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“Relaxing weekend” 5 of 5 stars
Review of The Cleve Spa

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The Cleve Spa
4.0 of 5 Hotel   |   Mantle Street, Wellington TA21 8SN, England   |  
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Hotel amenities
Ranked #2 of 2 Hotels in Wellington
Exeter, United Kingdom
1 review
“Relaxing weekend”
5 of 5 stars Reviewed October 27, 2013 via mobile

Just spent couple of nights at spa. Lovely location with spectacular reviews of Wellington memorial and across countryside.
Spa and hotel staff where all lovely, helpful and accommodating making the stay a very pleasant one.
Bathroom obviously been updated since the photo added on trip advisor by a visitor as very nice.

Coffee and tea facilities in room.

Food was very good and chef willing to accommodate tweaks to menu for visitors both my friend and someone on table near us wanted a variation to menu and nothing was too much trouble.
Very impressed with service.

Well done Cleve hope to be back again soon.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
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153 reviews from our community

Traveler rating
    80
    45
    17
    8
    3
See reviews for
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Rating summary
  • Location
    4.5 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4.5 of 5 stars
  • Value
    4.5 of 5 stars
  • Cleanliness
    4 of 5 stars
Traveler tips help you choose the right room.   Room tips (35)
Date | Rating
  • English first
  • Any
English first
Plymouth, England, United Kingdom
Senior Contributor
23 reviews 23 reviews
9 hotel reviews
Reviews in 10 cities Reviews in 10 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed October 26, 2013

This is the second time I have visited the Cleve spa hotel. This time was for an overnight stay with my husband to celebrate our 25th wedding anniversary. The staff are so friendly and helpful. It is a wonderful place to relax and we enjoyed our massages, platter lunch, evening meal and all the other facilities. Our room was lovely and spacious ( we upgraded before we arrived, it was well worth it) I would recommend this hotel and spa and I would certainly go again.

  • Stayed October 2013, traveled as a couple
    • 4 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
herts
2 reviews
Reviews in 2 cities Reviews in 2 cities
4 of 5 stars Reviewed October 14, 2013 via mobile

We enjoyed a friendly relaxing weekend recently. The wedding breakfast was the best we've ever had. The room was clean and comfortable, the staff very helpful. A shame the gym and spa underused, it is a hidden retreat.
Would recommend highly.

Stayed October 2013, traveled with friends
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Taunton, United Kingdom
Senior Contributor
47 reviews 47 reviews
11 hotel reviews
Reviews in 21 cities Reviews in 21 cities
33 helpful votes 33 helpful votes
5 of 5 stars Reviewed October 12, 2013 via mobile

Booked in for a back massage and scalp massage on a whim as iI had never visited before. This is a hidden gem of a spa. Nice decor and the pool is soon to be refurbished. Great facilities including a well speced gym. The treatments were both espa and, frankly, the best I have had- anywhere. I will certainly be going back on a regular basis.

  • Stayed October 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Exeter, United Kingdom
Senior Reviewer
9 reviews 9 reviews
3 hotel reviews
Reviews in 7 cities Reviews in 7 cities
6 helpful votes 6 helpful votes
5 of 5 stars Reviewed September 28, 2013

We stayed last night me and 2 friends and I felt I had to leave a review! we had such a lovely stay, the pool, hot tub steam room and sauna where great ,as where the complimentary drinks in the spa area, very refreshing! We had dinner included which was for all of us fantastic we where stuffed. The room was lovely comfy beds, the shower and bathroom lovely and we all snuggled up at 10pm as we where so relaxed! The breakfast was delicious and there was a brilliant choice, nothing was to much trouble for the staff.
Now if I could pick on some small things that I feel would make the hotel even better and probably go up a star, there where a few moulds spots in the bathroom,and the gym showers where a little slow,mould spots totally to be expected and I guess the do decorate when the get quiet and some dust was spotted by my eagle eyed cleaning mad friend, again just small areas, but the rest of the attention to detail was ace, soft towels, lovely bathrobes. None of the above spoilt our stay it was the only areas that we noticed. We would recommend the hotel to any one and will certainly be back. well done all!

  • Stayed September 2013, traveled with friends
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 5 of 5 stars Service
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Woking, United Kingdom
Senior Contributor
24 reviews 24 reviews
6 hotel reviews
Reviews in 17 cities Reviews in 17 cities
37 helpful votes 37 helpful votes
3 of 5 stars Reviewed September 9, 2013

We used The Cleve as a base for a weekend in Somerset where we were attending a wedding elsewhere, and so we did not use any of the Spa facilities which were available 90 minutes each included in the price.
Booking via the internet and a phone call to the Hotel was easy, the staff were most helpful, and to get the best price the whole of the accommodation cost had to be paid up front.
Putting the address/post code into Satnav did not work, it left us 3/4 mile west of the hotel on the road from Wellington town centre going west towards the A38 which bypasses the town centre, this is not the fault of The Cleve.
Car parking is very good. Reception staff courteous & efficient.
Our room was a Premier Double Room,with lovely views towards the Wellington Monument, large and airy, high ceiling, but decor in need of some TLC, flaking ceiling paint, damp patch stain, window sills badly in need of decorating, large ensuite bathroom, wash basin plug did not work, hand held shower coming away from wall and leaking badly, rainshower part worked fine with plenty of hot water easily controlled. Clean towels each day. Bed very comfortable. No fridge or minibar, but tea/coffee making facility, however the kettle could only be filled by using the hand held part of the shower!
Lounge area light and comfortable but decor looked a little tired.
Dinner menu included a choice of 5/6 mains including a vegetarian option and all the food including the self service breakfast was excellent, wine list was not very inspiring but reasonably priced, the French Pinot Noir was of indeterminate pedigree (not Burgundy) but quoiffable. The evening meal (starter & main course) including a pre dinner drink and a bottle of wine was £50 for two people, very good value.
Most of the other guests were using the Spa facilities which we did not try.
All the staff were smartly dressed, cheerful, and very pleasant & helpful.

Room Tip: Rooms away from the function part of the hotel will be much quieter, our Premier Room was in the qui...
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  • Stayed September 2013, traveled as a couple
    • 3 of 5 stars Value
    • 4 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 4 of 5 stars Cleanliness
    • 4 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Contributor
14 reviews 14 reviews
5 hotel reviews
Reviews in 11 cities Reviews in 11 cities
11 helpful votes 11 helpful votes
5 of 5 stars Reviewed September 4, 2013 via mobile

I have used the spa twice now and both occasions have been a pleasure. I will be making this a regular treat and plan lots of spa days and weekend breaks to relax and enjoy the hotel with friends and family. I can not find one thing that this Hotel can improve on, for those who are critical of this hotel, must have unrealistic expectations. Well done to all the staff who clearly take pride in their jobs and continue to make it a very pleasant experience for all customers.
Erica Holland

  • Stayed August 2013
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about The Cleve Spa

Address: Mantle Street, Wellington TA21 8SN, England
Phone Number:
Location: United Kingdom > England > Somerset > Wellington
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
Ranked #2 of 2 Hotels in Wellington
Price Range (Based on Average Rates): $$
Hotel Class:4 star — The Cleve Spa 4*
Number of rooms: 21
Official Description (provided by the hotel):
The Cleve, Somerset was built as a Country Gentleman's House with timeless charm, a spacious feel and excellent facilities. In the heart of the West Country, the chosen position on the edge of Wellington affords striking views. A gentle pace with friendly, professional service sets the tone in this family run business for more than thirty years ... more   less 
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Also Known As:
The Cleve Hotel Wellington
The Cleve Spa Wellington, Somerset, UK

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