No need to repeat what others have written.
Based upon ones own expectations, previous experiences, and attitude going in, you alone will set the tone of how enjoyable your time at this resort will be
In my opinion, having visited seven other Mayan Riviera resorts considered in the upper tier, this one raises the bar way up there. If you've done your homework, there really shouldn't be any surprises going in. Email ahead if you have a question, or want to request a certain building to stay in.
For example, there currently isn't a dinner buffet at the Grand. The specialty restaurants are the only place to have dinner. However, next door at the Lindo, a very good buffet is available for dinner. Having said that, I preferred having dinner at their marvelous restaurants. Check out the menus before you decide on which specialty restaurant you dine at that evening. Sit down at the concierge desk early in the trip, make your decisions then, at least for a couple of nights at a time. Most of these restaurants were 25% full when we made our reservations for at 8:30. Just a tip, I ordered 2 fillets and a lobster tail ever afternoon at the Las Brias for lunch. My waiter was Francisco. I tipped him well!! At the pool bar, I sipped Don Julio. Roberto , Norberto, and Daniel kept us "fully fueled" at any given point. I tipped them everyday. I brought ball hats from home and passed them out to bar tenders, maids and dive boat sailors. I always take plenty of ones and fives to spread around . I wonder if that had something to do with us being treated like a king and queen.?
Most of the 10 pm shows are worth attending, especially the Rock and Musical Shows. The Disco, about 2 minutes away by golf cart is great, if you like that type of thing. Incidentally, I took golf carts everywhere I went. Even from the lobby to the pool, dive shop, even dropped me off near my room after an evening at the disco. Give them a buck for each trip, they'll be there for you in seconds.
Everybody we ran into , were very friendly and wanted to interact. We all go there to have fun, that's the key to the whole trip.
Something I didn't know ahead of time. If you are a "certified" scuba diver, and plan to use the Dressel Dive Shop, understand that for the 8:30 am dive, they will take out students doing their open water thing, along with the certified guys. Three dives out of my total of six, this was the case. Personally, I like going out with just experienced divers, doing deeper wall dives. However, sites they choose were all good, and , overall a good shop to deal with. Horge, Lu, and Paulo were great dive masters and instructors to go down with. Price is negotiable based upon how many dives you do.
One thing you also need to understand, the action around the pool is on the quiet side, with the exception of the pool bar which generally became "charged up" around 2 pm. They do play water polo, basketball, volleyball, etc in the pool which was fun. Eder and Pamela do a marvelous job coordinating all the pool activities.
Do spend some time at the Tranquility pool, especially if you feel like napping in the afternoon. Pool side service is provided there as well.
Another tip, order a B-52 at the lobby bar.
We"ll in conclusion, certain WORDS come to mind when people ask me , "hey, what did you think of that place you stayed in Mexico." MIND BLOWING BEAUTIFUL, EYE CANDY, ELEGANT, DELICIOUS, SPIRITUAL ENVIRONMENT, (WELL TRAINED, POLITE, HAPPY EMPLOYEES), and SATISFYINGLY EXHAUSTED CUSTOMERS. That is what we came away with, and can't stand not being there. For the record, the Brits are not unfriendly as reported earliar. The Germans, well, we didn't run into any this trip.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico