My overall rating reflects the character of this hotel, the quality of the room and amenities, the staff, and the location.We stayed for one night on our way to our week long holiday in Formentera. The driver for the hotel met us at the airport and took us to the hotel while pointing out interesting facts about Ibiza. When we arrived at the hotel our room wasn't ready (we were early) but they took care of our bags while we had breakfast. Our room was ready within 30 minutes and our bags were already in our room. The room was spacious, romantic, and had everything we needed. The bed was comfortable as were the pillows. The room was very clean. the only negatives we had about the hotel was for the price you would have thought breakfast was included, and the rocks around the pool were very painful. The staff was helpful and a joy to be around. Reading some of the negative reviews my husband and I looked at each other and ask if we were at the same hotel. No problems with wifi in the room, no problems with taxi's, no problems with the staff. Great stay and we will certainly recommend it to others or use it ourselves again for a nice romantic getaway.