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Ramada Encore Geneve: Traveler Reviews

3.0 of 5
10 - 12 Route des Jeunes, Carouge 1227, Switzerland
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Ramada Encore Geneve
Ranked #1 of 2 hotels in Carouge
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200 reviews from our community

    Trip type
Traveler rating
    39
    96
    47
    12
    6
Date Rating
Paris
Senior Contributor
39 reviews 39 reviews
22 hotel reviews
Reviews in 18 cities Reviews in 18 cities
8 helpful votes 8 helpful votes
“Best hotel for sport events at Geneva stadium”
4 of 5 stars Reviewed March 22, 2013

Located inside a mall,opposite the stadium,ideal for a sport meeting.Not so much for tourism since a bit far away from city center but free bus and tram transport for a full day.
Good room,bed could be softer.tea/coffee kettle,free wifi,cheap parking,average breakfast.

  • Stayed March 2013, traveled as a couple
    • 4 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Racam about Ramada Encore Geneve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneve, responded to this review
March 27, 2013
I am pleased to learn that you have enjoyed your stay and our facilities at the Ramada Encore Geneva. I am glad to inform you that we will soon go through a hotel renovation and the beds will be replaced.
Please know that we are continuously working on our product and services which includes adding some improvements to breakfast as well.
On behalf of the entire team and myself I would like to thank you for sharing your nice review on tripadvisor and I look forward to welcoming back in the future.
Best regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Frankfurt, Germany
Senior Contributor
42 reviews 42 reviews
16 hotel reviews
Reviews in 22 cities Reviews in 22 cities
14 helpful votes 14 helpful votes
“Avrage”
3 of 5 stars Reviewed March 20, 2013

Very Good Location, shopping mall, restaurants, railway stn near by, wifi facility, good breakfast spread, Staff was friendly and helpful, room size was comfortable, coffee tea making facility, electronic safe in room, condition of the furniture was poor, chair in the room was damaged, Bathroom/toilet- taps and shower were leaking, . For the cost of the room, no room slippers / ironing facility provided for these 2 reason I have rated the hotel Average.

  • Stayed March 2013, traveled on business
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 2 of 5 stars Cleanliness
    • 4 of 5 stars Service
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Ask Aniruddha A about Ramada Encore Geneve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneve, responded to this review
March 27, 2013
I would like to thank you for sharing your comment via Tripadvisor. I am pleased to read your positive notes in regards to the location of our hotel, our facilities, breakfast and also our service. I have also noticed that your expectations regarding some aspects of the room were not met and I do apologize for these inconvenience. I would like to inform you that we are going through a hotel renovation this summer, and the furniture will be replaced. I have asked my Technician and my Housekeeping staff to double check the bathroom issue in all rooms to make sure that all eventual leaks will be fixed.
In regards to the slippers, as a 3 star hotel category this amenity is not part of the standards therefore we do not proposed them. As for the ironing facility we have a special room where guests can use iron and ironing board anytime.
I hope you will choose to stay with us again and I look forward to welcoming you back soon,
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Zurich, Switzerland
Senior Contributor
31 reviews 31 reviews
12 hotel reviews
Reviews in 22 cities Reviews in 22 cities
16 helpful votes 16 helpful votes
“I cannot make up my mind...”
3 of 5 stars Reviewed February 18, 2013

This was a pretty basic hotel. The room made made a bit of a cheap impression but everything worked well, was clean and the bathroom was very nice.

I am a tall guy and the duvet was a very thin short piece of fabric - calling it a duvet would not be fair to real duvets' so I have a bit of mixed feelings. I liked the hotel but the duvet kind of pulled me in a negative direction.

On a postive note - the staff at the front desk was super friendly and professional.

  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask JAJ99 about Ramada Encore Geneve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneve, responded to this review
February 21, 2013
Thank you for your sharing your review on Tripadvisor, it is a pleasure to learn that you enjoyed our service. I do aplogize if you were not satisfied with our duvets. They all measure 160X240 cm or 240X240 cm and they are all synthetic duvets to prevent allergies with our clients. We do have feather duvets on request. I am pleased to inform you that we are in the process of renovating our rooms this year and will also improve the bedding. I hope this might help you make up your mind and consider staying with us again!
Your feedback is extremely valuable to us and we look forward to welcoming you back to the hotel in the future.
Kind regards,
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
1 helpful vote 1 helpful vote
“Outside the city but a very comfortable place to stay.”
4 of 5 stars Reviewed February 2, 2013 via mobile

The rooms and staff were great. Rooms are spacious and clean with a good bathroom. The staff is courteous and willing ti help on any issue. Accessing the center of the city takes a few minutes but the bus stop is just in front of the hotel and the busses run quite regularly. The adjoining mall makes it easy to get nearly anything you might need.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Ask Schaej00 about Ramada Encore Geneve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, Manager at Ramada Encore Geneve, responded to this review
February 5, 2013
It is an absolute pleasure to read your positive reviews online and on behalf of the entire team at the Ramada Encore Geneva, I would like to thank you for recognising the hard work and friendly service our team has provided.
We look forward to welcoming you back to the hotel very soon.
Kind regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Jamesburg, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
“Off the beaten track yet convenient.”
3 of 5 stars Reviewed January 24, 2013

This hotel is next to the Stade de Geneve. There is also a shopping mall and restaurant. Public transportation and taxis are readily available. Staff is very helpful. Breakfast is extensive but a little pricey CHF23, an express breakfast is also available for less money. Rooms are adequate, Bathrooms are nice, the shower particularly, not your typical European shower! Like everything else in Geneva, the room rates were a bit high.

Room Tip: The rooms in the rear of the building overlook the rail yards!
See more room tips
  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
Ask CollegeDad08831 about Ramada Encore Geneve
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneve, responded to this review
February 4, 2013
We are delighted to learn that you enjoyed our services and also the product that we offer at the Ramada Encore Geneva and we thank you for sharing your positive feedback online.
Concerning your remark about the price range, our rates have been studied according to the hotel market in Geneva, and we feel that we provide good value given our location and facilities.
We will be pleased to welcoming you back to the hotel soon.
Very best regards,
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Ramada Encore Geneve

Also Known As:
Ramada Encore Geneve Hotel
Ramada Encore Geneve Hotel Carouge
Ramada Geneva
Ramada Encore Geneva
Geneva Ramada
Ramada Encore Geneve Geneva/Carouge, Switzerland
Address: 10 - 12 Route des Jeunes, Carouge 1227, Switzerland
Region: Switzerland > Carouge
Amenities:
Bar/Lounge Business Center Pets Allowed Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 hotels in Carouge
Price Range: $$
Hotel Class:3 star (3*)
Official Description (provided by the hotel):
The concept of this 3 stars hotel is resolutely modern, combining warm colors and a pleasant design. The bedrooms are spacious, very well equipped and with a great comfort. The hotel has in total 154 bedrooms, including standard rooms-Encore, Superior rooms-Business and Junior Suites-Lounge, which have AC, Wifi, TV and Pay-TV and a large desk. Non Smoking rooms and rooms for guests with disabilities are available. The hotel has 6 seminar rooms with daylight and AC for up to 240 guests. The Event Center can host any event for up to 1000 people. Indoor car park, laundry service, a Fitness & Wellness Center, the largest bowling centre of Switzerland and more than 80 shops in the connecting shopping mall-La Praille. ... more   less 
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