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“Outside the city but a very comfortable place to stay.” 4 of 5 stars
Review of Ramada Encore Geneva

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Ramada Encore Geneva
3.0 of 5 Hotel   |   10 - 12 Route des Jeunes | Geneva, Carouge 1227, Switzerland   |  
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Ranked #1 of 2 Hotels in Carouge
1 review
1 helpful vote 1 helpful vote
“Outside the city but a very comfortable place to stay.”
4 of 5 stars Reviewed February 2, 2013 via mobile

The rooms and staff were great. Rooms are spacious and clean with a good bathroom. The staff is courteous and willing ti help on any issue. Accessing the center of the city takes a few minutes but the bus stop is just in front of the hotel and the busses run quite regularly. The adjoining mall makes it easy to get nearly anything you might need.

  • Stayed January 2013
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, Manager at Ramada Encore Geneva, responded to this review, February 5, 2013
It is an absolute pleasure to read your positive reviews online and on behalf of the entire team at the Ramada Encore Geneva, I would like to thank you for recognising the hard work and friendly service our team has provided.
We look forward to welcoming you back to the hotel very soon.
Kind regards,
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301 reviews from our community

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Rating summary
  • Sleep Quality
    4 of 5 stars
  • Location
    3 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    3.5 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (32)
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Jamesburg, New Jersey
Reviewer
3 reviews 3 reviews
3 hotel reviews
Reviews in 3 cities Reviews in 3 cities
1 helpful vote 1 helpful vote
3 of 5 stars Reviewed January 24, 2013

This hotel is next to the Stade de Geneve. There is also a shopping mall and restaurant. Public transportation and taxis are readily available. Staff is very helpful. Breakfast is extensive but a little pricey CHF23, an express breakfast is also available for less money. Rooms are adequate, Bathrooms are nice, the shower particularly, not your typical European shower! Like everything else in Geneva, the room rates were a bit high.

Room Tip: The rooms in the rear of the building overlook the rail yards!
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  • Stayed January 2013, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, February 4, 2013
We are delighted to learn that you enjoyed our services and also the product that we offer at the Ramada Encore Geneva and we thank you for sharing your positive feedback online.
Concerning your remark about the price range, our rates have been studied according to the hotel market in Geneva, and we feel that we provide good value given our location and facilities.
We will be pleased to welcoming you back to the hotel soon.
Very best regards,
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turin
Top Contributor
146 reviews 146 reviews
70 hotel reviews
Reviews in 82 cities Reviews in 82 cities
112 helpful votes 112 helpful votes
4 of 5 stars Reviewed January 21, 2013

nice place, it delivers what you expect: a room which is nicer than same level or same price rooms in downtown hotels.
service was efficient and even caring, price is correct.
the hotel is not so close to city center (4-5 km) and the surrounding area is not funny, the hotel being located between a football stadium and a commercial centre.
it's functional, no-frills but even good taste global feeling, the hotel seemed a bit cold in terms of atmosphere but I personally do not like Geneva (depressing) nor Switzerland (obsessive/conservative, respectable/false) so it's maybe a personal matter...

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 2 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 4 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, Directeur général at Ramada Encore Geneva, responded to this review, January 23, 2013
Thank you for choosing to stay with us at the Ramada Encore Geneva and for sharing your comments on Tripadvisor.
I was pleased to read your positive notes concerning our services and prices as we are working hard to make every guest experience the best it can be.
We are indeed located within La Praille shopping center which offer several restaurants, a bowling game, and shops at your room door. Our rooms will be renovated this year and I can inform you that the color scheme that might have given you the cold feelings will be changed to warmer colors.
Even though you might not enjoy your time in Switzerland/ Geneva for personal matter please know that we will continue focusing on making each guest’ stay as pleasant as possible, and we hope to be able to adapt your personal feeling if your travel again in Geneva.
Kind regards,
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Senior Contributor
26 reviews 26 reviews
10 hotel reviews
Reviews in 15 cities Reviews in 15 cities
13 helpful votes 13 helpful votes
4 of 5 stars Reviewed January 19, 2013

I attended a 3-day international meeting at the conference centre adjoining the hotel and found it clean, comfortable and quiet. I appreciated the selection of coffees and teas in the room, but Wi-fi, although free, was sometimes patchy and I had difficulty getting a signal. Although out of the centre of Geneva, there are 2 buses which take you there in 15-20 minutes and with free transport card provided by the hotel, it's alright. There are apparently at least half a dozen good restaurants within 20 minutes' walk of the hotel (which I did not have time to try), but there is a pizzeria in the shopping centre next door. A taxi ride to the airport will set you back 40-50 Swiss Francs and takes less than half an hour.

Good points: Staff were friendly and the breakfast spread was more than adequate - love the pancake machine! - with a daily selection of fresh fruit even in mid-winter, which was much appreciated. The catered teas and lunches provided by the hotel were excellent; I must commend the kitchen for a delicious daily selection ranging from soups, salads and charcuterie, to main courses and desserts, and lovely pastries (the galette and jam doughnuts were yummy).

  • Stayed January 2013, traveled on business
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, Directeur général at Ramada Encore Geneva, responded to this review, January 23, 2013
Thank you so much for taking the time to post your comments via Tripadvisor, it is with great delight I read through your review and will share it with the whole team.
I am pleased to learn that you enjoyed our breakfast offer as we’re continuously working to improve the selection. I will pass your compliments on to my kitchen staff with pleasure!
Concerning your critic about internet I would like to inform you that we will improve our system further this year by bringing optical fiber into the rooms and installing individual access points in all rooms for WIFI and cable.
We look forward to welcoming you soon.
Kind regards.
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Jaipur, Rajasthan, India
Senior Reviewer
7 reviews 7 reviews
7 hotel reviews
Reviews in 7 cities Reviews in 7 cities
8 helpful votes 8 helpful votes
3 of 5 stars Reviewed January 19, 2013

this ramada hotel is on the highway but has a shopping mall and business centre in its premises. it is situated on the highway so taxis and not available easily here but public transport such as tram and bus service is available in a short walking distance from the hotel's premises. the hotel is a comfortable one and the reception staff is co-operative , but mind that geneve is a crowded city unlike the rest of switzerland and be aware of pickpockets in crowded area specially in crowded busses. this hotel is about and hour and a half distance from the airport by bus which you have to change once at bell air.

Room Tip: be aware of pickpockets in crowded areas and busses
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  • Stayed February 2012, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, Directeur général at Ramada Encore Geneva, responded to this review, January 23, 2013
Thank you very much for taking the time to post your review. I am pleased you have enjoyed your stay with us although your experience with transport might not have been as comfortable as expected. The hotel is well served by public transport and directly connected to the city in 15 minutes with free transport card for our guests. Please know that the reception is at all time available to order a taxi for our guests.
The hotel is located at 100 m. from the end of the dual carriage way leading into Geneva/ Carouge /La Praille. This makes that the hotel is easily reached by car.
I can understand you impression about the crowd in Geneva, but it is home to only 180 000 inhabitants which makes it the second largest city in Switzerland. Its international influence makes it the ‘‘smallest of big cities’’.
In the end I would like to thank you for your compliment about the friendliness of the staff. I will pass that on with pleasure.
We hope to welcome you back soon and do not hesitate to contact us should you need any help with future reservations.
Very best regards.
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New York City, New York
1 review
1 helpful vote 1 helpful vote
2 of 5 stars Reviewed December 29, 2012

I have stayed in this hotel 4 seperate times due to it being chosen by the company i work for. Three of those stays lasted four weeks. My most recent was from the end of November to the end of December 2012. This hotel is servicable for a short stay. However, due to several factors i do not reccomend it.
The beds are too hard and the inablity to open a window for fresh air makes it very uncomfortable. The staff have, over time, become more attentive and the breakfasts are ok. The location of a hotel right next to a railyard is still a puzzling choice. I never thought that the sound of trains at all hours was a good idea for a hotel.
A stay duration of a weekend, or less than a week, is fine for this hotel. A stay langer than a week becomes more a test of endurance than one of comfort. The T.V. is useless unless you understand French. I suppose this makes sense since French is the main Language in Geneve. On a long stay it becomes very tedious. The WIFi connection has become poor. During my previous stays, i never had trouble with the internet connectivity. This time I had a sporadic connection. It was fairly strong but it would fade for a few minutes every now and again.
Not having a kitchenette in the room during a long stay is very unsatisfying. Geneve is a very expensive place to eat out. The food in fantastic but going out every night will bankrupt most working class folks.
I have asked my company each time to offer optional hotels. I am afraid i will be sent to The Ramada Encore again in the future. Geneve has several hotels. If you are staying for any long period fo time look around.

E a S

Room Tip: If you stay here make sure your room is at the top and front of the hotel. This helps with the view...
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  • Stayed November 2012, traveled on business
    • 2 of 5 stars Value
    • 2 of 5 stars Location
    • 2 of 5 stars Sleep Quality
    • 2 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, Directeur général at Ramada Encore Geneva, responded to this review, January 2, 2013
Thanks very much for your review. I would like to apologize for some of the issues you mention and I’m happy to inform you that we will be renovating our rooms in summer 2013 and the beds will be made more comfortable and that every room will have its individual access point for WIFI or cable to improve the service as the actual system suffers from the development of all the devices that want to access the system. As of the 14th January 2013 we will be opening our restaurant again and I will see if we can develop for clients that are staying for alonger period an interesting half board package. As the TV signal comes from the local provider of the cable signal we’re bind to their choice which is obviously not always the best. I would like to apologize for this. For your information the railway is only used a few hours a day as it’s a freight railway distribution centre of Geneva and not many trains are passing here anymore. I would like to ask you to inform me directly when your next reservation will be done as we will finish a show room in January and I would like to have your feed-back about it. I wish you a happy 2013 and look forward welcoming you again!
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Noida, India
Contributor
12 reviews 12 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
5 helpful votes 5 helpful votes
3 of 5 stars Reviewed December 22, 2012 via mobile

The hotel of located well for people visiting Carouge area. Is a bit difficult to access as the entrances are conspicuously through the adjoining shopping mall - La Praille (if you are coming by your own car). If dependent on public transports, am sure will not be easy to reach there without any assistance.

Rooms -
1/ spacious from EU standards
2/ comfortable beds
3/ bathrooms are a bit in need of maintenance

Dining -
1/ hotel has limited options for dining
2/ some options available in adjoining shopping mall - including a decent pizzeria
3/ breakfast menu stays the same all the 7 days - becomes a bit boring (ESP on weekends)

Is fine for short business stays. If traveling with family, would suggest looking for other options too.

Stayed December 2012
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
encore2009, General Manager at Ramada Encore Geneva, responded to this review, December 27, 2012
Thank you so much for taking the time to write a review of your recent stay with us. The access by public transport is rather easy as connections and Geneva remains a small city. Direct lines are running directly from the city centre to the hotel and V.V.
I'm happy to inform you that our restaurant will reopen again as of the 14th January for dinner. For the breakfast we've to choose for a good price/quality comparison. Changing on a daily base will increase costs but we're always working on the quality of the breakfast and try to change small things to give satisfaction to our clients.
I really do hope that you can join us again in the near future.
Best regards and I wish you all the best in 2013!!
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Additional Information about Ramada Encore Geneva

Address: 10 - 12 Route des Jeunes | Geneva, Carouge 1227, Switzerland
Location: Switzerland > Canton of Geneva > Carouge
Amenities:
Bar / Lounge Business Center with Internet Access Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Suites Wheelchair access
Hotel Style:
Ranked #1 of 2 Hotels in Carouge
Price Range (Based on Average Rates): $$
Hotel Class:3 star — Ramada Encore Geneva 3*
Number of rooms: 154
Official Description (provided by the hotel):
The concept of this 3 stars hotel is resolutely modern, combining warm colors and a pleasant design. The bedrooms are spacious, very well equipped and with a great comfort. The hotel has in total 154 bedrooms, including standard rooms-Encore, Superior rooms-Business and Junior Suites-Lounge, which have AC, Wifi, TV and Pay-TV and a large desk. The hotel is Non Smoking and rooms for guests with disabilities are available. The hotel has 8 conference rooms with daylight and AC for up to 240 guests. The Event Center can host any event for up to 1000 people. Indoor car park, laundry service, a Fitness & Wellness Center, the largest bowling centre of Switzerland and more than 80 shops in the connecting shopping mall-La Praille. ... more   less 
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Also Known As:
Ramada Encore Geneve Hotel Carouge
Ramada Geneva
Geneva Ramada
Ramada Encore Geneva Canton Of Geneva/Carouge, Switzerland

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