I stayed at the Talardy on a business trip to North Wales and found the whole experience to be generally unsatisfactory.
The room was of moden design and had recently been renovated, the quality of the furnitue was generally good with a comfortable bed. There was no main light and the bedside lights did not provide adequate illumination for the size of room.
The room initally had a slight musty smell but over the course of the evening this increased to a strong smell of drains whcih may have been coming from the large gap between the toilet waste and the floor (partly blocked with toliet paper),
The bathroom was clean but lack of attention to detail in the renovation had left unsightly repairs to the door and the bathroom door lock was a very cheap small bolt.
The shower had very little pressure and flow and took a long time to get to temperature.
The bedroom corridor had a worn frayed carpet and one wall light was flashing.
I visited the bar on two occasions - on the first I enquired what real alse were available (there was two pumps) - neither bar man was able to answer and did not offer to find out. On the second visit one of the bar staff had to visit the kitchen to resolve a customer complaint and the other bar man took 15 minutes to serve 4 customers with simple drinks. No apology for the delay was offered.
Service in the breakfast room was adequate but the bacon had obviously been pre cooked and left to get tough. The toast was barely warm.
When I came to check out I was handed my £85.00 bill (room and breakfast) but was not asked how if i had enjoyed my stay. Unfortunately I had a taxi waiting and was unable to address my concerns with the hotel.
I will certainly not visit this hotel again as attention to detail is poor and customers do not appear to be important to the staff.
- Official Description (provided by the hotel):
- The Talardy is a beautifully restored Georgian hotel. We are situated adjacent to the newly ordained City of St Asaph. We have 11 luxury en suite bedrooms including two family suites. All our room rates are inclusive of a freshly cooked breakfast the perfect way to end your stay. Downstairs in our family pub restaurant we serve our Chicken Rotisserie menu until 9pm every day.Outside we have a beautifully landscaped garden, family dining and children’s play area. The Talardy is perfect place for business, pleasure or any occasion. We can’t wait for you to join us soon. ... more less
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- Also Known As:
- Talardy Hotel St. Asaph, North Wales