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“Great Airport Hotel” 4 of 5 stars
Review of Holiday Inn Express Milan-Malpensa Airport

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Holiday Inn Express Milan-Malpensa Airport
3.0 of 5 Hotel   |   Via Francesco de Pinedo - Case Nuove, 21019 Somma Lombardo, Italy   |  
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Ranked #4 of 10 Hotels in Somma Lombardo
Certificate of Excellence 2014
Glasgow, United Kingdom
Top Contributor
57 reviews 57 reviews
17 hotel reviews
Reviews in 28 cities Reviews in 28 cities
39 helpful votes 39 helpful votes
“Great Airport Hotel”
4 of 5 stars Reviewed April 14, 2014

Once you get there the hotel is very good. Finding it in a hire car is not so easy so plan ahead, but this is nothing to do with hotel. Rooms are clean and tidy, if a little too warm and AC room temperature settings have no effect. Bar area is functional, and menu very limited (most food items had run out) and is microwave prepared. Probably worth walking 3 minutes to the restaurant nearby.

Booked on Expedia for best deal, and make sure you ask for a non-smoking room if you want one - it's easy to forget and one or two guests I could hear complaining about this.

Hotel is located between T1 and T2 and not walkable. There is a regular shuttle bus.

  • Stayed April 2014, traveled with family
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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831 reviews from our community

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Rating summary
  • Location
    4 of 5 stars
  • Sleep Quality
    4 of 5 stars
  • Rooms
    4 of 5 stars
  • Service
    4 of 5 stars
  • Value
    4 of 5 stars
  • Cleanliness
    4.5 of 5 stars
Traveler tips help you choose the right room.   Room tips (57)
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English first
Limassol, Cyprus
Contributor
13 reviews 13 reviews
13 hotel reviews
Reviews in 11 cities Reviews in 11 cities
9 helpful votes 9 helpful votes
4 of 5 stars Reviewed April 13, 2014

We stayed one night on arrival to Milan. Hotel has a shuttle which was very convenient. Hotel sent us the shuttle timetable by e-mail. Nice rooms with tea, coffee facilities. Breakfast was also good with a variety to choose from. Only minor issue was at check in the receptionist took a while to find our names. All in all a nice place to stay near the airport.

  • Stayed March 2014, traveled as a couple
    • 4 of 5 stars Value
    • 3 of 5 stars Location
    • 4 of 5 stars Sleep Quality
    • 4 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 3 of 5 stars Service
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This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Newcastle upon Tyne, United Kingdom
Top Contributor
247 reviews 247 reviews
45 hotel reviews
Reviews in 82 cities Reviews in 82 cities
125 helpful votes 125 helpful votes
3 of 5 stars Reviewed April 3, 2014

I've stayed in plenty of Holiday Inns and Holiday Inn Expresses and this is fairly modern, but also fairly limited. Eveb before I got there, i had a problem with the service. The website tells you there is a free shuttle bus, but not how to find it. I emailed to ask how to reahc them, but no reply. Not much help at the airport either until I found the bus stop by accident and then realised I'd just missed one so would have to wait nearly an hour. Luckily a helpful taxi driver found me a solution by advising me to go the free airport terminal shuttle and getting off at the second stop. The hotel is back along the road the bus takes, so in the dark and with the bus still in front of me was tricky to find. Better instructions on the hotel website would make a massive difference. So, on arriving, check-in was fine, although they forgot my Gold Elite status and tried to charge me for wifi. Getting into the room was also tricky at first, you have to push the door at the same time as swiping the card, otherwise nothing happens. Otherwise, breakfast was fairly basic, but ok, and the free, official, shuttle bus worked fine in the morning to get me to the terminal. Soud-proofing of the airport noise worked very well, shame that doesn't also apply to the internal walls as I was woken up by music from the next room. Overall, it's ok for the airport, but would not stay for any other reason.

  • Stayed March 2014, traveled solo
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvatore M, Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review, April 8, 2014
Dear Guest good evening,

We would like to thank you for your review, your suggestions and we apologize for any inconvenience in catching our shuttle bus.

Thank you for choosing our Hotel

Best regards.

Mazzola Salvatore Giuseppe
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Torrance, California
Senior Contributor
42 reviews 42 reviews
22 hotel reviews
Reviews in 30 cities Reviews in 30 cities
55 helpful votes 55 helpful votes
3 of 5 stars Reviewed April 1, 2014

Likes most Holiday Inn Express locations, this one no fuss, no frills. There is instant coffee and tea bags in the room and their "king" beds are just two twins pushed together. Everything was clean and the breakfast was OK. My boyfriend and I stayed here mostly just to have a place to sleep since we had a flight out from Malpensa the next early morning and wanted to take the shuttle. The shuttle is on time and follows their pre determined schedule.

Service is OK. We arrived late at night and wanted a quick bite so I asked my boyfriend to go downstairs and ask for a salad for me. They didn't have any salad and as a replacement offered a panini with ham and cheese.. Not exactly the substitute I was hoping for. They could have at least discounted the sad panini that was made with all the items they serve for breakfast instead of charging us full price for it still. Is it too much to ask for some vegetables?

  • Stayed March 2014, traveled as a couple
    • 3 of 5 stars Value
    • 5 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 2 of 5 stars Service
Was this review helpful? Yes 2
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvatore M, Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review, April 8, 2014
Dear Guest good evening,

we would like to thank you for saying that Hotel was clean and for having raised me the problem that you had to the Bar.

We are working to improve our choise and our stock to avoid this in the future.

Thank you for choosing our Hotel.

Best regards.

Salvatore Giuseppe Mazzola
Resident Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Crawley
Senior Contributor
22 reviews 22 reviews
22 hotel reviews
Reviews in 20 cities Reviews in 20 cities
15 helpful votes 15 helpful votes
5 of 5 stars Reviewed March 30, 2014

Very easy to get to as it was a few minutes walk from the terminal shuttle bus stop. The buses run every 7 minutes between terminals 1 and 2. We stayed here because we were flying from Terminal 2 early in the morning. A good size clean room and a nice bathroom. We didn't use any facilities in the hotel.

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
usa
Senior Contributor
28 reviews 28 reviews
26 hotel reviews
Reviews in 25 cities Reviews in 25 cities
26 helpful votes 26 helpful votes
3 of 5 stars Reviewed March 30, 2014

I tend to pick hotels very close to the airport if I have a very early flight and this was no exception. I can say that I've been to Milan for a day but did not experience it. You are completely out in the boondocks but you have a free shuttle to take you to Malpensa Airport every half hour. I've stayed at a few HI properties and this one was certainly average to below average.

  • Stayed February 2014, traveled on business
    • 3 of 5 stars Value
    • 3 of 5 stars Location
    • 3 of 5 stars Sleep Quality
    • 3 of 5 stars Rooms
    • 3 of 5 stars Cleanliness
    • 3 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Salvatore M, Manager at Holiday Inn Express Milan-Malpensa Airport, responded to this review, April 8, 2014
Dear Guest good evening,

we would like to thank you for you review and for choosing our Hotel.

Best regards.

Salvatore Giuseppe Mazzola
Resident Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
AA
Contributor
12 reviews 12 reviews
3 hotel reviews
Reviews in 10 cities Reviews in 10 cities
7 helpful votes 7 helpful votes
5 of 5 stars Reviewed March 25, 2014

If you are ever traveling out of Italy leaving from Malpensa in Milan, you must stay at this airport! It is exceptionally modern and provides transportation to the airport for ease in catching your flight. Free breakfast is excellent, of good quality, with many choices. It is a great value hotel and the internet connection is the fastest found in Italy. While we at first had trouble finding US TV channels, a conversation with the front desk helped us locate all the ones we needed. Of course since Malpensa is so far out of town, it is not a good choice for seeing tourist sites in Milano!

  • Stayed March 2014, traveled as a couple
    • 5 of 5 stars Value
    • 5 of 5 stars Location
    • 5 of 5 stars Sleep Quality
    • 5 of 5 stars Rooms
    • 5 of 5 stars Cleanliness
    • 5 of 5 stars Service
Was this review helpful? Yes 1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Holiday Inn Express Milan-Malpensa Airport

Address: Via Francesco de Pinedo - Case Nuove, 21019 Somma Lombardo, Italy
Phone Number:
Location: Italy > Lombardy > Province of Varese > Somma Lombardo
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Shuttle Bus service Wheelchair access
Hotel Style:
#3 Business Hotel in Somma Lombardo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Holiday Inn Express Milan-Malpensa Airport 3*
Number of rooms: 124
Official Description (provided by the hotel):
Welcome to Holiday Inn Express Milan-Malpensa Airport, the closest hotel to the Terminals.Located only 500m from the Milan Malpensa International Airport, the hotel represents the ideal place to either meet for work or relax after a long journey.Take advantage of our complimentary shuttle service to/from Terminal 1 of the airport available on a scheduled basis, and to/from Terminal 2 on request. Alternatively the airport offers a 24h free shuttle between Terminal 1 and Terminal 2 with a bus stop just 200m from the hotel.The brand new Holiday Inn Express Milan-Malpensa Airport combines contemporary style, comfort and convenience thus representing the smartest choice for travellers attentive to value for money. Start your day on a good note with a reinvigorating power shower experience and a complimentary extensive buffet breakfast.Modern technology and fresh look are the strengths of the brand new Holiday Inn Express Milan-Malpensa Airport hotel which offers 124 comfortable bedrooms all equipped with soundproof windows, WiFi internet connection and wooden floor. Ample public areas designed with lively colours and refined materials are available to our guests who will be able to surf the internet by using the dedicated internet points or by simply connecting to the wireless net.Complete the offer free parking facilities and a meeting room able to host up to 40 persons. ... more   less 
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Also Known As:
Holiday Inn Express Milan-Malpensa Airport Hotel Somma Lombardo
Holiday Inn Express Somma Lombardo
Holiday Inn Express Milan-Malpensa Airport Italy/Somma Lombardo

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