Booked as a last minute new year break. Having always wanted to visit this hotel and been unable to justify the expense in high season we booked a four night stay over New Year at a more reasonable rate (still pretty expensive compared to other Ibiza hotels)
We have been to Ibiza more than 20 times and stayed in a variety of hotels and locations from budget to 5 star. El Hotel was to be honest the most disappointing experience I have had in Ibiza.
The rooms were tatty, cracks in walls, chipped furniture and fittings, warm minibar. It felt like an old hotel which had been painted white with some ikea furniture added.
The rooms all have solid floors and you can hear every noise from the rooms above, chairs scraping, high heels, mimi bar and cupboards opening and closing. Plus people talking in corridors and in balcony all night. Really not 5 star at all.
There was no room service available on New Year's Eve when we wanted a snack on returning from an evening out (advertised as 24h)
In addition they tried to overcharge me on check out and had no record of my deposit plus tried to charge additional items charged to my room from the Bar, which were nothing to do with me. The front desk did eventually sort this out well however.
There is just no atmosphere, considering we were there over new year it felt sterile and soulless.
Nice staff on reception were the saving grace and are the reason that I have scored the hotel 2stars rather than 1star.
I recommend the Es Vive instead for a hotel with atmosphere, similar (but smaller) rooms, at half the price.
- Official Description (provided by the hotel):
- An urban hotel with its own spirit, were the most demanding guests can be witness of a unique fusion between entertainment, fun and comfort with an exceptional personalized service, whilst they submerge themselves in quality and the everlasting Pacha essence ... more less
- Reservation Options:
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- Also Known As:
- El Hotel Ibiza
- Hotel Pacha
- Pacha Hotel Ibiza
- El Hotel Pacha Ibiza/Ibiza Town