I booked this hotel as I was arriving quite late into the airport and this accomodation had an airport shuttle. This was the main reason I booked it as I was travelling alone. I was not collected !!!! I had sent an email in advance with my flight times but did not receive a reply. I arrived into the airport expecting the Mini bus or driver to be there, after 2hrs of asking and being directed onto different buses and other terminal I got a taxi. I was first quoted 90e then 45 by the next then 25 by the next, which I took. I was very upset and tired when I reached the hotel and explained my situation and stated that I was very unhappy and out of pocket!!! I was told that they were not sure if it was am or pm and that I should have called them. I mentioned the taxi fare and was told that the hotel would have charged me 15e anyway as it was after 11. I was given a courtesy drink and told that they were glad I had arrived. The room was clean, breakfast basic but was a rotten start to my first adventure, travelling alone.
- Official Description (provided by the hotel):
- Grand Hotel Milano Malpensa is a brand new 4-star hotel 7 km. from the international airport Milano Malpensa with 133 comfortable Guestrooms and 5 beautiful Suites, Lindbergh restaurant, Icarus bar, Wright Brothers and Forlanini meeting rooms. Also the business center, fitness center, parking, shuttle service from/to the airport on request from h. 6.00 to h. 23.00 and Wireless Internet access are complimentary for our Guests. ... more less
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- Also Known As:
- Domina Hotel Malpensa
- Domina Hotel Milan
- Grand Hotel Milano Malpensa Italy/Somma Lombardo