29, 2013
Hello Lisa

Thanks a lot for your comment and support.

It was an amazing day for all of us and thanks a lot for trusting our company for the Bubblemaker.

As mentioned we have all junior gear available and baby tank for all body sizes.

We tried our best to satisfy all our guests.

Thanks a lot and hope to do in 2 years the OPW with your daughter.
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246 reviews from our community

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Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Indonesian first
  • Italian first
  • Spanish first
  • Any
English first
Trento, Italy
Senior Contributor
34 reviews 34 reviews
4 attraction reviews
Reviews in 19 cities Reviews in 19 cities
33 helpful votes 33 helpful votes
“Very good "discover diving" experience”
4 of 5 stars Reviewed September 9, 2013

As a traveler that frequently visits sea paradises but had never dived before, when on Trawangan I decided to try scuba. DSM was recommended to me by a friend, and I was happy he did.

After having me watch the PADI introductory video, the instructor gave me the basic lessons for underwater communication (gestures), common exercises, etc. as if I was going through the certification process. We then went out with the boat and tried all the exercises at 1m depth. It was just me, the instructor and an expert friend of mine, so I felt completely safe even when we slowly begun diving further below. Even if the dive site was for total beginners, I managed to see lion-fish, turtles, clownfishes and lots of other fauna and corals.

I could even forget that I needed glasses as the diving provided me with a mask with prescription lenses.

At the end of the dive, which was 40m long, the instructor had some trouble with his air and had to share with my friend. No trouble at all, but I couldn't help but wonder if their equipment needs some extra maintenance.

Cost was about 40€.

Visited September 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
william b, Public Relations Manager at DSM Dive Gili Diving Center - Gili Trawangan, responded to this review, November 29, 2013
Dear Sbrombo


Thanks a lot for your comment and support and thanks again to your friend for the recommendation.

It was a very good day for all of us and thanks a lot for trusting our company for your course.

As mentioned we have new gear regulator and educational material available in nearly all language
We also have 2 glasses masks. This is just an extra service provided for our guests!.

We tried our best to satisfy all our guests.

Thanks a lot and hope to see you soon around Lombok.

DSM Team
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Melbourne, Australia
Top Contributor
88 reviews 88 reviews
39 attraction reviews
Reviews in 43 cities Reviews in 43 cities
90 helpful votes 90 helpful votes
“Best staff in the dive business on Gili T”
5 of 5 stars Reviewed September 4, 2013

We completed our OW certification here after doing the confined water at DSM Dive Lombok. Bryoni was great on the first dive and we felt safe and well looked after. The rest of our dives with Lily were fantastic also - all staff were really professional and great fun to get to know.

William who runs the show is focussed on getting customers but you don't see a lot of him after that. This isn't a problem because you will be very well looked after by the rest of the crew. The gear is ok quality and the dive sites are brilliant.

We were really glad we chose DSM dive as they accommodated our specific needs. It was a bit disappointing not to receive a certificate of temporary certification card or something at the end of the course but at least Lily bought us a drink - thanks again Lily.

To all at DSM Dive, we wish you all the best and hope to see you again soon.

Tom and Anita.

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
william b, Guest Relations Manager at DSM Dive Gili Diving Center - Gili Trawangan, responded to this review, November 29, 2013
Dear Tom

Thanks a lot for your comment and support .

We will transfer your support to Bryony and All others staff.

It was a very good day for all of us and thanks a lot for trusting our company for your course.

As mentioned we have new gear regulator and educational material available in nearly all language.

We tried our best to satisfy all our guests.

Thanks a lot and hope to see you soon around Lombok.

DSM Team
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London, United Kingdom
Senior Reviewer
8 reviews 8 reviews
Reviews in 7 cities Reviews in 7 cities
5 helpful votes 5 helpful votes
“Hardly 5 star”
1 of 5 stars Reviewed August 26, 2013

Disappointing experience with DSM in very busy period on the island.

The good:
- Diego - very helpful, works hard for his clients even if he is a bit of a lone voice at times.
- Boat crew - knowledgeable and friendly and provided us with the only transport from Teluk Kode to our accommodation - thanks for the ojek experience.

The bad:
- Disorganised, took on too many divers and then did not have enough gear (in our case: weights), so we ended up hanging around for two hours before our dive.
- No ownership of problems - only blamed others.
- No roll calls on or off the boat
- No briefings of the dive sites
- No current checks prior to diving
- No safety briefing about the boat

PADI 5 star??? hmmmm....

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“A-M-A-Z-I-N-G DIVE-CENTER!!!”
5 of 5 stars Reviewed August 14, 2013 via mobile

My brother and i had a veryvery good time there..i had a DSD program with just 48$ . (Puri Bunga) accomodation,(MPV car and boat to the gili) transportation,etc.you don't have to worry about the crew/staff ,they were all well-organized,polite. The instructor and manager (Diego) was born to be a gifted divemaster. He such a kind person,makes us addicted to dive,care about everything starts from head to toe,he also nice to talk .The local guide (Zein) was also nice. We are satisfied by DSMDive what offered and gave to us. Such as the accomodation,transportation,a fantastic and beautiful dive site and everything about diving. I really recommend DSMDive to be a diving center to dive!

Visited August 2013
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
william b, Public Relations Manager at DSM Dive Gili Diving Center - Gili Trawangan, responded to this review, August 17, 2013
Dear rifqimufid

Thanks a lot for the review and yes , as exclusive partner with the Puri Bunga , you got a beauutiful package. Just to precise, you did a DSD and then A DSD 2 for approximativaley 47 USD . (as member a GIDA, we respect the price agreement even on Lombok.

Thanks to support the manager in charge on Gili (Diego) and he continue to do, like all the staff, the best for a maximum satisfaction.

Thanks again and hope to see you there soon.

DSM TEAM
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