We would like to make a statement about rude and unacceptable behaviour of personal at this hotel!!!
We were in Castello di Frino 17-18/08 and after we showed a Smartbox gift package equivalent to a payment we were attacked by an aggressive behaviour of the receptionist there!!! She was humiliating us with racist offences and personal mental issues!!! Additionally to this humiliation that we had the swimming pool din't worked and they didn't informed us about it when we made a reservation before. We will complain to tourist office in Ghiffa and police office about this accident. We highly recommend everyone to avoid this horrible dirty hotel with inappropriate hotel staff!!!
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- Also Known As:
- Castello Di Frino Ghiffa, Lake Maggiore, Italy