We booked through laterooms.com and traveled to Italy for 1 night in Milan followed by 1 night in Como. Upon arriving in Milan, we received an email from laterooms saying that Vista Lago had overbooked and we had to call during business hours (Monday - Friday) for help. Instead of traveling up to Como for a relaxing weekend, we spent Saturday morning scouring the internet for somewhere else to stay, but by this time all other reasonably priced rooms were taken and we had to give up on Como completely. Despite supposedly not having any rooms, we noticed that Vista lago was still advertising rooms on laterooms.com. We have heard that some hotels now do this, keeping bookings like ours on hold up to the last minute in case somebody else cancels, it is a truly despicable way to keep people hanging on. Destroyed our weekend away, 300 Euro wasted on travel and other expenses. This is the second time in 2 years that we have had such an experience booking through laterooms, in both cases it has been hotels run by small-minded amateurs who seem to think they can pick and choose their guests up the last minute.
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- Also Known As:
- Vista Lago Brunate, Lake Como, Italy
- Vista Lago Hotel Brunate