Just back from a week's stay (Feb. 7-14) at The Grand Hotel and we are going through withdrawals! We've stayed at the Lindo (2 times) and the Maya (2 times). Last year while at the Maya we took a tour of The Grand Hotel and decided we had to book it this year.
Atmosphere: The first thing you notice is the total peacefulness. As it is adult only and it is so quiet and calm. When we stayed guests were mostly 40+ (also hotel seemed to be at about 35% capacity). The design of the hotel is incredibly light and airy. Rather than your typical tropical resort, this is much more in the hotel style. This resort is very compact and there is a lot less walking than at the Maya or Lindo.
Beach & Pools: The pools are beautiful, especially the infinity one. The temperature of the water was cool during the early part of our stay but after a few days of constant sun the water warmed up nicely. Please remember it is WINTER in Mexico after all and they rely on solar power to heat their pools. If you prefer a heated pool there is one in the spa. There are also several hot tubs as well. I am a beach person and while the temperature of the ocean was good, there were too many rocks (though there were sections where you could go out a distance). When we stayed at the Lindo in 2004 this beach was almost rock-free and amazing to swim and bodysurf in. After Wilma the beach really changed – tons of rock. However the beach itself is beautiful and wide and lovely to walk on.
Food & Service & Tipping: Breakfast and lunch are buffet with a multitude of choices. We loved the freshly squeezed orange juice and large selection of fruits. At lunch there was always seafood and a lovely roast (lamb, beef, etc.) and tons of hot dishes and pasta to order.
For dinners we booked the gourmet (3 nights); the surf & turf (2 nights) and the Japanese and Italian. My husband had Lobster Thermador one night and I stuck with the lobster tails and filet mignon. Favourites were the gourmet and surf & turf; Italian was way too rich and heavy. There is also 24 hour room service and in addition you can eat at any of the other restaurants in the Iberostar complex (Mexican, Creole, Mediterranean , etc.). There is also the taco bar and the crepe/ice-cream shop at the shopping complex – all free).
Service was amazing – everyone was friendly and helpful. We tipped everyone. If you can afford to stay here what’s a few dollars given for good service? It makes a huge difference to the workers.
We had an incredible time from the moment we arrived to the moment we left (sigh!). We would definitely recommend this hotel and plan to return next year.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico