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“sorry its late” 5 of 5 stars
Review of Be Live Punta Amer (Adults Only)

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Be Live Punta Amer (Adults Only)
4.0 of 5 Hotel   |   Calle Gregal, 20, 07687 S'illot, Majorca, Spain   |  
Hotel amenities
Ranked #1 of 13 hotels in S'illot
ludlow
Reviewer
4 reviews 4 reviews
4 hotel reviews
17 helpful votes 17 helpful votes
“sorry its late”
5 of 5 stars Reviewed July 3, 2012

i was at this hotel in may for 2 weeks, the food is excellent, the rooms very clean as the rest of the hotel. I have been going to this hotel for over 36 years but since it has been taken over 7 years ago it has greatly improved with spa facilities etc. The manager and staff are so friendly and helpful nothing is to much trouble. The hotel is situated on the sea and is ideal for visiting other intereating places.We have already booked to go back in september.
lesley edwards'

  • Stayed May 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Be Live Punta Amer (Adults Only), responded to this review, July 16, 2012
Dear Mrs. Lesley Edwards, we are extremely happy to know that after so many years of visiting Mallorca, once more you will be staying in our hotel again. Your comments about our facilities and services flatter us and help us to continue to grow; we are pleased that the daily effort of our entire staff to make our guests feel satisfied during their stay is rewarded by your loyalty yet one more time. It is very gratifying that regular guests like yourself, open and friendly people, visit us year after year and become part of our family. On behalf of the entire team of the Hotel Be Live Punta Amer we send you kind greetings and we are already working to try to make your next stay in our hotel as pleasant and fantastic as possible.
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259 people have reviewed this hotel

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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4.5 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (30)
Date | Rating
  • Danish first
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Russian first
  • Spanish first
  • Any
English first
Darwen, United Kingdom
1 review
5 of 5 stars Reviewed June 29, 2012

Me and my wife, both 30yrs old, stayed at the hotel for 10 nights from June 7th 2012. From the minute we walked into reception we could tell it was going to be our sort of hotel. Its a nice, little, boutique style hotel with sharp, modern decor.

The room we booked was a frontal, sea view (well worth paying the extra for, what a view!), standard room. We were fortunate enough to get a corner room on the third floor which meant two floor to ceiling windows/sliding doors which looked out onto the turquoise sea only approx. 20 meters away!
The rooms we're small, yet adequate for 2, modern decor and spotless throughout, and despite the concerns of others about towels/beds not being changed, there is an uncomplicated policy of leaving the towels on the floor or card (provided by hotel) on the bed which will ensure they are changed whenever you desire.

The pool area was also very nice, again modern in style, with plenty of loungers for the number of bathers (could imagine these getting busy july/august), which were very comfortable to lie on. Pool - small but nice temperature for a cool off.

The food, in our opinion, was top notch. Plenty of choice, without being too over whelming. None of the usual trays of slop to be found at budget hotels. Every night a different 'centrepiece' was provided, whether it be beef joint, stuffed pork, roast chicken, all of which we're cooked to perfection.

Drinks, not too badly priced, no more than I would expect to pay and there was plenty of choice of nice wines, cocktails and beers, all served in a very nice bar area which again followed the modern theme of the rest of the hotel.

The staff we're great. All were friendly and helpfull, and despite not all speaking fluently in English, all were perfectly understandable. (and for anyone complaining about language difficulties,we can always try to learn a few of their Spanish words, you are in their country remember!)
There are plenty of bars/restaurants around the hotel and within easy walking distance are two beaches, sa coma and s'illot.
My only two gripes are having to pay 2.5 Euros for the room safe per day (This should be a refundable deposit) and the gym, which I would have liked to use more, was poorly equiped.

In all it was a great stay and a hotel we would happily stay at again, We have already recommended it to people that we know.

Room Tip: Go for a frontal, sea-view, on a corner if possible.
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  • Stayed June 2012, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Be Live Punta Amer (Adults Only), responded to this review, July 10, 2012
Dear Be Live Punta Amer guests, thank you very much for your comments after your stay with us, they are a great help in our daily strive to try to further improve our services. We are very pleased that you enjoyed our buffet and that the attention of our staff has contributed to your satisfaction. We are very much looking forward to welcome you back with us again so you can enjoy our hotel and the surroundings again. On behalf of all members of your Be Live Punta Amer team, we greet you kindly.
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Singapore, Singapore
Top Contributor
64 reviews 64 reviews
8 hotel reviews
Reviews in 17 cities Reviews in 17 cities
27 helpful votes 27 helpful votes
5 of 5 stars Reviewed June 25, 2012

The service staff are fantastic, and service.... cant complain. Enjoyed my stay there very much. And the nice thing is that there are no children screaming or running around. It was really fun. Food is good as well.

The room is really big, and we had it facing the sea. It is good and definitely cant complain.

The area surrounding area is also good. It has many things happening and yet does not feel overly crowded. Nice shops and there was a street market when we stayed there. So it was fun.

Their weekly performer, Elon Jackson is really good. So we learnt that he was formerly with the Drifters. He knows how to bring the mood in.

It's a choice to make when in Mallorca and not sure where to stay.

So, yes, had a good time. With service staff like that, you dont want to go anywhere.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Be Live Punta Amer (Adults Only), responded to this review, June 27, 2012
Dear guests, thank you very much for staying with us and for the review you so kindly submitted. We appreciate very much that you have taken the time to leave us your feedback, because your comments are a great help to continuously improve our services. The satisfaction of our guests is our utmost priority, so we are very pleased to see that you felt comfortable and well cared for. Your contentedness is the best reward and the best motivation for our entire team. We are pleased that you enjoyed the attention of our staff and that you liked our surroundings. We would be delighted to welcome you again on your next visit to our island. On behalf of all members of the Be Live Punta Amer, we greet you warmly.
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chester
Contributor
17 reviews 17 reviews
14 hotel reviews
Reviews in 11 cities Reviews in 11 cities
29 helpful votes 29 helpful votes
2 of 5 stars Reviewed June 18, 2012

What are all the rave reviews about?!! Having stayed in many four star hotels in Majorca this hotel should have a 3 star rating. We stayed here for a week at the beginning of June, chosen for the fact that it is adults only and has so many good reviews.
We were in a superior sea view room which granted, did have lots of space and great views, but the twin beds were very small and uncomfortable (plenty of space in the room for two larger size beds) and the flat screen tv was miniscule for the size of the room. In the whole week the sheets were not changed once, never been in a 4 star without at least one sheet change a week. When I mentioned this at reception the day before leaving I was told there was a yellow piece of paper in the room to put on the bed to request a sheet change otherwise the maids did not know, we found no trace of this and anyway, should it not be done automatically!
Now to the food. Breakfast was just ok, but dinner (we were on half board) was awful! The fish and meat were overcooked and were not of the quality one expects in a 4 star hotel, mostly cheap cuts of meat, they did have turkey one night and I was given a load of skin and dark meat by the chef, very frugal! In fact everything seems to be done on a budget in the hotel. We were left to wonder if the other guests had payed much less than us. Dinner finishes at 9pm and if you got into restaurant after 8.30pm, then you have to make do with what is left instead of food being replenished until close, and the waiting staff do like you out pronto!
The pool area is very small with not many sun loungers, and so we found ourselves paying for sunbeds on the (very good) beach.
This is not a hotel to go to if you want entertainment, this happened just once during the week and was held by the pool. Have to say though that the duo that sang were very good!
In our opinion this is not a true 4 star hotel.

Room Tip: Make sure what you are getting when offered a "side sea view", a lot of the rooms are road...
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  • Stayed June 2012, traveled as a couple
    • 2 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puntaamer, Manager at Be Live Punta Amer (Adults Only), responded to this review, June 20, 2012
Dear guests, thank you for your sincere feedback on Trip Advisor. We would like to thank you for bringing your comments to our attention as we are dependent on our guests' feedback. By using your comments we can improve our service further which is important for us to continuously improve ourselves whenever necessary. Of course, as your host we are committed to meet your expectations, but we are striving to exceed these, therefore we are sorry to know that we could not fulfill all of yours during your stay with us. We would like to sincerely apologize for any inconveniency during your stay and please know that we have forwarded your comments to the corresponding heads of departments for internal review. We hope that our nice location will convince you to visit us again very soon so we can regain your confidence with our usual high standard. Kind regards, Your Be Live Punta Amer Team.
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Woking, United Kingdom
1 review
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed June 17, 2012

We stayed for 6 nights at this lovely hotel on half board. Importantly the welcome by the reception staff was warm and friendly and check in easy. We would certainly recommend a sea view room and ours was on the first floor with a large balcony. The ones higher up have smaller balconies but greater views. There is only a pedestrian area with a few trees and grass between the hotel and sea. The food was very good both for breakfast and dinner with plenty of choice. Yes, you have to pay for the internet (weekly wifi ticket best value), safe and any drink with dinner, but that seems to be common practice in the Med. The hotel including our room was very clean and tidy, and every thing worked OK. All in all we thoroughly enjoyed our stay in this hotel, we wanted a relaxing break and that is what we got. Should we visit Mallorca again I am sure we will stay here again.

  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puntaamer, Manager at Be Live Punta Amer (Adults Only), responded to this review, June 20, 2012
Dear guests, first of all we would like to thank you for your stay with us and for the nice feedback you have left us. We are extremely pleased to learn that you enjoyed your stay and felt comfortable with us. The aim of our daily work is our guests’ satisfaction and your comments help us to improve our services. We would be delighted to see you again in our hotel, so you can relax with us and enjoy our island again. Kind and sunny regards from your Be Live Punta Amer Team.
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Manchester, United Kingdom
1 review
5 of 5 stars Reviewed June 15, 2012

Punta Amer is an absolutely wonderful place to stay. A friend and I wanted a quiet week to relax and we could not have been happier with this hotel. Our room was extremely large, clean and modern, there were no maintenance issues and the decor was in excellent conditon. Breakfast each day could not be faulted. There was a huge selection of cereals, bread, pastries, hot food and fruit which was constantly replenshied so even if you turned up towards the end you were guaranteed an excellent breakfast.The staff throughout the week were incredibly friendly, provided excellent service (from bar staff to the cleaners) and really were lovely to be around. The pool area was clean and there were plenty of loungers which were in good condition. The location was perfect as it was only a five minute walk to Sa Coma beach and restaurants, shops etc were on the doorstep. All in all this hotel comes very highly recommened.

  • Stayed June 2012, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
, Manager at Be Live Punta Amer (Adults Only), responded to this review, June 27, 2012
Dear Be Live Punta Amer guests, we would like to thank you for your stay with us and for the time you dedicated to us writing your review, then by using your comments you allow us to further improve our services. We are extremely pleased that you enjoyed your stay with us and that the friendliness of our staff, as well as our buffet have contributed to a successful holiday. Your satisfaction is exactly what we aim for and your recommendation is the highest praise for our whole team. We would be delighted to welcome you as our guest in our hotel again and we would like to use this opportunity to send you sunny and kind regards from your entire Be Live Punta Amer Team.
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Berlin
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
6 helpful votes 6 helpful votes
2 of 5 stars Reviewed May 23, 2012

Plus: Nice location, although quiet and not near anything. Nice pool.
Minus: Terrible Rooms. Beds are the most uncomfortable beds I have ever slept in. Air conditioner does not work. Apathetic and unhelpful front desk staff. Poor customer service overall.

  • Stayed May 2012, traveled as a couple
    • 2 of 5 stars Value
    • 3 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 1 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Puntaamer, Manager at Be Live Punta Amer (Adults Only), responded to this review, May 25, 2012
Dear guests, thank you for your sincere feedback on Trip Advisor. We would like to thank you for bringing your comments to our attention as we are dependent on our guests' experiences. By using your comments we can improve our service further which is important for us to continuously improve ourselves whenever necessary. We are sorry to know that we could not fulfill all your expectations during your stay with us, for which we would like to sincerely apologize. We have forwarded your comments to the corresponding heads of departments for internal review. We hope that our nice location will convince you to visit us again very soon so we can regain your confidence with our usual high standard. Kind regards, Your Be Live Punta Amer Team.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

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Additional Information about Be Live Punta Amer (Adults Only)

Address: Calle Gregal, 20, 07687 S'illot, Majorca, Spain
Location: Spain > Balearic Islands > Majorca > S'illot
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 13 hotels in S'illot
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Be Live Punta Amer (Adults Only) 4*
Official Description (provided by the hotel):
Be Live Punta Amer, offers a modern, comfortable and minimalist style facilities. This 4-star hotel is perfect to enjoy a romantic getaway. Its proximity to the beach and golf courses, make it an ideal option to practice sports. ... more   less 
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Also Known As:
Be Live Punta Amer Hotel s`Illot
Oasis Punta Amer Hotel
Oasis Punta Amer s Illot
Be Live Punta Amer (Adults Only) Majorca, Spain

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