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“NEVER GO TO THIS HOTEL” 1 of 5 stars
Review of Castello Di Frino

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Castello Di Frino
Via Cristoforo Colombo 8, Ghiffa, Italy   |  
Hotel amenities
Ranked #3 of 3 Hotels in Ghiffa
Geneva, Switzerland
1 review
“NEVER GO TO THIS HOTEL”
1 of 5 stars Reviewed August 19, 2013

We would like to make a statement about rude and unacceptable behaviour of personal at this hotel!!!
We were in Castello di Frino 17-18/08 and after we showed a Smartbox gift package equivalent to a payment we were attacked by an aggressive behaviour of the receptionist there!!! She was humiliating us with racist offences and personal mental issues!!! Additionally to this humiliation that we had the swimming pool din't worked and they didn't informed us about it when we made a reservation before. We will complain to tourist office in Ghiffa and police office about this accident. We highly recommend everyone to avoid this horrible dirty hotel with inappropriate hotel staff!!!

Room Tip: Rooms were dirty with unmaintained furniture condition!!! Area around hotel was ugh and with a real...
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  • Stayed August 2013, traveled as a couple
    • 1 of 5 stars Value
    • 1 of 5 stars Location
    • 1 of 5 stars Sleep Quality
    • 1 of 5 stars Rooms
    • 1 of 5 stars Cleanliness
    • 1 of 5 stars Service
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22 reviews from our community

Traveler rating
    4
    6
    4
    3
    5
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5
14
Solo
0
Business
0
Rating summary
  • Location
    3.5 of 5 stars
  • Sleep Quality
    3 of 5 stars
  • Rooms
    3 of 5 stars
  • Service
    3.5 of 5 stars
  • Value
    3 of 5 stars
  • Cleanliness
    3 of 5 stars
Traveler tips help you choose the right room.   Room Tips
Date | Rating
  • Dutch first
  • English first
  • German first
  • Italian first
  • Russian first
  • Any
English first
Comrie, United Kingdom
2 reviews
Reviews in 2 cities Reviews in 2 cities
2 helpful votes 2 helpful votes
5 of 5 stars Reviewed August 12, 2013

We drove for the first time from our property in Abruzzo back to the Uk and found this wee gem on tripadvisor. Run by a lovely sister and brother it has to be one of the most romantic hotels I have stayed in and I have been in many a hotel. The views were spectacular, the food exquisite, breakfast wonderful and the hosts so helpful. I can say if you are in the area you should only consider this hotel.

  • Stayed August 2013, traveled with family
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
bologna
Senior Contributor
39 reviews 39 reviews
31 hotel reviews
Reviews in 35 cities Reviews in 35 cities
45 helpful votes 45 helpful votes
4 of 5 stars Reviewed September 19, 2009

I first stayed at Castello di Frino 20 years ago and have always dreamt of going back. It's the sort of place you can't forget...for various reasons!
The position is enchanting, the views superb and the castle is full of charm. It's like sleeping in a museum! The rooms are enormous and furnished with antiques. Large windows offer magnificent views of the lake.Bathrooms are very basic. The lounge and dining room are comfortable and pleasant. The food was good and a pleasure to take breakfast in the garden.
Unfortunately the swimming pool was out of order and probably has been for quite some time. The only television on the premises was also broken ( not a huge problem). The general feeling was of neglect or perhaps lack of resources, the rooms in the dependence are very disappointing and far too expensive ( same price as in the castle) but in spite of everything I would definately reccommend Castello di Frino to anyone looking for an unusual place to stay, bursting in by gone day atmosphere.

  • Stayed August 2009, traveled with family
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 4 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Castello Di Frino

Address: Via Cristoforo Colombo 8, Ghiffa, Italy
Location: Italy > Piedmont > Lake Maggiore > Ghiffa
Amenities:
Bar / Lounge Free Parking Restaurant
Hotel Style:
Ranked #3 of 3 Hotels in Ghiffa
Reservation Options:
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Also Known As:
Castello Di Frino Ghiffa, Lake Maggiore, Italy

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