We originally chose the Thomson Gold hotel but changed our minds and booked Ereso as it was rated #1 on Tripadvisor. We have always valued Tripadvisor reviews but for this hotel we feel they are over the top, even misleading and not our take on it all. We are not moaning or deliberately trying to be negative, just honest.
Mateo seemed to lead the animation team and at best he was irritating, with the same lame, corny, tedious, annoying 5 or 6 meaningless catchphrases delivered with a camp upper-class accent. He tried to get at least 1 catchphrase in every sentence so it was like groundhog day for 7 days, childish and irritating beyond belief. The P.A. system was very loud and if you wanted to escape the animation team and go for peace & quiet to the sun-terrace, think large back yard, no pool, no bar, no furnishings or comfort.
On the whole there was not enough sunbeds and quite a few were broken. There was a ridiculous queue at 9.00am for people awaiting the doors to open and put their towels on sunbeds then go out for the day and reappear later. On our first day we arrived at 11.30am and there were no sunbeds left so we had to sit on white plastic chairs.
The food was ok, we didn't starve but then again we weren't excited about meal times, just a typical 3* all inclusive. Oh, and expect to see shorts, flip flops, football tops, vests and lots of flesh on view for breakfast lunch and dinner.
The evening entertainment was a kiddies disco every night from 8.00 - 10.00 followed by what was supposed to be adult entertainment. Our 7 acts were a parrot show, 2 circus type acts, dancers, a drag act, a singer & a rock duo. We saw the singer & rock duo which were quite good but the other 5 were not what we would enjoy as entertainment.
The bar staff were efficient, no queues but no cocktails either, even if you wanted to pay for 1 outside the AI.
We didn't think the hotel was spotless, there was dust & fluff under our bed and hair from the previous occupants all over the bathroom floor. We didn't see anyone doing anything over & above their normal hotel duties. The rooms were basic with no hairdryer or fridge and air-con on a timer.
Jamie the First Choice rep was very approachable and was knowledgeable about Es Cana & Ibiza. He was a nice genuine lad who was keen to ensure we were well looked after & enjoyed our holiday.
Es Cana is a cracking resort with lovely bars & restaurants, beautiful sea & beaches and a great bus & ferry service. We will return to the resort but not this hotel.
Some reviews have indicated that this hotel should be more than 3* but don't be mislead. It is an average 3* and nowhere near 4*.
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.