I was due to stay at Nautico Ebeso Hotel in August 2013 and made a booking direct with the hotel on 12th January 2013. They took a deposit of €236 (about £200). I checked their cancellation policy before booking which says "In the event you were obliged to cancel seven or more days before the arrival date, all payments shall be reimbursed in full." I cancelled my booking on 17th January 2013 via email direct to the hotel. I heard nothing, even though I sent several emails. I finally got a reply on 10th February 2013 saying they would refund my deposit shortly. Fast forward to today, 4th April, and I have still not received my deposit, having called and sent numerous emails. I have checked my card to make sure it has not been refunded and it has not.
Do not book this hotel as you will not get your deposit back if you need to cancel.
- Official Description (provided by the hotel):
- Location The Nautico Ebeso has an enviable location right on the promenade which runs alongside the beach at Figueretes. It has great views of the coastline and sea across to Formentera Island and is close to a good selection of bars, restaurants and shops. Even better it is only a 600 metre stroll to the hustle and bustle of cosmopolitan Ibiza town with its famed nightlife and port-side market.AccommodationAll of the chic, modern rooms are decorated in a cool minimalist style with muted tones and a feeling of uncluttered space. With air conditioning, LCD TV 32" and a walk in shower, the rooms are equipped for the 21st century's Ibiza visitors.FacilitiesThe 'pool with a view' is just across the promenade where sun worshippers can enjoy the Mediterranean seascape, or, for some aerobic exercise there's a gym with a good selection of exercise machines to work off those Ibiza excesses. The bar and lounge is an oasis of chill fashioned in the Balearic Bali way - cushions, cane and loungers - which whispers 'relax' to guests. Spa, Fitness center, jakuzi, massages wellness and beauty. Pool concierge. International kitchen and snacks in the cocktail bar.ClienteleSimply because of its style, up to the minute facilities and position, the Nautico Ebeso is most popular with couples or friends who like its beach-side location, proximity to bars and restaurants and of course, Ibiza town. It provides modern four star accommodation and a relaxing environment on a busy island. ... more less
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- Also Known As:
- Hotel Nautico Ebeso
- Nautico Ebeso Ibiza Town
- Nautico Ebeso Hotel Ibiza/Ibiza Town