Me and my girlfriend just returned from this wonderful resort. This was our second time visiting, The first time we came we had the honey moon suite, This time we had the Presidential Suite which was very nice overall, except for a few small things we would change next time. The first being the temperature was warmer in the bedroom, You could not lower it, to the same level as the main room which was nice and cool. We made several attempts to notify staff, but ultimately we were not helped. Another inconvenience was how the butler could not reserve a chair at the pool, If you are going to upgrade and spend the extra money, you except them to try harder?!, well they do at other places in my experience . Other then that this resort is beautiful, the food delicious especially considering its all inclusive. I will return one day for a third time definitely!
I also recommend being cautious with keeping your door closed at all times, we had a small scorpion in our room, and also a small lizard, we might have left the glass sliding door open, so we could be to blame.
When we go back we will probably get the villa we stayed the first day in that room, before upgrading.
- Official Description (provided by the hotel):
- Directly on the long, fine, sandy beach of Playa Paraiso in Mexico's Riviera Maya. Top 5-star luxury. Quiet and relaxing. Personal butler and concierge service. 24 hours all inclusive service. 4 a la carte restaurants. ... more less
- Reservation Options:
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- Also Known As:
- Iberostar Playa Paraiso
- Playa Paraiso Iberostar
- Iberostar Grand Hotel Paraiso Playa Paraiso, Riviera Maya, Mexico